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1、,2004 , ,Consulting,eSolution,2004,Web Building,Web integration Publishing DB generation,Web Design,Contents,Click to add Title,1,Click to add Title,2,Click to add Title,3,Click to add Title,4,Diagram,Click to add Text Click to add Text Click to add Text,Click to add Text Click to add Text Click to
2、add Text,Click to add Text Click to add Text Click to add Text,ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.,Diagram,Add your title in here,Add your title in here,ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.,ThemeGa
3、llery is a Design Digital Content & Contents mall developed by Guild Design Inc.,Diagram,Add Your Text,Add Your Text,Add Your Text,Text,Text,Text,Your text in here,Your text in here,Your text in here,Your text in here,Your text in here,Click to add Title,Click to add Title,Click to add Title,Click t
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6、 Digital Content & Contents mall developed by Guild Design Inc.,D Group,Add your text in here - Your text in here - Your text in here - Your text in here - Your text in here,Diagram,70%,10%,5%,60%,25%,ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.,Diagram,Add
7、 your text in here,Add your text in here,Text,Text,Text,Text,Text,Text,Text,Text,3-D Pie Chart,Add your text in here,Add your text in here,Add your text in here,Add your text in here,Add your text in here,Diagram,Title,Add your text in here,Add your text in here,Add your text in here,Add your text i
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9、am,ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.,ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.,Diagram,Add Your Text,Add Your Text,Add Your Text,Add Your Text,Text in here,Text in here,Text in here,Text in here,Text
10、in here,ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.,ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.,ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.,ThemeGallery is a Design Dig
11、ital Content & Contents mall developed by Guild Design Inc.,ThemeGallery is a Design Digital Content & Contents mall developed by Guild Design Inc.,Diagram,Diagram,Click to add Text,Add your text in here Your text in here Your text in here,ThemeGallery is a Design Digital Content & Contents mall dev
12、eloped by Guild Design Inc.,Click to add Text,Click to add Text,Add your text in here Your text in here Your text in here,Add your text in here Your text in here Your text in here,946,973,989,1,078,1,110,1,195,1997,1998,1999,2000,2001,2002,(),(/),: ,4,000 3,000 2,000 1,000,450 400 350 300 250 200 15
13、0 100 50 0,(:),: ,,国内精品PPT下载,10,000,20,000,Solution,(21,626),(18,122),(9,807),(7,984),(7,467),(10,266),(14,073),(7,810),ERP CRM/DW KMS/GW EDMS WCMS Mailing Community B2B FAX,(: ),,国内精品PPT下载,Innovation,Operation,Optimization,Business & IT Strategy,Supply Chain Execution,eBiz Enterprise Management,SI
14、Business Area,SI consulting SI development SI management N/W management New technology,Network Integration - Network Consulting - Network Integration - Network Management,SI Area NI Area Solution Area SM Area Internet Area R&D Area Consulting Area,CRM,Forecasting, Opportunity Management, Configurati
