外事接待英语Module 3 Transportation and Schedule.ppt

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1、Module 3,Transportation and Schedule,Contents,1. make an appointment 2. airline 3. make a schedule 4. book a seat 5. travel arrangement 6. metro 7. railway 8. keep an appointment,A. 守约 B. 制定行程 C. 订票 D. 旅行安排 E. 地铁 F. 铁路 G. 预约 H. 航空公司,G H B C D E F A,2. Pair Work Discuss with your partner the followin

2、g questions and then present your viewpoints to the class. How many modes of transportation can you list in your city? What are the advantages and disadvantages of each mode? What should we do before making an appointment with a foreign guest? Have you ever booked a ticket online? Talk about your ex

3、perience to the class.,Task 1 Making Travel arrangements,Activity 1 Pair work Read the following passage about transportation in Shanghai and discuss with your partner the questions below.,Activity 1 Pair work,How many modes of transportation in Shanghai are mentioned in the passage? Suppose your cl

4、ient is planning to travel from Shanghai to Guangzhou, what mode of transportation can he choose?,The modes of transportation in Shanghai are as follows:1) air travel 2) rail (long distance fast train, special holiday and tourist train, metro trains) 3) marine transportation 4) public bus transporta

5、tion (city buses, long distance buses) 5) taxi,He can go to Guangzhou by air or by rail.,Activity 2 Listening,Listen to the following dialogue about making travel arrangements for a foreign client and answer the following questions.,1.A 2.B 3.C 4.B 5.A,Activity 3 Listening,Listen to the recording an

6、d fill in the gaps. Zhou Ying is now calling to book an air ticket for Carter Smith.,Answers: 1. make a reservation 2. the most convenient 3. fully booked 4. available 5. book a seat 6. first class 7. return fare 8. departing,Activity 4 Role Play,Mini Task 1 Work in groups of two and make a dialogue

7、, taking the roles of Jerry Brown and Liu Fang. Liu Fang is the sales assistant of a furniture making company in Guangzhou, one of her clients-Jerry Brown from New York is very interested in the products of a company headquartered in Beijing. He wants to go to Beijing to visit the manufacturing fact

8、ory and enjoy the landscapes on the way from Guangzhou to Beijing. Mr. Brown will then go back to New York from Beijing. They are now talking about Mr. Browns travel arrangements.,Useful expressions,Can you put me through to Miss Fenghou, please? Its about the arrangements for your trip to - Let me

9、check some information with you first. How would you like to go there? By train or by air? What about your return? book a soft-berth ticket Ill fix everything up.,Mini Task 2 Liu Fang is now booking an air ticket from Beijing to New York by phone for Jerry Brown. Make a dialogue with your partner, t

10、aking the roles of Liu Fang and the reservation clerk for China Airline.,Useful expressions,Id like to make a reservation to - -a morning or an afternoon flight? -fully booked at the moment - Could you check other flights leaving for - I think the 17: 45 service is suitable. Can I book a seat on it,

11、 please? First class or economic one? Single or return fare? Ive booked a seat on Eastern Airlines Flight -, departing xxx at -, March 27th for you. The checking in time is -, in Terminal 2. When should I confirm this booking?,Task 2 Making Appointments,Activity 1 Reading,Zhang Ming is telephoning M

12、r. Johnson to make an appointment with him. 1. When will Zhang Ming and Mr. Johnson meet each other and for what? They will meet each other the next Monday evening and they will have a dinner together. 2. Mr. Johnson doesnt agree to meet at the Jiayu Hotel, why? And where do they decide to meet in t

13、he end? Because he thinks that the Jiayu Hotel is too far away and they decide to meet at the Garden Hotel in the end.,Imitation,Activity 2 Imitation,Dialogue One Miss Yang is calling Mr. Brown to confirm an appointment.,Imitation,Dialogue Two Miss Wang is calling Mr. Brown to put off an appointment

14、.,Imitation,Activity 3 Reading and Understanding,How many schedules do westerners often keep? For a westerner three schedules are kept, one for daily events, one for weekly planning and one for long term planning. What should you do before making an appointment? Before making an appointment, you mus

15、t know the full name and title of the person you want to meet. If something urgent coming up and you might fail to keep the appointment, call the parties involved to cancel or put off the appointment as early as you can.,Activity 4 Role Play,Miss Gong is the secretary of the Foreign Affairs office o

16、f AIB polytechnic college. She needs to call a visiting scholar-Mr. Jim White to make an appointment with him about his dinner with President Huang of the college. Two days later, Miss Gong calls again to put off the appointment because the president Huangs mother is seriously ill and the president

17、has to take care of his mother in the hospital. Make two dialogues with your partner, taking the roles of Miss Gong and Mr. Jim White. One is about making an appointment and the other is about putting off the appointment.,Role play,Feng Fei : - speak -? Mr. Jim White : - .- who -? Feng : -. - make a

