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1、人力资源专业英语 （一）一、人力资源管理:(Human Resource Management ,HRM)人力资源经理:( human resource manager)高级管理人员:(executive)职业:(profession)道德标准:(ethics)操作工:(operative employees)专家:(specialist)人力资源认证协会:(the Human Resource Certification Institute,HRCI)二、外部环境:(external environment)内部环境:(internal environment)政策:(policy)企业文化
2、:(corporate culture)目标:(mission)股东:(shareholders)非正式组织:(informal organization)跨国公司:(multinational corporation,MNC)管理多样性:(managing diversity)三、工作:(job)职位:(posting)工作分析:(job analysis)工作说明:(job description)工作规范:(job specification)工作分析计划表:(job analysis schedule,JAS)职位分析问卷调查法:(Management Position Descrip
3、tion Questionnaire,MPDQ)行政秘书:(executive secretary)地区服务经理助理:(assistant district service manager)四、人力资源计划:(Human Resource Planning,HRP)战略规划:(strategic planning)长期趋势:(long term trend)需求预测:(requirement forecast)供给预测:(availability forecast)管理人力储备:(management inventory)裁减:(downsizing)人力资源信息系统:(Human Resou
4、rce Information System,HRIS)五、招聘:(recruitment)员工申请表:(employee requisition)招聘方法:(recruitment methods)内部提升:(Promotion From Within ,PFW)工作公告:(job posting)广告:(advertising)职业介绍所:(employment agency)特殊事件:(special events)实习:(internship)六、选择:(selection)选择率:(selection rate)简历:(resume)标准化:(standardization)有效性:
5、(validity)客观性:(objectivity)规范:(norm)录用分数线:(cutoff score)准确度:(aiming)业务知识测试:(job knowledge tests)求职面试:(employment interview)非结构化面试:(unstructured interview)结构化面试:(structured interview)小组面试:(group interview)职业兴趣测试:(vocational interest tests)会议型面试:(board interview)离职原因和应聘原因（一）如今跳槽已是一个很普遍的现象，原因是多种多样的。应征者
6、当被问及跳槽的原因时要把握住一点，那就是你要说出现在应聘的这个公司能为你提供原公司不能提供的方面，包括个人发展（development）、机会（opportunity）、工作环境（working environment）等等。 BASIC EXPRESSIONS 基本句型表达1) Why do you want to leave your present job and join us?你为什么要辞去现在的工作来我们这里？2) Why do you want to apply for a position in our company？你为什么想申请来我们公司？3) Because your
7、operations are global, so I feel I can gain the most from working in this kind of environment.因为你们公司的运作是全球化的， 我觉得在这样一个环境中工作会收获最多。4) Because I think my major is suitable for this position.因为我认为我的专业适合这个职位。5) Because I'm very interested in your company's training program.因为我对你们公司的培训计划很感兴趣。6) Pl
8、ease tell me a little bit about your present job.请告诉我你目前这个工作的一些情况。7) Why do you think you are qualified for this position?你为什么认为你能胜任这个工作？8) My major and working experience make me qualified for this position.我的专业和工作经验使我能胜任这个职位。9) How do you know about this company?你是怎么知道我们公司的？10) Your company is ver
9、y reputed in this city, I heard much praise for your company.贵公司在这个城市名声很好，我听了很多对贵公司的好评。CONVERSATIONS 会话（A=Applicant I=Interviewer）Dialogue 1I: I know in your resume that you have worked in your present company for 3 years, can you tell me why you want to leave your present job and join us?I: 从你的简历中，
10、我知道你已经在现在这个公司工作3年了，能告诉我为什么你想辞去现在这个工作来我们公司吗？A: Because the job I am doing in my present company is of no challenge, but I like challenge.Your firm is a young organisation with many innovative ideas. It has been very successful in an expanding market since its establishment 10 years ago. Working for y
11、ou would be exactly the sort of challenge I am looking for.A: 我离开这个公司是因为现在这个工作没有挑战性，但我喜欢挑战。贵公司是一家具有创新精神的年轻公司，自创建10年以来，在市场拓展方面取得了巨大的成功。能为你们工作，正是我所追求的那种挑战。I: Why do you think you are qualified for this position?I: 为什么你认为你能胜任我们公司这个职位呢？A: I have excellent communication skills and I am familiar with the
12、procedures for the last company I worked for. Besides, I am a team player and have great interpersonal skills.A: 我的人际交往能力很强。在我工作的上个公司，我熟练掌握了工作流程，而且我具有团队精神和出色的人际关系技能。Dialogue 2I: Why do you want to apply for a position in our company? Don't you like the present job?I: 为什么你要应聘我们公司这个职位，你不喜欢你目前这个工作吗
13、？A: I like the job and it is similar to the position I am applying for in your company, but the salary of my present job is too low, so I decided to leave.A: 我喜欢目前这个工作，而且它和我在贵公司应聘的这个职位很相似，但是我目前这份工作的薪水太低，所以我想离开。I: Is that the only reason why you are leaving?I: 这是你想离职的唯一原因吗？A: No, another reason is th
