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1、SIX SIGMA PROJECTGUIDANCE NOTESINTRODUCTION1.INTRODUCTIONWhilst there is no hard and fast template or rule for the completion of End of Project Reports, it is important to bear in mind that this paper represents all of the had work you and you team have done. Therefore, accuracy, relevance and factu
2、al correctness are vital. It is also worthy of note that the individuals in the organisation may be Six Sigma blind and therefore, the manner in which it presented also explains in a logical sequence the whole project life-cycle.2.AIMThe aim of this guide is to provide you with a suggested format fo
3、r the End of Project submission. Whilst the document is wholly personal, it is important to device a structure that you can use, understand and, more importantly use as a personal guide to ensure all areas have been covered. 3.THE END OF PROJECT SUBMISSIONIn order to ensure the needs of the submissi
4、on cover everything, you first need to find out through the organisation WHO is going to receive a copy. Some Six Sigma Black Belts (SSBB) have abridged (shortened) versions for some and more comprehensive for others. Whilst this may go someway to saving the planet and a few rain forests, it hardly
5、prepares all readers with ALL the required information. Also, you need to look at WHAT the readers know of Six Sigma. A good analogy is that a SSBB is akin to the professional golfers caddy. The caddy briefs the golfers on a whole host of subjects and topics, land lie, lie of the grass, slopes on th
6、e green, exact yardage, wind direction and speed, hazards that are/might be in play, sun etc etc etc HOWEVER, it is for the golfer to take the shot, in this analogy the senior management are likened to the golfer. You (the SSBB or Green Belt) prepare, brief and explain the situation, enabling senior
7、 management to put together a structured action plan. Therefore, due thought and diligence is due to the paper you are/have submitted.4.LAYOUT OF THE DOCUMENTAs explained in paragraph 1 there is no formal/template layout for a SS Submission paper but it does need to be conclusive. Attached at Annex
8、A is my suggestion for the layout and degree of detail required.5.SUPPORTING INFORMATIONIt is a good plan to have supporting information, charts, nominal rolls (participants in the project) financial information, scope details etc put together as a document, either formally bound (comb binder) or co
9、ntained within a tidy (preferably new!) binder. Again, it is worth bearing in mind that if the submission is delivered in a tardy fashion, it will be assumed that the information contained within it will also be of equal tardiness! Therefore, programme sufficient time into the closedown of the proje
10、ct to allow you an administrative window to close properly and professionally. It is all too common in Six Sigma and Project Management that submissions are used a coffee mats because thats what they look like they should be used for. So, TOP TIP of the day, plan the closedown, allow sufficient time
11、 and present the document so that the main people think WOW!6.INFORMATION TECHNOLOGYAs important as the hard (Paper) copies is the IT copy. Make sure this is delivered to key people properly and neatly presented so that if they are bored on the journey home they can load the information onto their l
12、aptop and view with pleasure. This ideally should be contained within a CD pocket with the hard copy. A big MUST is that a copy of the CD is archived with the Project Management Office (or similar) for auditable, reference, historic purposes. Also, in case all of the copies get lost if this sounds a
13、 little far fetched, wait until youve been doing it a few years!7.CONCLUSIONIf you stick to the same template that you have devised you cant, in the long term get lost. If anything, it will act as a reminder and/or activate action. This way, you are more likely to produce an outstanding piece of wor
14、k to reflect the project and omit nothing a comprehensive report, that covers everything is critical. You get one opportunity to submit the report, miss things out and the project loses value ALSO, youre unlikely to go much further in the industry.Good Luck. ANNEX ATO SIX SIGMA PROJECTSUGGESTED TEMP
15、LATE FOR THE SUBMISSION OFTHE FINAL PROJECT REPORT PART ONEIndex (of Submission Paperwork)Page 1 Project Charter(Ensure this is complete and signed)Page 2 Overview of the Project DefinitionPage 3 What?When?Where?Why?How?Composition of the TeamPage 4 Key Personnels backgroundPage 5 ChampionMaster Bla
16、ck BeltBlack BeltGreen/Yellow BeltsOverview of the Project AllowancesPage 6 Scope (Quality)Cost (Amount Allocated)Time (Allocated to the Project)Overview of the Project Desired OutcomesPage 7 Method/overlay of Project ManagementPage 8Printout of MS Project IF MS Project is used present a printout if
17、 not elaborate on the project timetable with critical path or route taken to achieve end state (or similar)Or, Sequence of eventsProcesses, such asReportingSeeking Approval/AuthorityPART TWODefine the Project Requirements DMAIC Define the goals of the improvement Activity in more detailPage 9 What?W
18、hy?When?Where?How?Identify what measurements Attributes of good metrics you are going to takePage 10 Pose Immediate QuestionsPage 11 Again,What?Why?When?Where?How?Describe your questioning ProcessesPage 12 Who/WhyWhat information do you wish to gain etc.PART THREEMeasure the Existing SystemPage 13 M
19、etricsCharts n, np, x, etcBar ChartsTime/Motion etcExplain the charts in lay speak so that all understandPage 14 Label ChartsHighlight and explain key featuresDraw attention to critical informationProduce at a glance where we are versus where we could bechartsPage 15 Produce Six Sigma CalculationsPa
20、ge 16 Use the one prepared and available on the attached excel fileProduce RAW dataPage 17 Such as orders, demands, sales, etcPART FOURAnalyse the system to identify ways to eliminate the gap betweenPage 18 Current performance of the system or process and the desired goalPage 19 Provide ChartsProvid
21、e GraphsEnsure accuracy of calculations and that everything is labelledIf necessary, break the organisation consider everything!SupplierQualityCostTimeetcInputChanges/modifications requiredStorageInventory etcProcessTimeScopeCostStaff Training OutputTimeCostScope etcConsumer/CustomerSatisfactionVoic
22、e of the Customer (VOC)Their perception of service level . etcShow you understand the implications and explain in terms for allto understandPART FIVEImprove the SystemPage 20 Make RecommendationsIf?What?When?Where?Who?How? Etc etcDescribe the General Business Situation CurrentPage 21 Describe the Bu
23、siness Situation- FuturePage 22 Be sure to offer comparisonBe sure to deliver the information simplifiedDescribe effects IF improvements are implementedPage 23 How?When?Where?Who?How?Explain Quality Assurances impact etcPage 24 PART SIXCONTROL the new system Give a General Understanding/explanation
24、of what control isPage 25 Detail and explain control measuresPage 26 ManpowerEquipmentRegisters Upper/Lower Control Limits etc etcUse Charts/Graphs to demonstrate the processesPage 27 PART SEVEN CONCLUSIONPage 28 Cover pertinent point Re-amplify critical requirementsGive a brief Synopsis of the Organisation Page 29 TodayTomorrowIf changes acceptedIf changed declined PAG 2006