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1、BEC中级真题第3辑精听:Test1-Part One(1)Woman: Sarah Williams speaking.Man: Hello. Its Mark here, from Production. Holly should be taking some visitors around today, but shes off sick, so I was wondering.Woman: . if Id do it?Man: Exactly.Woman: No problem. Who are the visitors - sales directors again?Man: Not
2、 this time. Its the plant managers. Theres about ten, from France, Germany . all around Europe really.Woman: And the programme?Man: I thought you could meet them at nine thirty by the packing area. I would suggest meeting at reception, but itll be busy then.Woman: Do you want me to show them around
3、the warehouse first?Man: I think theyve been there before. Perhaps you could take them around the shop floor instead?Woman: Good idea. What about after coffee?Man: The delivery yard maybe? Theres a lot going on there and visitors usually find it interesting. Im not sure theyd like a presentation, es
4、pecially not before lunch.Woman: I agree. Man: Thanks again.Test1-Part One(2)Man: Hello. A R Z Recruitment.Woman: Hello. Im calling from Fraser-Hill . I spoke to you earlier about a vacancy we want to fill.Man: Oh yes, for the . mechanical engineer?Woman: Electrical actually.Man: Oh yes, sorry . I w
5、as looking at the wrong file . and you were going to check some of the details.Woman: Thats right. I think I told you the post was in Quality Control, but apparently its in the Design Section. Someones just handed in their notice there.Man: OK. and is the salary still the same? Between twenty-one th
6、ousand, three hundred and twenty-four thousand, eight hundred?Woman: Thats right - depending on previous experience.Man: Yes, OK Ive got that . and are there any particular requirements? When we talked earlier I think you mentioned language ability.Woman: Thats right - were export-oriented and all o
7、ur major clients are overseas, so that would be an asset. And we must have someone with a diploma, not just a certificate, thats the main thing.Man: OK, that shouldnt be a problem, but Ill get back to you if it is.Test1-Part One(3)Woman: Thanks for sparing the time to help with my article.Man: Thats
8、 OK. Youd like to know about our website?Woman: Yes. Who is responsible for updating it?Man: Our IT departments relatively small, and our technical staff lack the skills needed, so the work is contracted out to our IT consultant . but our Marketing Team had some creative input at the start.Woman: Do
9、es the website serve its purpose?Man: Basically, yes. Its a big site because of all the details we include of our products, and as its primarily aimed at trade customers, putting up pages like the company history . or annual report . seems pointless.Woman: Are you intending to use your site in other
10、 ways?Man: We looked into internet recruitment, but decided against it. Were exploring online selling - I think thatll happen quite soon. Apart from that, Im unconvinced of the benefits of further investment.Woman: Could I ask why?Man: Well, the bigger the site, the more technical problems there are
11、, and that impacts on staffing. Fundamentally, any marketing activity has to be cost effective, and thats my main concern about the internet.Woman: Well, thanks very much for your help.Test1-Part Two(1)ThirteenNo matter what kind of business situation Im in, its always important to know exactly who
12、the individual is Im communicating with. The worst mistake you can make is to fail to find out what drives them - money, status or whatever. Once youve worked that out, youll be able to ensure you communicate whats in it for them personally. This should essentially govern the way you respond to peop
13、le, enabling you to stay in control of the situation and achieve the desired outcome.FourteenIve learnt some valuable management lessons over the years, not least in how to avoid the failure of a project. No matter what your position is, you always have to be prepared for opposition. And its importa
14、nt to anticipate this by getting as many colleagues as possible on your side, so that if, in discussions, someone objects to your plans, you - and a number of others - are able to give an immediate response in order to silence your opponent.Test1-Part Two(2)FifteenWhen I first started running my own
15、 business I made some dreadful mistakes in the way I handled staff. The worst thing you can do is stick to one strategy and apply it to every situation. Sometimes you just need to show em whos boss; other times some gentle persuasion is more effective - in my opinion, anyway. Im sure I was often cri
16、ticised for my management style - not that I let it bother me, though.SixteenIve found if you want to stay in charge of a situation, the worst mistake you can make is not keeping people up to speed with what youre doing at every single stage of the process. Of course, that doesnt mean you need to be
