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1、,Business English Conversation,商务英语会话,Unit 4 On Inquiry and Offer,Learning Objectives,Ask for general information of the factory and the goods Show interest in certain product Introduce and promote products Ask for catalogue, price list and samples,Important & Difficult Points,The basic vocabulary a
2、nd sentence patterns used in inquiry and offer The way to acquire a general to specific knowledge about the product,Teaching Procedures,Step 1 Warming-up Practice,Step 2 Background Information,Step 3 Presentation & Comprehension,Step 4 Imitation & Practice,Step 5 Summarizing on the Key Points,Step 6
3、 Further Development,Step 7 Consolidation Practice,Step 8 Comment & Assignment,Warming-up Practice,Tick the statement that is most likely spoken by an exporter. ( ) 1. As a matter of fact, I am particularly interested in your latest womens boots. ( ) 2. We cant hold the offer longer than 3 days. ( )
4、 3. How long will you leave your offer open/valid? ( ) 4. The price includes a commission of 5% for you.,Background Information,When inquiring, besides the price, buyers may also ask for information on specification, packing, delivery date and so on. An inquiry should be concise, concrete and courte
5、ous. The answer to the inquiry, usually called an offer, can be done in many ways. Basically, the offer has three major features-whether the offer is firm or not, days of expiry and price terms. Ideally, it should be prompt, definite and helpful. Inquiry and offer go hand in hand and form the first
6、steps in business negotiation. Without them, all the following stages are impossible. For both sides, they need to react promptly to show seriousness, bargain with an eye for profit, and still be polite and reasonable to let the other side win too.,Presentation & Comprehension,Be familiar with the m
7、ost frequently used terms in international trading. 1）FOB(船上交货) 2）CIF（成本加运输、保险费价） 3）CPT (运费付至),Imitation & Practice,Summarizing on the Key Points,Inquiring from importers,Useful expressions for inquiry,Could you please recommend some articles to me? 2. I prepare to place your textile goods in our ma
8、rket. 3. Ive been greatly impressed by what I have seen. 4. I think the womens boots would find a promising market this winter.,Summarizing on the Key Points,1. How long will you leave your offer open/valid? 2. Could you please extend/renew the offer for 2 days further?,Inquire about the validity of
9、 an offer,Useful expressions for inquiry,Summarizing on the Key Points,1. Whats the unit price for it? 2. Would you please let us know your price? 3. Can you quote a CIF Bangkok price for me? 4. Could you make offers for the items listed in your catalogue?,Inquire about price,Useful expressions for
10、inquiry,Summarizing on the Key Points,1. Here is the latest price list for your reference. 2. The prices are FOB Shenzhen. 3. Here are our CIF price lists. 4. The offer is made without engagement.,Others expressions,Useful expressions for inquiry,Further Development,Work in groups to imitate the con
11、versations in the video.,Inquiring about the MOQ of mans shirt,Consolidation Practice,Role Play: Mr. Clive from a company in Australia comes to inquiry about electric fans. He is now having a talks with Mr. Wei， sales representative of Midea.,Task Presentation & Analysis,A: You are : Mr. Wei, sales
12、representative from Midea , Co., Ltd Ask if Mr. Clive is interested in any product. Introduce your latest product and its price Provide specific information about the offer,B: You are: Mr. Clive, the purchasing specialist from Australia Show your interests in electric fans. Inquire about product mod
13、el No. 8012 Ask about relevant terms and conditions,Consolidation Practice,Group Discussion and Collection for Language Materials,Please give different sentences and patterns to perform each sub-task after discussion.,Consolidation Practice,Preparation for the Role Play,Prepare for the dialogue acco
14、rding to your roles and each group assign a representative to do the situational dialogue.,Consolidation Practice,Performance of the Role Play,Perform the conversation with the student from the other group.,Consolidation Practice,Remark and Assessment,Comment & Assignment,When offering, what are the most things that exporter should pay special attention to? Specifications of the product Product price Delivery date,Topic Speech,Thank You!,