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1、,Web Agency Service Domain,Web Building,Web Solution,Web Consulting,Web CI Web Design Web application,e-Business Consulting Market Analysis,e-Business Value Chain,e-Marketing,E-CRM,e-Marketplace,SCM,Supplier,Customer,Supplier,Customer, , Order Fulfillment ,Consulting,Marketing,Contents,Flash,Design,
2、Coding,CTI,UMS,Mailing,Server,D/B,Creative,Interaction,System,ebiz Integration,Strategy,Sopping,eCRM,IRM,VOC/ RMS,e- Learning,Interactive Full Service, ebiz, ,eSolution,eBiz Sector & Solution, eSolution ,LIFE,System,INFORMATION,COMMUNICATION,Techno Village,/,/,/,/, / / ,/,Mail+SMS+Fax+, , , DB, ,/,e
3、Biz Total Service,eBiz Strategy,eBiz Operation,eBiz Consulting,Planning,Contents,Solution,eBusiness Integrator,eBiz Building,Marketing,eBiz total service,eBusiness Transformation,Supplier,Supplier,Supplier,stockholder,Employees,On-line,Off-line,SCM ERP IPS,eCompany,EIP/KMS/GW,IRM/RMS/PRM,WebSite CRM
4、/CP,Partners,PACS,ERP,CRM,EIP,Mailing,B2Emall,Integration Developers,Web Service,Enterprise Solution,Business Fields : SI Development & Solutions,eCompany ,SCM/IPS,DW/CRM,Customer,Stockholder,Supplier,eCompany,IRM/RIS,GW/KMS,ERP/EIP, Data Integration,Enterprise CRM,eCRM,Data Warehousing/Integration,
5、Web Log Data,Data Base,Transaction Data,Customer Profile,SM MU,SI MU,NI MU,R&D MU,eBiz Total Service,eBiz Total Service, ,Service,Sales,CRM Data Warehousing/Integration,SMS Channel,Web FAX Channel,eMail Channel,Web Site Channel,Post channel,Consumer,Investor,Purchaser,Analyst,The press,Club,Marketin
6、g,Customer Interaction Platforms Interaction Management Infrastructure,Customer Communications,e-CRM,E-Mail,EDMS,GW,KMS,2( ),ERP,1 ( ),CRM,SCM,E-Planning,Office Management System,Customer A,Customer B,Customer C,Supplier A,Supplier B,Supplier C,eBiz Consulting,eBiz Solutions,eBiz Integration,eBiz So
7、lutions & Service,Internet Area BSP Area SI Area NI Area,eCRM,WCMS,IRM/PRM,Mailing,MES,CTI,PABX,IBS,Network Integration Automation System Enterprise Network,CRM/DW,EIP/EKP,ERP/SCM,GW/KMS,SI consulting SI development SI management,Web consulting Web development Web management,NI Area,SI Area,Web SI A
8、rea,eBiz Solutions & Service,Web SI Area SI Area NI Area System Area,DW/E-CRM / CRM,E-Marketplace,SCM,ElS,GW/KMS,ERP,CMS,Management & Business,B2B,Marketplace,IPS,EIP/EKP,PMS,Partner & Supplier,Customer,B2E,B2C,B2M,eBiz Sector & Solutions,2004 , ,Consulting,eSolution,2004,Web Building,Web integratio
9、n Publishing DB generation,Web Design,44.9%,2.3%,9.4%,15.9%,15.4%,12.3%, , , ,: ,eBiz Service & Solutions,10%,15%,20%,55%,2004,Web Service & Solution,eBiz Consulting,SI Service & Solution,Network Integration,50%,15%,10%,10%,15%,30%,20%,30%,7%,10%,5%,SCM CMS ERM ERP KMS HRM,SCM (Supply Chain Manageme
10、nt),2004,2003,ERM (Enterprise Resource Management),SI Development & Solutions, IT. , : , IT , IT ,10 20 50 100 100 ,100 (845 ),10 (4,159 ),5 10 100 200 200 , ,30%,30%,40%,50%,( : %),CMS,GW/KMS,PMS,SCM,100 80 60 40 20 0,Solution ,1,2,3,4, ,946,973,989,1,078,1,110,1,195,1997,1998,1999,2000,2001,2002,4
11、,000 3,000 2,000 1,000,(),(/),: , ,450 400 350 300 250 200 150 100 50 0,(:),: ,2004 1 ,10,000,20,000,Solution,(21,626),(18,122),(9,807),(7,984),(7,467),(10,266),(14,073),(7,810),ERP CRM/DW KMS/GW EDMS WCMS Mailing Community B2B FAX,(: ),50%,100%,Solution,ERP CRM/DW KMS/GW EDMS WCMS Mailing Community
12、 B2B FAX,97%,87%,75%,52%,55%,75%,65%,100%, ,2002,2003,2004,2005,2006,Product,( : ),5,000,6,800,5,500,8,000,6,500,5,500,Extension,Front end,Back end,B2C / e-Community / Cyber IR Web Business / e-Marketing,System (HW) / Network(LAN,WAN) Solutions / Applications, ,9,000,5,000,4,500,7,500,2004 ,:,1,300
13、1,200 1,100 1,000 900 800 700 600 500 400 300 200 100,1999,2000,2001,2002,2003,2004,2005,2006,2007,(: ),:924 :742,61,166,195,238,369,611,924,1337,350,551,538,543,561,645,742,862,1,007, _ , IT ,228,24,20,41,59,67,40,52,134,174,73,137,228,310,162,2,6,10,117,166, , , :16%, :16.6%,: KISDI,400,1,000,9 IT
14、 , , ,S/W, SoC, ,TV,Post-PC,S/W,2002,2007,2002,2007,2004 ,(:),2003,2004,2005,1,000,500, ,1,500,20%,12%,600,400,300,500,1,000,15%,2001,2002,2003,400,700,1,500,250,Value Profit,350,500,Solution ,2,000,(:),2004,700,CMS,GW/KMS,ERP,CRM/DW,UMS,EIP,SCM,PMS,CMS, _ ,:,800 700 600 500 400 300 200 100 0 -100 -200 -300 -400,1999,2000,2001,2002,2003,2004,2005,2006,2007,182,475,730,-34,-192,-305,-343,-385,-289,:924 :742,(: ),Customer,Customer,Customer,Customer,Customer,Customer,e-CRM , ,eBiz Solution analysis _CRM,CRM ,Customer Relationship Management, , ,CRM , : , : ,CRM System,one to one marketing,