17、 seeking universal agreement or approval for your actions and opinions - some people will always be critical - but at least adopting this approach will encourage an atmosphere in which everyone feels included.Test1-Part Two(3)SeventeenThere are always going to be things in a company people dont like
18、, and if youve created an atmosphere in which theyre encouraged to contribute ideas freely, you have to learn to deal with complaints. Revealing that you are, for example, upset by their comments is a crucial error - you will have shown a weakness in your character that others may try to exploit - a
19、nd may lead to a general lack of support for you.EighteenWeve got a real problem here, so your advice has been very welcome. Ive decided that what you said is probably true. Weve got too many people working in non-productive departments and not enough people in those departments where the workload i
20、s increasing. Your idea of offering transfers before we do anything like starting a recruitment campaign is, I think, a good one and Im going to follow it up. Test1-Part Two(4)NineteenIn December, we accepted a very large contract which we all knew would mean everyone having to do extra hours, wheth
21、er here or at home, to fulfil it. I realise that your particular circumstances make this very difficult to deal with, but thats also true of many of your colleagues. Im afraid Im going to have to say that I cant do anything about it at the moment. If I did, everyone else would suffer.TwentyIve been
22、thinking about what you said about the hospitality committee. I completely agree with you that the arrangements they made for the annual conference last year were most inadequate and so, like you, I think itd be a very bad idea to repeat them. However, I also think you should he very careful how you
23、 say this to the senior management. In my opinion, its not worth risking your career over something as minor as this. Test1-Part Two(5)Twenty-oneThere are three flights that day, but two of them require an overnight stay at the airport and its not company policy to fund that. So, were left with the
24、third one, the one that leaves at eight o clock in the evening. If you agree, Ill ask for that one and we can travel down together. We can probably get a lot of work done on the train to the airport.Twenty-twoI know you think the companys making a mistake in refusing to allow staff to work flexibly
25、in thisway. I realise this kind of arrangement is common now, but I cant accept that the company should employ staff on full pay and then never see them. Weve always said that a full staff being here in the office, punctually and regularly, is a really important part of what makes this company what
26、it is, and I agree with that. Test1-Part Three(1)Woman: Hello, James, do sit down. Right, as you know, our Nottingham centre has had a significant drop in income over the last few months. In fact, its doing much worse than our other British centres, for reasons we havent really been able to get to t
27、he bottom of. The situation is now pretty worrying, and even if immediate action is taken, I dont expect Nottingham to return to profitability this year. Now, it seems to me we have two options facing us: the first is to see if we can create a strategy to keep the operation going, and the second is
28、to close it down completely. Whats your feeling about it?Man: Closing it down would be a disaster. You know, when there was a situation like this in the European division, they turned it around with a special promotion which worked very well. Do you remember this time last year, when we thought wed
29、have to sell some of the French centres? Well, now theyre doing well and we didnt even have to spend any extra money on them, either.Test1-Part Three(2)Woman: Yes, thats true. But Nottingham has lost nearly a million in the six months and we cant afford to keep absorbing that kind of loss. I really
30、think we should close it down as soon as possible and liquidise our assets. Its on a prime site, which would be worth a lot to developers. I dont even think its worth trying to sell it as a going concern to one of our competitors.Man: Isnt that rather short-sighted? The same things happening everywh
31、ere. Its always the service industries which are hit first when people are worried about job security. And before you say that the centres are looking outdated and that consumer tastes and fashions have changed, Ive done my homework and the consumer surveys show that people would still come if they
32、had the money.Woman: Thats not the only reason, James. And the bottom line is, the Board are pushing me to improve figures now. Were falling behind the competition, and if we keep Nottingham open, well need a major change in our image. A good advertising campaign might bring in more customers while
