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1、酒店经理赔礼信英文-条据书信 酒店有时候为了表达对客人的歉意，也是需要写封赔礼信的，那么酒店经理赔礼信英文该怎么写呢?下面是我为大家整理的酒店经理赔礼信英文，盼望对大家有关心。 酒店经理赔礼信英文篇一 Mr. Ulrich Niemann. Director People-People Exchange Co. Dear Sir or Madam: Friday 22nd September Many thanks for your fax dated 7th September address to General Manager concerning the problems you ex
2、perienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf. Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you we
3、re unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests ar
4、e similarly inconvenienced in future. I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards. It is only through feedba
5、ck such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper. We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselve
6、s, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have. My apologies once agai
7、n and I look forward to welcoming you back to China world Hotel in the near future. Regards Alfred Zhuang Front Office Manager 酒店经理赔礼信英文篇二 Dear XXX: We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sin
8、cerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our
9、 maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager 酒店经理赔礼信英文篇三 Dear guests: A: hello! Let me, first of all, you have no reservation of the problem of sincere apologize the inconvenience. Due to the recent guest is more, guest room nervous, lead to some
10、 guests cannot check-in, we deeply sorry. We can recommend you to the same class with us in the hotel, and I dont know you is not convenient to leave your name and contact way, if there is a room we will inform you in the first place and free after you come back, to show our apologies, we decided to give you a discount when you check in and provide free breakfast. I wish you have a good time!