《日常英文电话用语大全.doc》由会员分享，可在线阅读，更多相关《日常英文电话用语大全.doc（8页珍藏版）》请在三一文库上搜索。
1、电话英语常用语大集锦1、要找的人不在A： Hello， this is carol May I speak to miss chen?B： Yes， one moment please Ill get her for youA： Thank youB： Im sorry， shes not at her room right nowA： Oh， Ill call her againA： 喂，我是卡罗，可以请陈小姐听电话吗?B： 好，请等一下，我为你转接。A： 谢谢。B： 对不起，她现在不在。A： 那我等下再打给她。2、自我介绍时，请注意：1 “hello”等于是中文的 “喂”，随时随地可用。2
2、 打电话先行自我介绍是一种礼貌。电话中最常用“this is”的形态而不是“here is”或“i am”，这是打电话需要注意的。3 “may I speak to” 也可以换成是 “can i speak to” 请 听电话。3、抱歉这么晚打来的说法：1 Im sorry to call you so late 对不起这么晚打电话来。2 I hope I didnt catch you at a bad time 抱歉这种时候找你。（含有希望没有打扰到你的意思）3 I hope I didnt wake you up so early 我希望这么早没有吵到你。4 Im sorry to ca
3、ll you so early 对不起这么早打电话来。5 Im sorry to bother you at this hour 很抱歉在这时打扰你。4、有急事时的表达方法：1 Its urgent Could I have her mobile phone number?2 Could you tell me where I can reach her?3 This is an emergency I need to get in contact with him right now1 我有急事，可不可以告诉我她的手机号码?2 能不能告诉我在哪里可以找到她?3 我有急事，需要马上跟他联络。5
4、、对方不在的说法：1 Its nothing important 没什么重要事。2 Its nothing urgent Thank you ，goodbye 没什么要紧事，谢谢您，再见。3 Ill call her again 我会再打给她。4 Ill call back later 我稍后会再打来。5 Please ask Miss Chen to call me back 请陈小姐给我回电话。6 Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛?7 Ask her to call Carol at ho
5、me after seven， please 麻烦她在七点后打电话到卡洛家。8 Can I leave a message? 我可以留言吗?9 Please have her return my call请她回电话给我。10 Could you ask him to call me back? 可以请他给我回电话吗?11 Please tell her Carol called 请告诉她卡洛找她。12 Let me call back later again Thank you 我稍后再打电话来。谢谢你。13 Please tell him to phone 22334455 请他给22334
6、455回电话。6、电话答录机This is a recording Im not at home now Please leave a message after the beep Thank you这是电话答录机。我现在不在家，请在哔的一声之后开始留言。谢谢！（*： 电话答录机是 telephone answering machine）This is Carol Please give me a call when you are free My number is 22446688我是卡洛。有空请回电话给我。我的号码是22446688对电话答录机留话时与一般留言无异，说出以下重点即可：1
7、来电者姓名2 来电时间3 来电目的4 联络电话或方式7、打公用电话1 Im calling from a public phone， so Ill call her again2 Im not at home now， so Ill call her around three oclock again3 May I use your phone?4 Would you mind if I use your phone?5 How do I get an outside line?8、打错电话1 Im sorry I have the wrong number2 Is this 02271853
8、98?3 Sorry to have bothered you4 Im sorry I think I must have dialed the wrong number5 Could I check the number? Is it 221133441 抱歉我打错电话了。 （打错电话通常用：have the wrong number 表示）2 这里是0227185398吗?3 很抱歉打扰你了。4 很抱歉。我想我一定是打错电话了。5 我可以核对一下电话号码吗?是不是22113344?解析：1 区域号码是 area code；2 电话号码的念法： 0222113224念成：area code
9、zerotwo， twotwooneonethreetwotwofour * 0 可念成oh 或 zero 或者 22 可念成 twotwo 或 double two。9、订购商品及询问1 Id like to place an order for your party dress from your catalog2 May I order some flowers?3 How can I pay for this item?4 Id like to buy the car on your TV commercial5 Please send me your catalogue6 Do yo
10、u have any life Menu Magazine tenin stock?7 How long will it arrive?8 The Product you sent to me is not what I ordered9 Im calling about an order I placed a month ago It hasnt arrived yet10、介绍几句恭喜的话：1 Congratulations！ Im sure you two will make a nice couple2 I heard youre getting married congratulat
11、ions！3 Congratulations to the bride and groom4 May you have a wonderful new life together翻译：1 祝你们佳偶天成。2 我听说你们要结婚了，恭喜阿！3 祝福新郎和新娘。4 祝新婚快乐。还有，要是听到友人生小孩了，你可以说： coungratulations on your new baby 翻译成中文，可以酸一点：弄璋（弄瓦）之喜。 让人值得恭喜的事情，当然不只结婚生子了，还有1 congratulations on your graduation 学成毕业之喜。2 congratulations on y
12、our promotion 恭喜你升官。外国人喜欢在节日、逢年过节时，于亲朋好友间写卡片或打电话道贺，表达心意。（中国人也应该学习一下，尤其是对你的外国朋友和外国客户，要特别注意哦！）当然了好事也可能发生在咱们自己身上，当接到恭贺电话时，你可以说：1 thank you for saying so谢谢你这么说。2 thank you but I have a lot to learn yet谢谢你，但我还有很多要学习的地方。3 its very nice of you to say so谢谢你这么说。4 thank you you flatter me谢谢你，你过奖了。5 thank you，
