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1、用简单英语谈生意-售后服务篇http:/www.51T2003-7-14来源: Steven商业英语新天地阅读：429次 (161)A: Yes , may I help you ?B: We had a damaged shipment from you .A: Well look into it right away for you .A:有什么事吗？B:你们送来的货有损坏。A:我们会立刻调查清楚。 (162)A: Was the damage extensive ?B: Id say about half of the shipment is unusable .A: Well send
2、 a man right out to look at it .B: Good ,well be expecting him .A:坏得很多、很严重吗？B:我看大概有一半的货不能用了。A:我们马上会派个人去查看。B:好，我们等着他。 (163)A: How bad was the damage .B: One packing case was crushed .A: Was all the material in that case destroyed ?B: We dont think we can use any of it at all .A:损坏情况如何？B:有一个箱子全压坏了。A:箱里的东西都毁了吗？B:我看都不能用了。 (164)A: Did you note the damage on the bill of lading ?B: Yes ,of course .A: Well start a claim with the shipping company .B: Well wait and see what they say .A:你把损坏情形注明在提货凭单上了没？B:当然。A:我们会向货运公司着手申请赔偿的。B:看看他们怎么说吧。