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1、,上海交通大学出版社,Book II,应用型大学英语系列教程,应用型大学英语综合教程,Application-oriented college English Course,2,上海交通大学出版社,Back,Next,Language Skills Development,Language in Use,Enhancement of Language Abilities,Unit 5,Unit Five,Table of Contents,3,上海交通大学出版社,Focus1 content,Back,Next,Starter,Text: Goodbye, Mr. Foster,Working
2、 with words and phrases,Discussion,Practice: interpreting,Practice: translation,Practice: writing,Surfing the Internet,Highlights,Table of Contents,Part 1 Language Skills Development,4,上海交通大学出版社,focus1highlights,Back,Next,Highlights S: An ideal job L: Good restaurant service R: Goodbye, Mr. Foster W
3、: How to avoid coordination problems in writing Internet work: Finding a job for Mr. Foster,Part 1 Language Skills Development,5,上海交通大学出版社,Back,Next,1. Starter,A. What is an ideal job? Put the following statements in order of importance (1=most important, 8=least important). Discuss in class.,a. My
4、colleagues must be friendly. b. There must be chances to learn new skills. c. The work must be creative and interesting. d. I want good pay so that I can save up to travel around the world. e. My work must be appreciated. f. Im looking for an exciting working environment. g. The job must give high s
5、ocial status. h. I would like to freelance for different companies.,The order of importance: 1._ 2._ 3._ 4._ 5._ 6._ 7._ 8._,Reference Answer,There is no fixed answer,6,上海交通大学出版社,Back,Next,1. Starter,B. Listen to a passage and answer the following questions.,1. How do customers usually respond to th
6、e service offered to them at a restaurant?,Customers are quick to complain when things go wrong, but are always slow to offer praise when things go right.,2. How did the waiter serve the speaker and his family?,The waiter was really attentive to them, and never let them run out of sweet tea.,7,上海交通大
7、学出版社,Back,Next,1. Starter,3. What did the speaker do after the meal?,He left the waiter a nice tip and told the manager how pleased they were.,4. Who was pleased when the speaker praised the waiter?,Both the manager and the waiters present were pleased with his praise.,8,上海交通大学出版社,focus1starter,Back
8、,Next,1. Starter,9,上海交通大学出版社,focus1starter,Back,May I See the Manager? Having worked in food service when I was in high school, I know that people are quick to complain when things go wrong, but are always slow to offer praise when things go right. I have tried to make it a habit to report exception
9、ally good service as well as exceptionally bad service. For example, the other day, our family went to eat at a local Mexican restaurant. The food was great. The service was great. Our waiter never let us run out of sweet tea, and thats not easy, not even for attentive waiters. It was an enjoyable e
10、vening. At the end of our meal, we left the waiter a nice tip, but I didnt think that was enough. So on this,Next,1. Starter,Tapescript,10,上海交通大学出版社,focus1starter,Back,occasion, I asked the waiter if I could speak with the manager so I could let her know how pleased we were. His eyes lit up, and off
11、 he went. I told the manager how pleased we were with the food, and that our waiter was excellent and took good care of us. She was all smiles. All the employees standing by wore similar smiles. The customers around us agreed. The good feeling was contagious. As we left, we were bid farewell as if w
12、e were old friends to the employees. It felt nice. Next time you get great service, feel free to ask for a manager.,Next,1. Starter,11,Text Lead-in,Warm up,Which one do you believe, “Good things happen to good people” or “Bad things to good people”? Give examples. How can we get on well with your co