15、on, Generation ,Forecasting, Customer Care Spare Management ,Forecasting Personalization Campaign Management Marketing Encyclopedia,ERP,CMS,SCM,EIP,eStrategy,Solution & Service - SI Development & Solutions,Marketing,Sales,Services,One-Stop Service,10%,10%,5%,5%,BSP,IT consulting IT development IT ma
16、nagement N/W management New technology,Wireless Internet,Web Contents,Web Mailing,Web SI,eBiz Solutions & Service,BSP Area Internet Area SI Area NI Area Consulting Area,BSP MU : (Business Service Provider Management Unit),Internet Area BSP Area SI Area NI Area,55%,15%,20%,10%,eBiz Solutions & Servic
17、e,Consulting for eBiz eStrategy Consulting. eManagement Consulting eBusiness Restructure Consulting e-CRM,e-Marketing Consulting,e-Solution/ e-Infra/ e-Infra,SI consulting & management,Network Integration / Automation System,IT development & management,SCM,CRM,e-Supply chain Management,e-Customer Re
18、lationship Management,E-biz transformation,System,- , - ,- - Supply Chain ,ERP/EIP,e-Business Perspective,eBiz Consulting,e-Marketing & Promotion,eCreative & Contents,eBiz SI & Solutions,eBiz Service Domain,eBiz Total Service,e-CRM function,e-Customer Relationship Management,e-CRM,e-CRM,Adaptation,A
19、nalysis,Data Gathering,eBiz Solution analysis _e-CRM, / , ,46%,22%,19%,Source: Executive Issues Survey CEO Global Business Study,The Alexander Group, Incorporated, , , , ,7%,6%,Summary, ?,CEO , ,1 2 3 4 / 5 Restructuring 6 7 (Globalization) 8 9 (Geopolitical) , ,1 2 3 4 5 6 7 Restructuring 8 (Global
20、ization) 9 (Value-Added Supplier Relationships), ,1. ,5. , , ,4. ,3. ,2. ,1. , ( ) ? ?, Site ?, Site Site ( , ) ?, / ? ?, ? ?, ,eCRM,e-CRM , 2, ,90 , : 60% ( 80 90% ), , : 40%, 2,3. ,2. ,4. ,5. ,6. ,1. , 2, , (), / , : 100 / : 10, / (), , , , ,- , , ,: ,Strategy,Contents,Solution,Brand A,Brand B,()
21、,Ebiz , , ,Brand C,Summary,- ,Integration Branding & Identity,Off-line On-line Business WCMS e-CRM ,1. 7 ( ) 2. Web Solution ,Off line Business On line Business ,Vision,Mission,Planning,1. Summary,- ,Supplier,Customer,eCompany,e-Business Sector & Solutions,Partner,Stockholder,Employee,IPS SCM,IRM PR
22、M,e-Marketing,GW+KMS EDMS,Buy Side,Sell Side,ERP EIP,Customer,Partner,Shareholder,Employee,e-Business Solutions,Sales Team,System Team,Consulting Team,SI MU,Network Team,Automation System Team,Enterprise Network Team,NI MU,eBiz,CRM,EIP,R&D,eBiz Collaboration Network,Web Agency Service Domain,Web Bui
23、lding,Web Solution,Web Consulting,Web CI Web Design Web application,e-Business Consulting Market Analysis,e-Business Value Chain,e-Marketing,E-CRM,e-Marketplace,SCM,Supplier,Customer,Supplier,Customer, , Order Fulfillment ,Consulting,Marketing,Contents,Flash,Design,Coding,CTI,UMS,Mailing,Server,D/B,
24、Creative,Interaction,System,ebiz Integration,Strategy,Sopping,eCRM,IRM,VOC/ RMS,e- Learning,Interactive Full Service, ebiz, ,eSolution,eBiz Sector & Solution, eSolution ,LIFE,System,INFORMATION,COMMUNICATION,Techno Village,/,/,/,/, / / ,/,Mail+SMS+Fax+, , , DB, ,/,eBiz Total Service,eBiz Strategy,eB
25、iz Operation,eBiz Consulting,Planning,Contents,Solution,eBusiness Integrator,eBiz Building,Marketing,eBiz total service,eBusiness Transformation,Supplier,Supplier,Supplier,stockholder,Employees,On-line,Off-line,SCM ERP IPS,eCompany,EIP/KMS/GW,IRM/RMS/PRM,WebSite CRM/CP,Partners,PACS,ERP,CRM,EIP,Mail
26、ing,B2Emall,Integration Developers,Web Service,Enterprise Solution,Business Fields : SI Development & Solutions,eCompany ,SCM/IPS,DW/CRM,Customer,Stockholder,Supplier,eCompany,IRM/RIS,GW/KMS,ERP/EIP, Data Integration,Enterprise CRM,eCRM,Data Warehousing/Integration,Web Log Data,Data Base,Transaction