33、were running it, but at best itd just be a short-term solution.Test1-Part Three(3)Man: I dont agree with you, Sophie. However, Ive got another idea. Why dont we run the centre with minimum staff, no more expensive recruiting, and think about closing during the quiet times of day until the situation
34、improves? We could go on with the special offers were running, because they bring in a few new customers, and dont cost us anything.Woman: Its a thought, but Im not sure the Board will go for it. Theyre really keen to sell the Nottingham centre. That way they could cover their deficit and make the s
35、hareholders happy at the same time. Its an attractive solution.Man: Even if they decide to sell, theyre not likely to get very much for it, are they? Not at the moment. Property values are at an all time low. Cant we at least try to keep the Nottingham centre operational?Woman: Well, its not going t
36、o be possible to keep it running as it is now, but your idea for making savings might work. Do you think youd be able to get the centre to break even within say six months? But remember, theres no extra money for major promotions.Man: Id like to have the chance to try, Sophie. I think I can do it, w
37、ith minimal promotions. Yes.Woman: Then let me have a written proposal in time for next weeks Board meeting, will you?Test2-Part One(1)Man: Parkinson Machine Tools. Can I help you?Woman: This is Mary Parsons of Murdoch Limited. Can I speak to Sandy Ellis?Man: Which department, please?Woman: Im not s
38、ure. Perhaps Assembly.Man: No. erm . here he is, Machine Services Section . Im sorry, hes on voice mail. Would you like to call back later?Woman: I usually deal with him, but can I leave a message with you?Man: Certainly.Woman: Your company has installed computerised cutting tools and packing machin
39、es in our despatch department. The last one, a packing machine, was installed in July, and its recently developed a fault.Man: Mmm.Woman: The measurements and materials for the boxes are all right, but theres some sort of problem with the box assembly mechanism. The boxes are weak, and goods get dam
40、agedMan: Right, Ill leave a message for Sandy, and Ill ask the Customer Services Manager if he has time to call in and look at the situation before he goes home this evening. Well get an engineer out to you first thing tomorrow morning.Woman: Thanks, bye.Test2-Part One(2)Woman: Please state your enq
41、uiry, giving the name of the publication, the date of issue and the title or a description of the reprint you require.Man: I need two articles from Finance Weekly, both in the February the thirteenth issue. The title of one is Sector Briefing - on the second page. And the other is Best Performing Co
42、mpanies. Next, I want something from Investment News, published on the twenty-first of January. Its an article called Stock Market Trends. The third publication is Money Markets, and I want a piece called Interest-rate Forecasts, from the issue dated the fifth of February. Money Markets also ran a p
43、iece called Economic Development. I dont know the exact date, but it was included in an issue about the Pacific Rim countries. And one other thing I need is the Corporate Register - the new edition should be out by now. If it is, please put it in with the rest, otherwise send it on later. Thank you.
44、Test2-Part One(3)Woman: This is the Radio Six programme information line. Next week, we have a special edition of The future of Business on Friday evening. Our studio guest is Max Bruner, the well-known writer and director of the Berlin Management School, currently on a lecture tour of British unive
45、rsities. Many of you familiar with Professor Bruners recent publication about worker participation, will appreciate hearing his views on the topic of industrial relations, and therell also be the chance to ask Professor Bruner questions during our phone-in. Important to note is that the programme wi
46、ll be starting later than the published time of seven fifteen. And its an extended edition, so itll run from seven forty-five right up to the news bulletin at eight thirty. Of special interest to those listeners able to travel to our offices, there will be a special session, at the end of the broadc
47、ast, when Professor Bruner will be staying on for a book signing. So, an opportunity not just to hear Professor Bruner, but also a chance to meet him in person - thats next Friday on Radio Six.Test2-Part Two(1)Woman: Id really like a change now. Ive been working in the electronics industry for quite
48、 a while, but I feel I need to broaden my knowledge and skills. I could have tried simply moving to another sector, but Ive decided to invest in doing an MBA as the best way to build my potential. I think engaging with new ideas and business systems will help me to improve my prospects.Man: I work for a large national company at the moment, and its been very rewarding .given me a lot of experience. But Id like to be in charge of my own business just a small one, not