13、 Im just very lucky谢谢你，我只是比较幸运而已。11、道谢接受别人的礼物或招待后，打电话道谢为最起码的礼貌之一。1 Thank you for the present Its just what I wanted2 Thank you so much for the homemade cake3 I dont know how to thank you for such a beautiful flower4 I received your gift Thank you for the lovely bracelet翻译：1 谢谢你的礼物，这正是我想要的。2 非常谢谢你作的蛋
14、糕。3 真不知道要如何谢谢你， 这么漂亮的花。4 我收到你的礼物了。谢谢你可爱的手镯。当在回答他人的致谢时，可以说下面的句子，都有别客气的意思：1 Youre welcome别客气。2 Not at all这没什么。3 Its my pleasure这是我的荣幸。4 Dont mention it别放在心上。5 Thats all right这没什么。6No trouble at all一点也不麻烦。7Im glad you enjoyed it真高兴你觉得满意。12、听不清楚1 Sorry， I didnt catch you对不起，我听不懂你说的。2 Sorry， I didnt unde
15、rstand 抱歉，我听不懂。3 Sorry， I didnt get what you said 对不起，我没听懂你说的话。4 I cant hear you very well 我听不太清楚。5 I can barely hear you 我几乎听不到你说的。6 Im having trouble hearing you 我听不清楚。7 We have a bad connection 通讯效果不太好。8 I cant catch what you are saying 我听不太清楚你说的话。Will you explain a little bit more? 要打给哪位? Who ar
16、e you calling? 问对方要找谁 通常对方都会主动说出要找谁,但万一对方说不清楚,或是你没听懂,想再确认的时候,可以用下面的话问清楚。 (1) 请问找哪位? Who do you want to talk speak to? (2) 您找哪位? Who would you like to speak with? (3) 请问受话人的尊姓大名? The name of the person you are calling, please? (4) 你要打给哪位? Who are you calling? 请教对方的大名 接获老外打来的电话,应问清楚对方的身分,以便通报相关的当事人或做进
17、一步的处理。 (1) 请问是哪位? Whos calling, please? (2) 请问您哪位? Whos speaking, please? (3) 请教大名好吗? May I have your name, please? (4) 请问大名好吗? May I ask your name? (5) 请教您的大名。 Your name, please. (6) 请问您是哪位? May I ask whos calling, please? (7) 请问您是谁? Who is this, please? (8) 请问是谁? Who is that calling? (9) 请告诉我您是哪位?
18、 Who should I say is calling? (10) 您是哪一位? Who(m) am I speaking to? (11) 要我通报您是哪位吗? Could I tell him whos calling? (12) 请问您是何人? Whos that speaking, please? (13) 请问是哪位打来的? Whos this calling, please? 不明了对方所言时 听不懂对方的话却硬撑下去,并非明智之举,不如坦白请对方更简单明确的说明清楚。 (1) 能说得明确一点吗? Could you put that in more specific terms
19、? (2) 我无法确定你的意思。 Im not sure what you mean. (3) 很抱歉。我没听懂你的话。 Im sorry. I couldnt follow you. (4) 你讲得太快了。我跟不上。 Youre talking too fast. I cant keep up. (5) 请你再多解 释一下好吗? Will you explain a little bit more?情况 (一) 打电话的人找的是你自己打电话来的人你 (接电话的人)Is Daisy there? (Daisy 在吗?) Speaking. 我就是。This is she. 我就是。 (注: 男
20、的用 This is he.)Youre speaking/talking to her. 你正在跟她说话。 (注: 男的用 Youre speaking/talking to him.)This is Daisy. 我就是 Daisy。Thats me. 我就是。情况 (二) 打电话的人要找的人不在打电话来的人你 (接电话的人)May I speak to Mr. Gates? (请问 Gates 先生在吗?)Hes not here right now. 他现在不在这里。Hes out. 他出去了。Hes in a meeting right now. 他现在正在开会。Youve just
21、 missed him. 你刚好错过他了。Hes just stepped out. 他刚好出去了。情况 (三) 打电话的人要找的人不在, 问对方是否要留言打电话来的人你 (接电话的人)Can I talk to Mark? (我可以跟 Mark 讲话吗?)Hes out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?Hes not available right now. Can I take a message? 他不在, 我可以帮你传话吗?情况 (四) 打电话的人问他要找的人
22、何时回来打电话来的人你 (接电话的人)Do you know when he will be back? 你知道他什么时候会回来吗?Im sorry. I dont know. 抱歉, 我不知道。I have no idea. 我不知道。He should be back in 20 minutes. 他应该二十分钟内会回来。情况 (五) 打电话的人问他要找的人在哪里打电话来的人你 (接电话的人)Do you have any idea where he is? 你知道他在哪里吗?Sorry. I dont know. 抱歉, 我不知道。Hes at work right now. Do yo
23、u want his phone number?他现在在上班。你要不要他的电话号码?情况 (六) 打电话的人要找的人不在, 愿意接受对方的留言打电话来的人你 (接电话的人)Can I leave a message? 我可以留个话?Yes. Go ahead, please. 可以, 请继续。Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。Sure, if you can excuse me for just a second. Let me find a piece of p
24、aper to write it down.当然, 如果你可以等我一下下, 让我找张纸写下来。情况 (七) 接受对方留言时听不清楚, 希望对方重复打电话来的人你 (接电话的人)When he comes back, can you have him call me at (206) 5551212?他回来后, 能不能让他打 (206) 5551212 这个号码给我?Can you repeat again, please? 能不能请你再重复一次?(Say) Again, please? 再说一次好吗?Pardon? 抱歉。(请再说一次)Come again, please? 再说一次好吗?Im sorry? 抱歉。(请再说一次)