27、 Data,Customer Profile,SM MU,SI MU,NI MU,R&D MU,eBiz Total Service,eBiz Total Service, ,Service,Sales,CRM Data Warehousing/Integration,SMS Channel,Web FAX Channel,eMail Channel,Web Site Channel,Post channel,Consumer,Investor,Purchaser,Analyst,The press,Club,Marketing,Customer Interaction Platforms I
28、nteraction Management Infrastructure,Customer Communications,e-CRM, ,e-CRM,Service,Sales,CRM Data Warehousing/Integration,SMS Channel,Web FAX Channel,eMail Channel,Web Site Channel,Post channel,Consumer,Investor,Purchaser,Analyst,The press,Club,Marketing,Customer Interaction Platforms Interaction Ma
29、nagement Infrastructure,Customer Communications,E-Mail,EDMS,GW,KMS,2( ),ERP,1 ( ),CRM,SCM,E-Planning,Office Management System,Customer A,Customer B,Customer C,Supplier A,Supplier B,Supplier C,eBiz Consulting,eBiz Solutions,eBiz Integration,eBiz Solutions & Service,Internet Area BSP Area SI Area NI A
30、rea,eCRM,WCMS,IRM/PRM,Mailing,MES,CTI,PABX,IBS,Network Integration Automation System Enterprise Network,CRM/DW,EIP/EKP,ERP/SCM,GW/KMS,SI consulting SI development SI management,Web consulting Web development Web management,NI Area,SI Area,Web SI Area,eBiz Solutions & Service,Web SI Area SI Area NI A
31、rea System Area,DW/E-CRM / CRM,E-Marketplace,SCM,ElS,GW/KMS,ERP,CMS,Management & Business,B2B,Marketplace,IPS,EIP/EKP,PMS,Partner & Supplier,Customer,B2E,B2C,B2M,eBiz Sector & Solutions,2004 , ,Consulting,eSolution,2004,Web Building,Web integration Publishing DB generation,Web Design,Company Organiz
32、ation,Company,Organization,eBiz Solution,Consulting,Internet Biz,System,Solution Mu,R&D MU,Planning MU,INFRA MU,Organization,Planning & Public,Supporting Team,President & CEO,CS team Biz 1 team Biz 2 team Biz 3 team,Sales 1 team Sales 2 team SI System team SI Develop team,Sales 1 team Sales 2 team A
33、utomation team Network team,Consulting 1 team Consulting 2 team Consulting 3 team,eBiz team Solution team,SI MU,INFRA MU,Consulting MU,R&D MU,BSP MU,Organization,How to reach online user and provide Customised In-depth product information?,How to sell products and process orders Over the Web?,What a
34、re new offerings, unique to the Web?,How to revolutionise business models and shift value creation?,Product/Service Innovation,Business Model Innovation,Marketing Innovation,Channel Innovation,Source : Arthur D.Little,eBusiness Perspective,( e-Business ),Channel Enhancement,Value Chain Integration,C
35、onvergence,Industry Transformation, , Win-Win, (: ) , , ,: PwC, eBusiness ,Web SI - Web SI Consulting - Web Applications - Web Solutions,e-Biz / M-biz - e-Biz Consulting - e- Biz Integration - e-Biz Solutions,e-Biz Total - e-Total Consulting - e- Biz Total Integration - e- Biz Total Solution,Busines
36、s Value,100,250,300, , ,120,400,700,Degree of Innovation, , ,Web build - Web Planning - Design/Component,50%,15%,10%,10%,15%,30%,20%,30%,7%,10%,5%,SCM CMS ERM ERP KMS HRM,SCM (Supply Chain Management),2011,2010,ERM (Enterprise Resource Management),SI Development & Solutions,eBiz Service & Solutions,10%,15%,20%,55%,2008,Web Service & Solution,eBiz Consulting,SI Service & Solution,Network Integration, IT. , : , IT , IT ,10 20 50 100 100 ,100 (845 ),10 (4,159 ),5 10 100 200 200 , ,http:/ http:/