18、n appointment -. White : -. Feng: - -. - convenient -? White : - wont do. - another appointment. - next Monday evening? Feng: - fine, Where -? White : -? - too far away. Feng: -? - nearer. White : Sounds good. Feng: Lets make it at - White : -, Thank you - .Good-bye. Feng: Good-by,make an appointmen

19、t,Feng : - speak -? White : -. Who-, please? Feng : -. White : Oh, Miss -, -happened? Feng : - the appointment -. - sorry -cant -. - unexpected-. -. White : - cancel -? -. Feng : No, not exactly. - put it off until (supper time) -. -convenient-? White : -. Thank you -. Bye. Feng : Bye.,put off the a

20、ppointment,Task 3 Making Schedules,Activity 1 Pair Work,Discuss the following topics with your partner and present your viewpoints to the class. What should we do before making schedules for foreign guests? 2. What should a schedule include?,Activity 2 Reading,Mini Task 1 Questions for thought 1) Wh

21、at is a schedule? A schedule is a planning of activities and arrangements in order of time. 2) What is a daily schedule and what should it include? a daily schedule is a more detailed one that manages and controls the project on a day to day basis. It should include the following message: Time of ar

22、rival and departure Airport or railway station Hotel accommodation Appointments(when, where and with whom) Activities(when, where, what to do, and with whom),3) How many copies of a schedule should be prepared? Whom are these copies for? A schedule should be prepared at least in triplicatea copy for

23、 the foreign guest, a copy for the foreign affairs office, and a copy to be kept on the secretarys own file. 4) What should the Foreign Affairs secretary do after the guests arrive? After the guest arrives, the secretary should discuss with him or her about the schedule and see whether there might b

24、e some changes.,5) What should the Foreign Affairs secretary do if there are some changes in the schedule? The schedule should be updated immediately if any change occurs. Moreover, the secretary also needs to inform those people who will meet the guest of their activities or appointments by telepho

25、ning or sending e-mails respectively. In case of any change, the secretary must inform all parties involved immediately.,Mini Task 2 True or False 1)T 2)F 3)F 4)F 5)T,Mini Task 3 Complete the sentences with the following expressions. Change the form where necessary.,1) respectively 2.)overall 3) ide

26、ntify 4)individual 5) progressively,6) updated 7) accurate 8) accommodations 9) durable 10) triplicate,Mini Task 4 Translate the following sentences from English into Chinese.,1)日程就是按时间顺序把计划的活动和安排罗列出来。 2)日程分为两种:项目日程和阶段日程。 3)阶段日程就是以天为基础,更加详尽地把活动安排罗列出来以便于项目的管理和控制。 4)客人到达以后,秘书应该与他或她讨论一下日程看看有没有需要改动的地方。

27、5)如果日程有变动,秘书必须立刻通知牵涉到的各方。,Extended Tasks,I. Reception Etiquette,1.What important travel documents should you possess? You should possess important travel documents such as passport, visa, identity and age proof, nationality proof, etc.,2.How should you keep your eyesight when you talk with people? M

28、aintain eye contact with people while talking and talk sensibly as these are the signs of a person having good body language. 3.Could you be casual when you travel with your boss? If you are traveling with your boss, do not get too casual,2. Extended Reading The Scheduling of Appointment 1. We shoul

29、d make an appointment with him or her one or more weeks in advance. 2. We can make appointments with the people we are going to meet and his or her secretary by telephone and E-mail. 3. We should make sure that we know the full name (including the spelling and pronunciation of the name), the title o

30、f the person we are going to meet. 4. We should be punctual to keep an appointment. 5. We should wait elsewhere.,2. Extended Reading Travel Tips before Traveling to a Foreign Country 1. A 2. B 3. D 4. A 5. D Some General Principles for Making a Schedule 1. A schedule shouldnt be a unattainable wish

31、list, but a real guide to help you plan your time well. 2. From time to time, things will come up that require us to deviate from the schedule.,2. Extended Reading Marks Schedule 1. Write a business report. 2. Meet Mr. Black at 3 p.m. 3. No, in the morning, Ill have an appointment. 4. For a conferen

32、ce. 5. Ill come back on Friday afternoon. 3. Translation A. Translate the following sentences from English into Chinese. 1)我想下周去北京时和史密斯先生见见面。 2)对您来说,方便吗?,3. Translation 3)我们经理王先生想让我告诉您他下周一有空。 4)我认为现在可以先草拟一个临时方案。 5)如果他有什么意见的话,我们还可以对计划稍加修改。 B. Translate the following sentences from Chinese into Englis

33、h. 1) Its about the appointment with our manager. 2) Actually we just want to put it off until supper time. 3) But wouldnt you like to spend an extra day or two here in Guangzhou? 4) Weve arranged our schedule without any trouble. 5) I wonder if it is possible to arrange shopping for us.,4. Writing

34、Write a report on the procedures of making schedules for foreign guests. You may refer to the following steps: Arrange activities and fix the time. Type the schedule on hard and durable paper Discuss with foreign guests about the schedule. Make some changes according to foreign guests requirements. Inform those involved.,Thank You !,http:/gF,

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