13、lleagues in the office? b. sailboat,Back,Next,12,Text organization,Text Lead-in,上海交通大学出版社,Body (Paras. _),Conclusion (Paras. _),Back,Next,2-8,Body (Paras. _),9-14,15-16,Conclusion (Para. _),1,The theme of the story: The unfair treatment of Mr. Foster.,The narrators initial encounter with Mr. Foster
14、8 years ago and how Mr. Foster earned the narrators admiration.,The development of the narrators admiration in the last 8 years and the firing and recalling of Mr. Foster.,Mr. Foster quit his job because his heart was broken.,13,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,1 Can an emplo
15、yee do his or her job too well? If so, what do you do? Praise? Raise? Discipline? Terminate? Todays guest columnist tells the true story of Foster, who did his job too well.,Translation,1 一个员工能把工作做得太好吗？如果他/她把事情做得太好了，是应该表扬？晋升？处分？还是炒鱿鱼？今天的客座专栏评论员讲述了一个关于福斯特的真实故事，他把工作做得太好了。,discipline: vt.处分；处罚 e.g. The
16、 teacher disciplined the naughty child for his bad behavior. n. 1) U 自制力 e.g. The soldiers showed perfect discipline under fire. 2) U 训练，磨炼 e.g. A little discipline would do him a world of good. 3) C 纪律 e.g. The new teacher cant keep discipline in the classroom. He doesnt have to submit to ordinary
17、disciplines.,14,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,2 I met him at least 8 years ago at the Atlanta Hartsfield International Airport. He wore black pants and a white shirt with a black tie and bib apron. “Let me carry that for you, young man,” he said, noticing the balancing act
18、 I was performing with my luggage and the tray of food from Paschals Restaurant.,Translation,2 我是在亚特兰大哈兹斐尔德国际机场认识他的，至少有八年了。当时他身穿黑裤子白衬衫打着黑领带，系着一条挡胸工作裙。他看到我一手提着行李，另一只手端着从帕斯卡餐厅买来的一盘食物, 正努力保持平衡，便说：“我来替你拿那东西，小伙子。”,Balancing act (这里指保持平衡的动作；通常指需谨慎平衡各方力量的举措).,Meaning: he said, as he found that I had troubl
19、e keeping my balance as I was trying to carry the tray of food as well as my luggage.,15,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,3 The old fellow grabbed my tray with a smile and was off, limping heavily on one leg that was obviously shorter than the other. I followed him around the
20、 escalator to an empty table I would never have found, and it was only then when I realized that he had also brought napkins, a straw, and packages of salt and pepper.items I usually forget.,Translation,Question about Para. 3,3 这位老伙计笑着一把抢下我的盘子就走了。他走起路来瘸得很厉害，两条腿很明显长短不一。我跟着他绕过自动扶梯来到一张空桌子前。要不是他带路，我根本找不
21、到这张空桌子。而这时，我才发现他把餐巾纸、吸管和食盐、胡椒粉也给带上了，都是些我自己往往会忘记的小东西。,grab: vt. 抓住；攫取，抢夺 e.g. The thief grabbed the purse and ran away with it.,16,focus1text,上海交通大学出版社,Back,Next,He showed me to an empty table while helping me carry my tray of food as well as bringing me napkins, a straw, and packages of salt and pep
22、per. items I usually forget.,1. How did Foster help me when I first met him?,Text: Goodbye, Mr. Foster,17,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,4 With a flourish, he wiped the table, removed my plate from the tray and arranged it carefully with the napkins and the iced tea. Pullin
23、g back my chair as I hurriedly retrieved three one-dollar bills from my pocket, he smiled and said, “God bless you.” His name tag read: FOSTER.,Translation,4 只见他手一挥就擦好了桌子，从托盘上端下我的食物，小心地把它和餐巾纸还有冰茶摆在桌上。他把椅子往后拉的时候，我匆忙从兜里掏出三张一美元的纸币，他笑着说：“上帝保佑你！”我瞥见他的名牌上写着：福斯特。,pull back:向后拉出，抽出 e.g. The little boy insis
24、ted by pulling back his mothers handbag. Antonym: pull e.g. Push back your chair before you can safely stand up.,name tag:名牌 cf. name card 名片, name board 招牌, name tape 布制名条, brand name商标,flourish: n. C, usu. sing.（引人注意的）夸张动作 e.g. The doctor ushered us in with a flourish.,remove: vt. 拿开；移动 e.g. Ants
25、can remove something many times as heavy as themselves. He hasnt got enough strength to remove that stone.,retrieve: vt. 取出；取回 e.g. I ran back to my room and retrieved my bag.,read = say e.g. The sign reads/says “Parking Forbidden”.,18,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,5 I was