14、at your operations are global, so I feel I can gain the most from working in this kind of environment.A:不，另一个原因是因为你们公司的运作是全球化的，我觉得在这样一个环境中工作会收获最多。I: If you are hired, when will it be convenient for you to begin to work?I: 如果你被录用，什么时候方便来本公司上班呢?A: If you like, tomorrow is ok.A:如果你愿意，明天就可以。离职原因和应聘原因（二）
15、Dialogue 3I: How would you describe your ideal job?I: 你理想的工作是什么样的？A: I think the job should make use of the professional experience I have obtained, and offer me opportunity for advancement.A: 我认为应该能发挥我掌握的专业知识，而且能为我提供升职的机会。I: Why do you think you might like to work for our company?I: 那你为什么认为你会喜欢在我们公
16、司工作呢？A: I feel my background and experience are a good fit for this position and I am very interested.What's more, your company is outstanding in this field.A: 我认为我的背景和经验非常适合这个工作，而且我对这个工作也非常感兴趣，况且贵公司又是这个领域的佼佼者。I: What makes you think you would be a success in this position？I: 你怎么知道能胜任这份工作呢？A: My
17、 graduate school training combined with my experience as an intern should qualify me for this particular job. I am sure I will be successful.A: 我在研究所所受的训练，加上实习工作经验，应该使我适合做这份工作。我相信我会成功的。I: How do you know about this company?I: 你是如何知道本公司的？A: Your company is very reputed in this city; I heard much prai
18、se to your company.A: 贵公司在本市很有名，我听到很多对贵公司的好评。be of no challenge 不具有挑战性 position 职位responsibility 责任，职责 be qualified for 适于担任apply for 申请 advancement 提升，晋升operation 运作 environment 环境，外界convenient 方便的 professional 专业的background 背景 intern 实习生NOTES 注释以下是常用离职、应聘原因：1）The job is out of my major.我的工作不属于我的专业
19、范围。2）I want to do a job that can offer me the opportunity for advancement.我想找一个能给我带来提升机会的工作。3）I am looking for a more challenging opportunity.我想找一个更具挑战性的工作。4）My former company has been bankrupt.我原先那个公司已经破产了。5）Because I'm very interested in your company's training program.因为我对贵公司的培训计划非常感兴趣。6）
20、Your company has a great future and is conducive to the further development of my abilities.贵公司前途光明，有助于我个人能力的发展7）Working in this company can give me the chance to exert all my strengths.在贵公司工作能发挥我最大的能力。8）Because that company didn't have a good future, so I needed to consider my future.因为那家公司没有什么
21、前途，所以我必需考虑我的未来。1) Why do you want to leave your present job？What's the reason for youFor what do you decide你为何要辞去你现在的工作？2) I am qualified for this position.我适合 这个职位。fit for 我适合competent for 我能胜任equal to 我能胜任3) The job is out of my major.这份工作不属于我的专业范围。field 专业领域specialty 专业domain 专业领域中国学历的标准翻译GLO
22、SSARY OF CHINESE TERMS中华人民共和国学位条例“Regulations Concerning Academic Degrees in the Peoples Republic of China”结业证书Certificate of Completion毕业证书Certificate of Graduation肄业证书Certificate of Completion/Incompletion/Attendance/Study教育学院College/Institute of Education中学Middle Secondary School师范学校Normal School
23、 upper secondary level师范专科学校Normal Specialised Postsecondary College师范大学Normal Teachers University公正书Notarial Certificate专科学校Postsecondary Specialised College广播电视大学Radio and Television University中等专科学校Secondary Specialised School自学考试Self-Study Examination技工学校Skilled Workers Training School业余大学Spare-
24、Time University职工大学Staff and Workers University大学University (regular,degree-granting)职业大学Vocational University上司希望你明白的二十四件事 （一）1. Forget about excuses 不要寻找借口No boss cares why an assignment wasn't done. It's your job to get it done and on time.没有老板在乎你没有完成职责的原因。因此及时完成工作是你的事。2. Don't aim fo
25、r perfection 不要苛求“完美”Getting it done well and on time is much more important than doing it "Perfectly"及时把工作做好比做得“完美”重要得多。3. Carrying your share is not enough 只做份内事是不够的Bosses value people who do their job and look around for, create or ask for more real work.上司看重那些不仅做份内事而且主动寻找、创造或要求更多工作的员工。
26、4. Follow through 自始至终完成工作Tie up the loose ends of your assignments. Don't wait to be reminded, particularly by a Supervisor.对分配给你的工作做到有始有终，不要等到别人特别是你的主管来提醒你。5. Anticipate problems 预见到问题When your responsibilities depend on input from others, check their plans and their understanding of what you&
