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1、a Date: 30 November 2006 Origin: International Latest date for receipt of comments: 28 February 2007 Project no.: 2004/00873 Responsible committee: PH/9 Applied ergonomics Interested committees: Title: Draft EN ISO 9241-304 Ergonomics of human-system interaction Part 304: User performance test metho
2、ds Supersession information: If this document is published as a standard, the UK implementation of it will supersede NONE and partially supersede BSEN29241-3 : 1993 . If you are aware of a current national standard which may be affected, please notify the secretary (contact details below). WARNING:
3、THIS IS A DRAFT AND MUST NOT BE REGARDED OR USED AS A BRITISH STANDARD. THIS DRAFT IS NOT CURRENT BEYOND 28 February 2007. This draft is issued to allow comments from interested parties; all comments will be given consideration prior to publication. No acknowledgement will normally be sent. See over
4、leaf for information on commenting. No copying is allowed, in any form, without prior written permission from BSI except as permitted under the Copyright, Designs and Patent Act 1988 or for circulation within a nominating organization for briefing purposes. Electronic circulation is limited to disse
5、mination by e-mail within such an organization by committee members. Further copies of this draft may be purchased from BSI Customer Services, Tel: +44(0) 20 8996 9001 or email ordersbsi-. British, International and foreign standards are also available from BSI Customer Services. British Standards o
6、n CD or Online are available from British Standards Publishing Sales Limited. Tel: 01344 404409 or email bsonlinetechindex.co.uk. Information on the co-operating organizations represented on the committees referenced above may be obtained from the responsible committee secretary. Cross-references Th
7、e British Standards which implement International or European publications referred to in this draft may be found via the British Standards Online Service on the BSI web site http:/www.bsi-. Direct tel: 020 8996 7186 Responsible Committee Secretary: Dr R A Wellings (BSI) E-mail: roger.wellingsbsi- D
8、raft for Public Comment Head Office 389 Chiswick High Road London W4 4AL Telephone: +44(0)20 8996 9000 Fax: +44(0)20 8996 7001 Form 36 Version 6.1 DPC: 06/30112041 DC Licensed Copy: London South Bank University, London South Bank University, Sun Dec 24 04:07:46 GMT+00:00 2006, Uncontrolled Copy, (c)
9、 BSI b Introduction This draft standard is based on international discussions in which the UK has taken an active part. Your comments on this draft are invited and will assist in the preparation of the consequent standard. Comments submitted will be reviewed by the relevant BSI committee before send
10、ing the consensus UK vote and comments to the international secretariat, which will then decide appropriate action on the draft and the comments received. If no comments are received to the contrary, then the UK will approve this draft. If the international standard is approved, it is possible the t
11、ext will be published as an identical British Standard. UK Vote Please indicate whether you consider the UK should submit a negative (with reasons) or positive vote on this draft. Submission The guidance given below is intended to ensure that all comments receive efficient and appropriate attention
12、by the responsible BSI committee. Annotated drafts are not acceptable and will be rejected. All comments must be submitted, preferably electronically, to the Responsible Committee Secretary at the address given on the front cover. Comments should be compatible with Version 6.0 or Version 97 of Micro
13、soft Word for Windows, if possible; otherwise comments in ASCII text format are acceptable. Any comments not submitted electronically should still adhere to these format requirements. All comments submitted should be presented as given in the example below. Further information on submitting comments
14、 and how to obtain a blank electronic version of a comment form are available from the BSI web site at:http:/www.bsi- Template for comments and secretariat observations Date: xx/xx/200x Document: ISO/DIS xxxxx 1 2 (3) 4 5 (6) (7) MB Clause No./ Subclause No./ Annex (e.g. 3.1) Paragraph/ Figure/Table
15、/ Note (e.g. Table 1) Type of com- ment Comment (justification for change) by the MB Proposed change by the MB Secretariat observations on each comment submitted 3.1 Definition 1 ed Definition is ambiguous and needs clarifying. Amend to read . so that the mains connector to which no connection . 6.4