26、 curious to see if this was a new service the airport had put in place. Certainly, I had never been “helped” before. I saw several other men and women dressed like my new friend, loosely assembled, and talking with each other, waiting without enthusiasm for tables to become empty. At that point, one
27、 of them would disengage from the group, clear any trash left on the table, wipe it down, and return to their co-workers.,Translation,Question about Para. 5,5 我感到很新奇，想知道这是不是机场新的服务项目。当然，此前我从未享受过这种“服务”。我见到另外一些和我这位新朋友穿着一样的男男女女, 懒散地聚在一起聊天，毫无热情地等待着客人离开餐桌。那个时候，他们中才会有一人从扎堆中出来，清理留在桌上的垃圾，把桌子上上下下擦干净，然后又回到那群工友
28、身边。,put in place: 付诸实施 e.g. Lets see whether they will keep their promise to put the new housing policy in place.,loosely: ad. 松松垮垮地 e.g. He enjoys lying loosely on the beach in the sunlight.,Meaning: I found that some men and women wearing the same uniforms as Mr. Foster gather in a leisurely and r
29、elaxed way, chatting with each other and waiting coldly and passively to clean the table after the customers finished their meals and left.,wipe down: 把上上下下擦干净 e.g. The boss felt the surface of the table to see whether it had been wiped down.,wipe down: 把上上下下擦干净 e.g. The boss felt the surface of the
30、 table to see whether it had been wiped down.,disengage: vi./vt. 脱离；（使）分开 e.g. We must disengage (our army) from the fighting. word formation : dis- cf. disapprove, discourage, dissatisfy, displace, disagree disorder, distaste, disrepair,19,focus1text,上海交通大学出版社,Back,Next,I took his service for a new
31、 service the airport had put in place.,2. What did I take Fosters service for at the beginning?,Text: Goodbye, Mr. Foster,20,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,6 Glancing around the huge area, I quickly spotted Foster. Smiling, laughing, and moving fast, he helped one person af
32、ter another. He never waited to be summoned. He went where he was needed.,Translation,Question about Para. 5, 6,6 环顾宽广的餐饮区，我很快发现了福斯特的身影：他开心地笑着，快步移动着，不停地去帮助别人。他从不等待客人的召唤，哪里有需要他就出现在哪里。,Meaning: He was always ready to offer his service instead of waiting passively for the customers call. cf. “Cant wait
33、 (to)” ， “can hardly wait (to)” 迫不及待 e.g. She cant/can hardly wait to see her son back from abroad. He couldnt/could hardly wait to join the Party.,glance: vi. 扫视，瞥一眼 e.g. He glanced at the envelope and recognized his uncles handwriting. n. C 一瞥 e.g. At one glance, she realized what had happened.,21
34、,focus1text,上海交通大学出版社,Back,Next,Mr. Foster helped one person after another, smiling, laughing, moving fast, never waiting to be summoned and going where he was needed; by contrast, his workmates were loosely assembled, talking with each other, waiting without enthusiasm for tables to become empty.,3
35、. What was the sharp contrast between the service offered by the old man and that offered by his workmates?,Text: Goodbye, Mr. Foster,22,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,7 I was back through the airport the next day and couldnt wait to visit the food court again. Sure enough,
36、 there he was, the old man with the big smile. He helped me to a table as he had the day before (with napkins, salt and pepper, and a straw) and said, “God bless you, young man.” as he held out my chair.,Translation,7 第二天我返回时经过这个机场，迫不及待地又来到餐饮区。果然，他就在那儿，一位满脸笑容的老伙计。他就像前一天那样（带着餐巾纸、食盐、胡椒粉和吸管）把我领到一张桌子跟前，
37、一边拉出我的座椅，一边说道：“上帝保佑你，小伙子！”,23,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,8 I had a twenty folded and ready to place in his hand that day. I was impressed and inspired by this old man who struggled to walk, yet kept moving fast all the time as he cleaned empty tables and looked for peop