27、#39;re requesting.当你的工作有赖于他人的参与时，要核对他们的计划并确认他们知道你的要求。6. Be resilient about problems 坚韧乐观地面对难题Part of carrying your responsibilities is understanding that unforeseeable failures by others are a routine part of work life. When problems occur, no one is picking on you and you can't excuse it as bad
28、 luck.发生别人无法预料到的失误是工作生涯中常见的事情。理解这一点就是你工作职责的一部分。当问题发生时， 没有人怪罪于你，你也不能以运气不好作为借口。7. Don't take problems to your boss 别把问题留给你的上司If you lack the authority, come prepared with solutions when you broach the problem. Even though your boss may not use your solutions, you've made an impression as a pro
29、blem solver - not as a problem collector.如果你权力有限，在去见上司以前要准备好解决问题的方案。即使你的上司可能不采纳你的解决方案，也已经给他留下了这样的印象：你是解决问题而不是收集问题的人。8. Attendance counts 出满勤People quickly become aware of who makes an effort to be there and who uses any excuse to miss a day.从出勤情况可以很快看出，谁在努力工作，谁在寻找理由混日子。9. Don't be a squeaking wh
30、eel 不要难字当头，喋喋不休Don't be seen as " Here comes a problem".不要让人见到你就觉得“又来了一个问题”。10.Don't carry grudges 不要嫉妒怀恨他人You cannot win them all. So don't squander your energy, the goodwill of your allies, and the patience of your boss by turning every issue into a crusade.你不可能胜过所有的人，因此不要把每个
31、问题都变成争斗，这样就会浪费你的精力，丧失你同事的善意和你上司的耐心。11.Choose your battles carefully 慎重选择是否“开战”Ask yourself: how much difference the problem really makes. Is it worth making an enemy? Do I have a realistic chance of winning扪心自问：这个问题到底有多大的重要性？是否值得你为此树敌？我有切实的获胜机会吗？12.Deal directly with the person who makes the decisio
32、n直接与决策者打交道Dealing with people with less authority may be easier on your nerves, but you'll be wasting time and effort.可能与职权较小的人打交道不会使你那么紧张，但这会浪费你的时间和精力。13. Keep control of problems 保持对问题的掌控 Let's say you need some special work done. Don't stop with getting approval. If the other person d
33、oesn't follow through, you're left looking inept.比如说你需要完成某些特殊工作，不要因为还未得到批准而停下来不做。因为如果这样，尽管是别人不配合，你却已给人留下无能的印象。14. Learn to translate boss language 学会“翻译”上司的话"If it's not too much trouble" means, "Do it, and the sooner the better"."如果这不是太麻烦的话"的意思是“做吧，而且越快越好”。
34、15. Learn what other people in the company are doing了解公司的其他人在做什么What were last year's big triumphs and failures?去年公司主要的成功和不足是什么？How does your job' intertwine with all this?你在这中间起到什么样的作用？Then you'll understand when, how and where to press for your goals.然后你将明白何时、何地及如何去追求你的目标。16.Get along
35、with your co-workers 与你的同事和睦相处Internal battles mean less production. To your boss, if you're involved, you're automatically wrong.内斗意味着减产。对你的上司来说，如果你卷入内斗就已经错了。17.Protect the company's reputation 保护公司的名誉Never discuss company business and people where strangers can overhear。 Even in privat
36、e, be reticent.不要在有陌生人能够无意中听到的场合谈论公司的事务和人员，即使在私下也不应当说。18.Let others win sometimes 有时候要让别人胜出"Sounds like a good idea. We'll do it that way". If you don't, people will resent you."这主意听起来不错。我们就这么做吧。"否则人们会讨厌你。19.Learn Timing 学会选择时机Develop the patience to wait for an appropria
37、te occasion.培养你的耐心，等待一个适当时机的到来。20.Don't Lie 不要撒谎Lying will make problems worse. If you're caught in a lie, you lose your credibility.谎言会使问题变得更糟。如果你的谎言被拆穿，你将失去你的诚信。21.Read your industry's publications 阅读本行业的书刊Indicating you haven't the time or money to read will shock your bosses. To
38、them, your lack of interest indicates no real career goals. Or worse, they may think that you are ignorant of important professional news.假如你声称没有时间或没钱阅读本行业的书刊，会让你的上司感到震惊。对他们来说，你缺乏兴趣表明你没有真正的职业目标。或更糟的是，他们可能会认为你对重要的专业新信息一无所知。22.Get to know your peers 了解你的同行Be active in one or more professional/trade or
39、ganizations. The contacts you make and information you glean aid you on a personal level whenever you change jobs, while improving your current status.积极参与一个或更多的专业/行业团体。不管你什么时候为改善你现有状况而跳槽，你建立的联系和收集的信息都会有助于你提高自身水平。23.Never assume other people are operating from your standards永远不要假设别人在按你的标准做事When you find yourself thinking"I never would have expected such behaviour from her", you know you've made the mistake of projecting your outlook on to others' behaviour.当你发现你自己在想“我决不会料到她会有这种行为”时，你要知道，你己经犯了一个错误， 就是把自己的想法套在了别人的行为上。24.Use commonsense运用常识和判断力