预订部主管岗位职责;.docx

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1、tosix-box tosix homeland hotel job descriptionposition: reservation manager grade: managerdepartment: front office division: front officereport to:front office managerprepared by: hotel manager approved by:job summary: responsible to assist the fom in the supervision of the f/d activities and help m

2、aximize the occupancy and revenue.job duties responsibilities:1. in charge all the jobs of reservation department well control and ensure the reservation system operating smoothly.2. check every reservation fax and other document by yourself. ensure every booking has been reconfirmed. do the best re

3、duce the no show. for every special service must be handle by yourself.3. well know hotel market and business revenue for each month year.4. report to fom. analysis for sells of hotel. and give good suggestion.5. responsibly for good contact with oversea reservation center.6. good control room. chec

4、k fit grp reservation. make forecast report.7. ensure informed all reservation information to each concert department. ensure hotel get more business revenue and check vip booking.9. good control staff according hotel police.10. arrange and recheck staff shift and work. ensure staff working quality.

5、11. arrange staff make history of guest and tourism . and recheck. 1. 2. 3. 4. 6. 7. vip8. 9. 10. 11. 12. 13. :1234511. 2. 3. 4. 5. 6. 7. 2fo-jd-0881234vip567891031. 2. 3. ,4. vip5. 6. 7. 8. 9. 10. 11. 4:1. 2. 3. 4. 5. 6. :1 2 3 4 5 1236 187 8 9 133010 11 121314a b 552()1 2 3 4 5 6 7 8 9 10 11121314151617181920211 2 3 4 15 6

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