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1、Joinbpo Group,Value-added Total Data Solution Provider,Your Trustworthy Partner that can Build Future Together,,JOIN: Quick Facts,A professional Business Process Outsourcing service provider Two large-scale delivery centres in China A global marketing and client service network covering Asia, North
2、America and Europe,JOIN: Quick Facts,JOIN: Milestone,2008,2006,January, Company setup,2007,May, Began to take in local business,July, Began to take in Japan business,June, Established US headquarter,February, Staff number reached 600,March, TOP 50 Outsourcing company in China,August, ISO9001, ISO140
3、01 certificates,October, UK branch setup,Beginning & Growing,Expansion,Maturing,November, Staff number reached 400,December, Staff number reached 200,JOIN: Global Structure,JOIN: Accreditations & Recognitions,ISO 9001:2000 ISO 14001:2004 Top 50 Outsourcing Service Providers in China (07, 08, 09) Hi-
4、tech Enterprise Certificate by the Ministry of Science and Technology Software Copyright (BPO Process Platform & ) Import/Export Enterprise Qualification Certificate by national government,JOIN: Services,JOIN: Services,Scanning & Indexing,Scanning Cards Scanning Books Scanning Documents Scanning Arc
5、hives Scanning Pictures Scanning Forms Scanning,Technology Manually Scanning Image Processing OCR Recognition & Conversion Tagging Indexing,JOIN: Services,Data Entry Online/ Offline From Scanned Images From Paper-based Documents Printed Handwritten,Data Services,Data Processing Online Forms Processi
6、ng Images Processing Forms Processing Documents Processing,Data Capture Data Capture from Websites Data Capture from Archives Data Capture from Brochures/ Promotional Materials Data Capture from Invoices, Etc.,Data Conversion Image Conversion Document Conversion Conversion Between Electronic Formats
7、 Media Conversion,JOIN: Services,Management Information System Applications Database Creation Web Services Development,CAD,Advertisement Design Books Typesetting Image Cropping,CAD Drawing 2D CAD Mapping 3D Model Design,Website Services,DTP,Software Development,Website Design Website Development Dat
8、abase Design Website Maintenance,China Resource,State-of-art Technology,Human Resources,Infrastructure,Expansion Capability,Global Structure,We are proud to have,JOIN: Advantages,Client Oriented Structure,JOIN,Onshore Support,Offshore Services,Sales & Marketing Clients Requirement Research Customer
9、Services,Research & Development Production Delivery,Services,No Communication Barriers In Time Comfortable Services,Benefits,High Quality Large Volume Low Cost,Local Support Global Services,JOIN: Advantages,JOIN: Advantages,Advanced Technology,In-house Software,Management Information System,Business
10、 Process Management System,Universal Data Entry System,Optical Character Recognition,Automatic Checking and Report System,Digital Image Processing System,JOIN: Advantages,Human Resource,Staff Structure,Education Background,Production Team,Associate Degree,Experiences,Bachelor,Ph. D,Graduate,10 Years
11、,2 Years,Other,Management Team,Sales & Marketing Team,Project Management Team,3-5 Years,5-10 Years,JOIN: Advantages,We are developing fast,Infrastructure Facilities Office space: more than 12,000 Sq. ft. Fire, water, and physical intrusion alarm systems Equipment High speed scanners Round the clock
12、power supply with backup facilities 24 hours monitoring Access control (Building Access control) Communication Dedicated leased line for high speed Internet access with total redundancy System Environment Structured cabling for high speed data access Capable of supporting batch upload/download Capab
13、le of expanding to multiple database-server and multiple data / document servers over LAN / WAN Operational systems security Firewall,JOIN: Advantages,JOIN: Advantages,Booming Economy,Advanced IT Infrastructure,Strong Work Ethic,Time Difference,China Vs. Other Locations,Abundant Man Power,Vast Marke
14、t,Stable Business Environment,JOIN: Clients,By choosing JOIN, you can have peace of mind eliminating headaches concerning,How to complete a job within a scheduled timeline?,How to minimize cost?,How to find skilled workers for a job?,JOIN: Projects Executed,JOIN: Principles,Practical,Precise,Profess
15、ional,Efficient,JOIN,JOIN,Participate,Cooperate,Share,Participate in the flat world,Cooperate with global business,Share outsourcing interests,JOIN: Culture,JOIN: Goal,Short-term,Mid-term,Long-term,Build the strongest international network of marketing & services,To be one of the top 50 BPO provider
16、s in the world,Establish the largest delivery centre in China,JOIN: Client Benefits,A Reliable Partner Reduced Costs Better & Faster Business Process Higher Client Satisfaction Level Increased Business Capability Enhancing Service Quality/ Competencies Extending Sources of Market Information,Working
17、 with us, you will gain:,JOIN: Examples,Registration Form Processing for an UK healthcare network: 2,000 forms per week; Scanned PDF files sent via sFTP; Capture personal details One form per record.,JOIN: Examples,Survey Form Processing for an UK supermarket chain: 40,000 forms completed within one
18、 week; Scanned multipage TIF images sent via FTP; Convert tick box answers into numeric value; Return CSV file via FTP.,Sample output:,JOIN: Examples,Invoice Processing for an UK wholesale chain: Appox. 1,000 forms a day; Client upload updated supplier list daily to our sFTP; Capture basic info form
19、 image and cross ref. from 4 databases to extract info needed; Capture line items into XML format if the invoice is from a Top20 supplier ; Return a CSV file and multiple XML file daily;,Sample output:,JOIN: Examples,Sample output:,Online data capture for an UK E-commerce company: Approx. 250,000 re
20、cords; Extract data from various auction house website; Using scripts to extract where possible, otherwise manually; Return a spreadsheet file per auction via FTP when completed.,JOIN: Data Protection,At JoinBPO, not only we understand the importance of protecting personal data, we really do take ev
21、ery step to guarantee its safety.,Little note: we are in compliance with the European Union Directive 95/46/EC (“On the protection of individuals with regard to the processing of personal data, and on the free movement of such data“),JOIN: Data Protection,Facility Control Management：,1. 24/7 Monitor
22、ing: CCTV cover every corner; 2. Third Party Access: strictly monitored and logged； 3. Production Area: no way to copy/bring data out; 4. Disaster Recovery: data back up at two geological locations; 5. More on “Security Statement” document.,JOIN: Data Protection,Network Control Management：,1. Cisco
23、ASA 5510 Firewall; 2. IBM X3650 Server: “Hot” Back up function; 3. 16 TB RAID 5 Data Array; 4. Secure File Transfer: sFTP, VPN; 5. Internal network is separated with public network; 6. All operations are kept in logs; 7. Operational Permissions: all username and password controlled; 8. ,JOIN: Data P
24、rotection,If thats not secure enough, we can use our Image Splitting Software to,Cut the original image into pieces where only one field in shown for example: only 4 digits of a credit card number Operators only able to see partial unmeaningful data With Unique Identification Number, captured partial data are assembled back into complete records by software,JOIN: Photo Album,JOIN: Photo Album,Contact Roger Li VP, Marketing & Sales JoinBPO Group Building #17, Jiaxing S & T Center Jiaxing, Zhejiang, China, 314001 Email: TEL: +86 186 0583 6800,