38、le to serve. From that day forward, he was Mr. Foster to me.,Translation,Question about Para. 8,8 那天我把一张事先折好的20美元纸币放到他的手里。这位老人使我大为感佩：他行走不便，却毫不懈怠地去收拾桌子，寻找需要招呼的客人。从那天开始，他就是我心目中的福斯特先生。,twenty = a twenty-dollar bill,fold: vt. 折叠 e.g. Most westerners never fold their money when they put it in their walle
39、t.,inspire: vt. 感动；激发；启示 e.g. He inspired many young people to take up sport.,Meaning: Since that day, the author had been showing his respect by calling him Mr. Foster rather than busboy as most customers do.,24,focus1text,上海交通大学出版社,Back,Next,I called him Mr. Foster and gave him tips usually more t
40、han 20 dollars.,4. What did I do to show my respect for Foster for his exceptional service?,Text: Goodbye, Mr. Foster,25,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,9 As the years rolled by, I developed a great admiration for Mr. Foster. I saw him several times each month and introduced
41、 him to anyone with whom I was traveling. “Watch this guy,” I would always instruct as he left our table. “And watch that bunch of other people over there dressed just like him.” The contrast was clear.,Translation,9 随着岁月的流逝，我对福斯特先生产生了一种景仰之情。我每个月都见到他几回，而且总要把他介绍给我的同伴。在他转身离去的时候，我总是叫他们看：“瞧瞧这个伙计，再瞧瞧那边跟他
42、一样打扮的那拨人。”两者的对比不言而喻。,Meaning: As the years went by, I began to respect and like Mr. Foster a lot.,admiration: n. U 钦佩；赞赏，羡慕 e.g. The team felt great admiration for the coach. The fans admiration for the super girl was fantastic.,bunch: n. 1) C 大量，大批 e.g. Your friends are all just a bunch of nobodies
43、. 2) C束，串，扎 e.g. Miss White received a bunch of flowers from her admirer.,contrast: n. U, C 差别，明显差异 e.g. There can be no differentiation without contrast. Black and white show a striking contrast.,26,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,10 I never once suspected Mr. Foster was ma
44、king a play for tips. In fact, though I rarely slipped him less than twenty dollars, he often made me wait while he helped someone in obvious need of assistance. And whether they offered money or not, he always smiled, held their chairs and said, “God bless you.”,Translation,Question about Para. 10,
45、10 我从未怀疑福斯特先生是为了小费而作秀。事实上，尽管我给他的小费难得少于20美元，但是他却常常要我等他招待好那些明显需要帮助的人之后才过来招呼我。而且不论他们是否给他小费，他总是微笑着帮他们摆好椅子，说声：“上帝保佑你！”,making a play for sth.: 为获得某物而作秀 e.g. He ended up in failure as he made a play for the presidency.,in need of sth.: 需要某物 e.g. This project is in urgent need of funding.,in need of sth.:
46、需要某物 e.g. This project is in urgent need of funding.,Meaning: I never believed that Mr. Foster provided his good service for tips.,Meaning: In fact, though the amount of tips I gave him usually exceeded twenty dollars, he still kept me waiting as he turned to someone else that he thought needed his
47、help more than I.,in need of sth.: 需要某物 e.g. This project is in urgent need of funding.,27,focus1text,上海交通大学出版社,Back,Next,No. In fact, he still kept me waiting when there were other people in obvious need of assistance whether they gave him tips or not.,5. Was it getting tipped that motivated Foster
48、 to offer his exceptional assistance to customers? Give examples to support your statement.,Text: Goodbye, Mr. Foster,28,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,11 And then he was gone. Unable to find my friend, I asked the ladies at Paschals, “Where is Mr. Foster today?” 12 “Fired,
49、” they told me. “They fired him. Humiliated him. Sent the man home!”,Translation,11 后来他不见了。我找不着这位朋友，就向帕斯卡餐厅的女工打听：“福斯特先生今天上哪儿啦？” 12 “被解雇了。”她们告诉我说：“他们炒了他鱿鱼，羞辱他，赶他回家啦！”,humiliate: vt.使（某人）蒙羞，羞辱（某人） e.g. I felt so humiliated when Mother slapped my face. The country was humiliated by defeat.,29,上海交通大学出版社,focus1text,Back,Next,Text: Goodbye, Mr. Foster,13 The Atlanta Airport Authority, I was told, had determined that Mr. Foster had become “a distra