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1、1,International Business Etiquette,Class Nine,Western Table Manners & Etiquette,Prosperous Entertaining,2,International Business Etiquette,Focal Points: Introduction The Art of Entertaining The Art of Being entertained Basic Rules of Western Table Manners and Etiquette Essential table setting,Wester
2、n Table Manners & Etiquette,3,International Business Etiquette,Warming up Activity Discussion Questions,Step One,4,International Business Etiquette,Western Table Manners & Etiquette Discussion Questions, Whats your favorite Chinese restaurant? Why? Whats your favorite Western restaurant? Why? What w
3、ere some table manners you learned as a child from your parents? Are you familiar with any Western food. Can you name some of them?,Step 1,5,International Business Etiquette,Western Table Manners & Etiquette Discussion Questions, Are you familiar with any Western table manners? Do you know of any fo
4、reign eating habits which you think are strange? Have you ever been embarrassed by someones behavior in a restaurant? Have you ever been embarrassed by your own behavior in a restaurant?,Step 1,6,International Business Etiquette,Western Table Manners & Etiquette Discussion Questions, Have you ever b
5、een embarrassed by your own behavior in a restaurant? What topics should you not discuss at mealtime? Why not? Should you leave a tip in a restaurant?,Step 1,7,International Business Etiquette,Western Table Manners & Etiquette Discussion Questions, What do you think are some of the differences betwe
6、en Chinese and Western dinning etiquette? Do you think dinning arrangement is an important part in business in the Western countries? Why or why not?,Step 1,8,International Business Etiquette,Western Table Manners & Etiquette Introduction,In many cultures, business entertaining is a crucial part of
7、business activity. Therefore, table manners and dining etiquette is very important when in the company of professional guests, clients, employers, and certain family members.,Step 2-1,9,International Business Etiquette,Western Table Manners & Etiquette Introduction,Some Quotations: The tools of the
8、table are the tools of Business Business dinning may look like meals, but its still business. Youre what you eat, youre how you eat. “The world was my oyster, but I used the wrong fork.”,Step 2-1,10,International Business Etiquette,Western Table Manners & Etiquette The Art of Entertaining,When Invit
9、ing a client to a meal, what rules should you follow? Try to know the taste of the guest. Select a restaurant where the food is of good quality and the service is reliable. Choose a restaurant youre familiar with. A day before the meal, check with your guest to confirm the date, time and location.,S
10、tep 2-2,11,International Business Etiquette,The Art of Entertaining,Questions: Should you order a drink before your guests arrive? Should you take off your coat before your guests arrive? How to arrange seats?,Step 2-2,12,International Business Etiquette,The Art of Entertaining,You should set the to
11、ne of the meal. Offer your guest coffee and desert, but do not insist. When reaching for the bread basket, salad dressing, etc., offer them to your guest(s) BEFORE using them yourself.,Step 2-2,13,International Business Etiquette,The Art of Entertaining,Propose discussing business matters, usually a
12、fter ordering dishes. Business and money matters are acceptable topics at a business lunch or dinner, but actual paperwork should be saved for another time and place.,Step 2-2,14,International Business Etiquette,The Art of Entertaining,Finally, tip adequately. Treat the server as one of your employe
13、es. Its a small price to pay for good service and personal attention.,Step 2-2,15,International Business Etiquette,Western Table Manners & Etiquette The Art of Being Entertained,When being invited to a meal, what rules should you follow? Never be late. Dress appropriately. Keep your voice low and pl
14、easant; follow the tone set by your host as to the ordering of alcohol and the discussion of business. Keep your personal accessories in your back at your feet.,Step 2-3,16,International Business Etiquette,The Art of Being Entertained,Turn your cell phone off. Do not adventure to be the first one to
15、 order alcohol. Order neither the most expensive nor the most plain dishes of the restaurant. Do not adventure to order something youve never had before. Follow your hosts behavior for eating and drinking etiquette.,Step 2-3,17,International Business Etiquette,How to Survive Business Meals Basic Rul
16、es of Western Table Manners and Etiquette,Step 2-4,Western Table Manners & Etiquette,18,International Business Etiquette,Western Table Manners & Etiquette Basic Rules,How to use a napkin How to order When to start eating How to use a finger bowl,Step 2-4,19,International Business Etiquette,Western T
17、able Manners & Etiquette Basic Rules,How to use a knife and fork How to cut your meat,Step 2-4,20,International Business Etiquette,Western Table Manners & Etiquette Basic Rules,How to use a knife and fork,Step 2-4, American style European or Continental style,21,International Business Etiquette,West
18、ern Table Manners & Etiquette Basic Rules,How to eat different kinds of food,Step 2-4,How eat spaghetti How to eat oysters How to eat fruits How to eat bread,22,International Business Etiquette,Western Table Manners & Etiquette Basic Rules,How to pass salt and pepper How to hold wineglasses How to d
19、rink soup Whether to have a doggy bag What to do after completing the meal,Step 2-4,23,International Business Etiquette,Western Table Manners & Etiquette Basic Rules,Always Be Prepared for the What Ifs,Step 2-4, What if something drops on the floor ? What if you cant eat something ? What if no one i
20、s left eating but you ? What If you spill your drink? What if you have to cough ?,24,International Business Etiquette,Whats wrong ? Can you Find the Errors? Photo Studies,Step 2-5,Western Table Manners & Etiquette Photo Studies,Please use what we have learned to try to find the dining faux pas in ea
21、ch of the following pictures.,25,International Business Etiquette,Step 2-5,Western Table Manners & Etiquette Photo Studies,26,International Business Etiquette,Essential Table Setting,Step 2-6,Western Table Manners & Etiquette,27,International Business Etiquette,Step 2-6,Essential Table Setting,Typic
22、al Place Setting:,28,International Business Etiquette,Step 2-6,Essential Table Setting,29,International Business Etiquette,Step 2-6,Essential Table Setting, Place Plate Napkin,30,International Business Etiquette,Step 2-6,Essential Table Setting, Flatware/Silverware Forks Knives and spoons Dessert fo
23、rk and spoon,31,International Business Etiquette,Step 2-6,Essential Table Setting, Glassware,32,International Business Etiquette,Step 2-6,Essential Table Setting, Bread and Butter Dish Salt and pepper shakers,33,International Business Etiquette,Conclusion,The rules of the table are never changing in the formal setting. Your ability to follow the rules of etiquette in business dining situations helps create professional and polished image.,Step 3,