16、 Paragraph 2 te The use of the UV photometer as an alternative cannot be supported as serious problems have been encountered in its use in the UK. Delete reference to UV photometer. Microsoft and MS-DOS are registered trademarks, and Windows is a trademark of Microsoft Corporation. Licensed Copy: Lo
17、ndon South Bank University, London South Bank University, Sun Dec 24 04:07:46 GMT+00:00 2006, Uncontrolled Copy, (c) BSI THIS DOCUMENT IS A DRAFT CIRCULATED FOR COMMENT AND APPROVAL. IT IS THEREFORE SUBJECT TO CHANGE AND MAY NOT BE REFERRED TO AS AN INTERNATIONAL STANDARD UNTIL PUBLISHED AS SUCH. IN
18、 ADDITION TO THEIR EVALUATION AS BEING ACCEPTABLE FOR INDUSTRIAL, TECHNOLOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT INTERNATIONAL STANDARDS MAY ON OCCASION HAVE TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL TO BECOME STANDARDS TO WHICH REFERENCE MAY BE MADE IN NATIONAL REGULATIONS. DRAFT INTERNA
19、TIONAL STANDARD ISO/DIS 9241-304 International Organization for Standardization, 2006 INTERNATIONAL ORGANIZATION FOR STANDARDIZATION ORGANISATION INTERNATIONALE DE NORMALISATION ISO/TC 159/SC 4 Voting begins on: 2006-11-30 Secretariat: BSI Voting terminates on: 2007-04-30 Ergonomics of human-system
20、interaction Part 304: User performance test methods Ergonomie de linteraction homme/systme Partie 304: Mthodes dessai de la performance de lutilisateur ICS 13.180; 35.180 ISO/CEN PARALLEL ENQUIRY The CEN Secretary-General has advised the ISO Secretary-General that this ISO/DIS covers a subject of in
21、terest to European standardization. In accordance with the ISO-lead mode of collaboration as defined in the Vienna Agreement, consultation on this ISO/DIS has the same effect for CEN members as would a CEN enquiry on a draft European Standard. Should this draft be accepted, a final draft, establishe
22、d on the basis of comments received, will be submitted to a parallel two-month FDIS vote in ISO and formal vote in CEN. In accordance with the provisions of Council Resolution 15/1993 this document is circulated in the English language only. Conformment aux dispositions de la Rsolution du Conseil 15
23、/1993, ce document est distribu en version anglaise seulement. To expedite distribution, this document is circulated as received from the committee secretariat. ISO Central Secretariat work of editing and text composition will be undertaken at publication stage. Pour acclrer la distribution, le prse
24、nt document est distribu tel quil est parvenu du secrtariat du comit. Le travail de rdaction et de composition de texte sera effectu au Secrtariat central de lISO au stade de publication. Licensed Copy: London South Bank University, London South Bank University, Sun Dec 24 04:07:46 GMT+00:00 2006, U
25、ncontrolled Copy, (c) BSI ISO/DIS 9241-304 ii ISO 2006 All rights reserved PDF disclaimer This PDF file may contain embedded typefaces. In accordance with Adobes licensing policy, this file may be printed or viewed but shall not be edited unless the typefaces which are embedded are licensed to and i
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28、d, please inform the Central Secretariat at the address given below. Copyright notice This ISO document is a Draft International Standard and is copyright-protected by ISO. Except as permitted under the applicable laws of the users country, neither this ISO draft nor any extract from it may be repro
29、duced, stored in a retrieval system or transmitted in any form or by any means, electronic, photocopying, recording or otherwise, without prior written permission being secured. Requests for permission to reproduce should be addressed to either ISO at the address below or ISOs member body in the cou
30、ntry of the requester. ISO copyright office Case postale 56 CH-1211 Geneva 20 Tel. + 41 22 749 01 11 Fax + 41 22 749 09 47 E-mail copyrightiso.org Web www.iso.org Reproduction may be subject to royalty payments or a licensing agreement. Violators may be prosecuted. Licensed Copy: London South Bank U
31、niversity, London South Bank University, Sun Dec 24 04:07:46 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ISO/DIS 9241-304 ISO 2006 All rights reserved iii Contents Page Foreword iv Introductionvi 1 Scope1 2 Normative references1 3 Terms and definitions.2 4 Guiding principles.2 5 Specify the visual er
32、gonomic test objectives 2 5.1 Preface2 5.2 Criterion Description.3 5.3 Measurement Method3 5.4 Performance Criteria.3 6 Definition of the test procedure.4 6.1 General .4 6.2 Alphanumeric and non-alphanumeric text, icons and business graphics4 7 Carry out the test.4 8 Analyse the data4 9 Conformance
