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1、酒店各部门英文缩写总经理办公室:GM 人力资源部:HR 财务部:FN 餐饮部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐部:ENT 前厅部:FO 销售部:S&M市场传讯部MC Marketing Communications DEPARTMENT酒店各职位英文缩写GM-GENERALMANAGER总经理 DGM-DUTYGENERALMANAGER副总 DOR-DIRECTOROFROOMS客务部总监 AM-ASSISTANTMANAGER大堂经理 DOM-DIRECTOROFSALES&MARKETING销售部总监 FO-FRONTOFFICE前厅部 FOM-FRONTO
2、FFICEMANAGER前厅部经理 CON-CONCIERGE礼宾部BC-BUSINESSCENTER商务中心 F&B-FOOD&BEVERAGE餐饮部 ENG-ENGINEERING工程部 HR-HUMANRESOURCES人力资源部FN-FINANCIALDEPARTMENT财务部 FC-FINANCIALCONTROLLER财务总监 行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP-RECEPTION接待处 HSKP-HOUSEKEEPINGDEPARTMENT客房中心酒店职位英语 董事长 Board Ch
3、airman(Director)董事总经理Managing Director经济师Economist首席会计师 Chief Accountant总经理General Manager副总经理Deputy General Manager(Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to Gen
4、eral Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理TrainingM
5、anager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver 员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translat
6、or & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部PurchasingDepartment审计部 Auditor Department 财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购
7、部主管Purchasing Officer 总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing C
8、lerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会
9、销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表 Sales Executive 公关代表P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Ro
10、om Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center SeniorReservation Clerk销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manag
11、er前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist 出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk 楼层主管Floor supervisor楼层领班
12、Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor 布草主管：Uniforms Supervisor 服务中心领班：Service Center Captain 公卫领班：PA Captain 水洗领班：Laundry Captain 干洗领班：Dry Clean Captain 布草领班：Uniforms Captain 仓管员：Store man 清洁工：P.A. Man 客房服务员：Room Attendant 缝纫工：Seamstress 熨烫工：P
13、resser 洗涤工：Washer 餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department西餐部 Western Restaurant Department厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain
14、迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manag
15、er 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager西餐部经理：Western Restaurant Manager营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman 咖啡厅主管：Coffee Shop Supervisor 高级主管；Senior Supervisor 领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨 客：Hostess传菜员：Pantry man
16、实习生：Trainee保健部技术经理Health Technical Manager 保健部主管Health supervisor康乐部Recreation and EntertainmentDepartment舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman 拓展部经理：Marketing Manager 楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center SupervisorDJ部主管：DJ Supervisor舞台主任：Stage
17、 Performance Supervisor康乐领班(楼面部长)：CaptainDJ部长：DJ Captain 舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manage
18、r运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空 调 工Air-Conditioning Attendant锅 炉 工 Boiler配 电 工 Electrician强弱电工Strong & Weak Current Worker机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理SecurityManager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department商场部经理Shop Manager商场营业员Shop Assistant