33、.4 9.1 General .4 9.2 Visual performance and comfort test; principle 5 9.2.1 Purpose and use of test5 9.2.2 Intent and scenario of use5 9.2.3 Overview of test method.5 9.2.4 Avoidance of bias5 9.3 Test participants6 9.4 The displays.6 9.5 Test workstation and environment6 9.5.1 General requirements
34、.6 9.5.2 Environment.6 9.5.3 Workstation for the test6 9.6 Methods7 9.6.1 Test material 7 9.6.2 Procedure.8 9.6.3 Task conditions.9 9.6.4 Instructions to test participants.10 9.7 Dependent measures10 9.7.1 General .10 9.7.2 Average search velocity .11 9.7.3 Subjective ratings11 9.8 Statistical treat
35、ment of results.11 9.8.1 General .11 9.8.2 General theory.12 9.8.3 Statistical test12 9.9 Critical values for Barnards U test14 Bibliography16 Licensed Copy: London South Bank University, London South Bank University, Sun Dec 24 04:07:46 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ISO/DIS 9241-304 iv
36、 ISO 2006 All rights reserved Foreword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interes
37、ted in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical C
38、ommission (IEC) on all matters of electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of technical committees is to prepare International Standards. Draft International Standards adopted by the tech
39、nical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO
40、shall not be held responsible for identifying any or all such patent rights. ISO 9241-304 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 4, and by Technical Committee CEN/TC 122, Ergonomics in collaboration. This edition of ISO 9241-304, together with ISO 9241-302:2006,
41、ISO 9241-303:2006, ISO 9241-305:2006 and ISO 9241-307:2006, will cancel and replace ISO 9241-3:1992 (it also incorporates ISO 9241-3:1992/Amd.1:2000). The following main changes have been made: ISO 9241-3:1992 Annex C and ISO 9241-3:1992/Amd.1:2000 have been merged; the test method in ISO 9241-3:199
42、2/Amd.1:2000 has been replaced by the test method in ISO/DIS 9241- 304, Clause 9. This standard belongs to the same family of human-system interaction standards as ISO 9241 and ISO 13407 and readers who need guidance on other aspects of human-system interaction should refer to those standards. ISO 9
43、241 was originally developed as a seventeen part standard on the ergonomics requirements for office work with visual display terminals. As part of the standards review process, a major restructuring of ISO 9241 was agreed to broaden its scope, to incorporate other relevant standards and to make it m
44、ore usable. The title of the revised ISO 9241 “Ergonomics of human-system interaction“ reflects these changes and aligns the standard with the overall title and scope of SC 4. The revised multipart standard is structured as a series of standards numbered in “hundreds“, for example, the 100 series de
45、als with software interfaces, the 200 series with human centred design, the 300 series with visual displays, the 400 series with physical input devices and so on. ISO 9241 consists of the following parts: Ergonomic requirements for office work with visual display terminals (VDTs) Part 1: General int
46、roduction; Ergonomic requirements for office work with visual display terminals (VDTs) Part 2: Guidance on task requirements; Ergonomic requirements for office work with visual display terminals (VDTs) Part 3: Visual display requirements; Licensed Copy: London South Bank University, London South Ban
47、k University, Sun Dec 24 04:07:46 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ISO/DIS 9241-304 ISO 2006 All rights reserved v Ergonomic requirements for office work with visual display terminals (VDTs) -Part 4: Keyboard requirements; Ergonomic requirements for office work with visual display terminal
48、s (VDTs) Part 5: Workstation layout and postural requirements; Ergonomic requirements for office work with visual display terminals (VDTs) Part 6: Guidance on the work environment; Ergonomic requirements for office work with visual display terminals (VDTs) Part 7: Requirements for display with refle
49、ctions; Ergonomic requirements for office work with visual display terminals (VDTs) Part 8: Requirements for displayed colours; Ergonomic requirements for office work with visual display terminals (VDTs) Part 9: Requirements for non-keyboard input devices; Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: guid