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1、a Date: 20 November 2007 Origin: International Latest date for receipt of comments: 29 February 2008 Project no.: 2005/02204 Responsible committee: PH/9 Applied ergonomics Interested committees: Title: Draft ISO/DIS 9241-920 Ergonomics of human system interaction Part 920 : Guidance on tactile and h
2、aptic interactions Supersession information: If this document is published as a standard, the UK implementation of it will supersede NONE and partially supersede. NONE If you are aware of a current national standard which may be affected, please notify the secretary (contact details below). WARNING:
3、 THIS IS A DRAFT AND MUST NOT BE REGARDED OR USED AS A BRITISH STANDARD. THIS DRAFT IS NOT CURRENT BEYOND 29 February 2008. This draft is issued to allow comments from interested parties; all comments will be given consideration prior to publication. No acknowledgement will normally be sent. See ove
4、rleaf for information on commenting. No copying is allowed, in any form, without prior written permission from BSI except as permitted under the Copyright, Designs and Patent Act 1988 or for circulation within a nominating organization for briefing purposes. Electronic circulation is limited to diss
5、emination by e-mail within such an organization by committee members. Further copies of this draft may be purchased from BSI Customer Services, Tel: +44(0) 20 8996 9001 or email ordersbsi-. British, International and foreign standards are also available from BSI Customer Services. Information on the
6、 co-operating organizations represented on the committees referenced above may be obtained from the responsible committee secretary. Cross-references The British Standards which implement International or European publications referred to in this draft may be found via the British Standards Online S
7、ervice on the BSI web site http:/www.bsi-. Direct tel: 0208 996 7061 Responsible Committee Secretary: Miss B Webb (BSI) E-mail: beverley.webbbsi- Draft for Public Comment Head Office 389 Chiswick High Road London W4 4AL Telephone: +44(0)20 8996 9000 Fax: +44(0)20 8996 7001 Form 36 Version 7.0 DPC: 0
8、7/30138558 DC Licensed Copy: London South Bank University, London South Bank University, Thu Dec 20 02:39:36 GMT+00:00 2007, Uncontrolled Copy, (c) BSI b Introduction This draft standard is based on international discussions in which the UK has taken an active part. Your comments on this draft are i
9、nvited and will assist in the preparation of the consequent standard. Comments submitted will be reviewed by the relevant BSI committee before sending the consensus UK vote and comments to the international secretariat, which will then decide appropriate action on the draft and the comments received
10、. If no comments are received to the contrary, then the UK will approve this draft. If the international standard is approved, it is possible the text will be published as an identical British Standard. UK Vote Please indicate whether you consider the UK should submit a negative (with reasons) or po
11、sitive vote on this draft. Submission The guidance given below is intended to ensure that all comments receive efficient and appropriate attention by the responsible BSI committee. Annotated drafts are not acceptable and will be rejected. All comments must be submitted, preferably electronically, to
12、 the Responsible Committee Secretary at the address given on the front cover. Comments should be compatible with Version 6.0 or Version 97 of Microsoft Word for Windows, if possible; otherwise comments in ASCII text format are acceptable. Any comments not submitted electronically should still adhere
13、 to these format requirements. All comments submitted should be presented as given in the example below. Further information on submitting comments and how to obtain a blank electronic version of a comment form are available from the BSI web site at: http:/www.bsi- Template for comments and secretar
14、iat observations Date: xx/xx/200x Document: ISO/DIS xxxxx 1 2 (3) 4 5 (6) (7) MB Clause No./ Subclause No./ Annex (e.g. 3.1) Paragraph/ Figure/Table/ Note (e.g. Table 1) Type of com- ment Comment (justification for change) by the MB Proposed change by the MB Secretariat observations on each comment
15、submitted 3.1 Definition 1 ed Definition is ambiguous and needs clarifying. Amend to read . so that the mains connector to which no connection . 6.4 Paragraph 2 te The use of the UV photometer as an alternative cannot be supported as serious problems have been encountered in its use in the UK. Delet
16、e reference to UV photometer. Microsoft and MS-DOS are registered trademarks, and Windows is a trademark of Microsoft Corporation. Licensed Copy: London South Bank University, London South Bank University, Thu Dec 20 02:39:36 GMT+00:00 2007, Uncontrolled Copy, (c) BSI THIS DOCUMENT IS A DRAFT CIRCUL
17、ATED FOR COMMENT AND APPROVAL. IT IS THEREFORE SUBJECT TO CHANGE AND MAY NOT BE REFERRED TO AS AN INTERNATIONAL STANDARD UNTIL PUBLISHED AS SUCH. IN ADDITION TO THEIR EVALUATION AS BEING ACCEPTABLE FOR INDUSTRIAL, TECHNOLOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT INTERNATIONAL STANDARDS MAY ON OCCA
18、SION HAVE TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL TO BECOME STANDARDS TO WHICH REFERENCE MAY BE MADE IN NATIONAL REGULATIONS. RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT, WITH THEIR COMMENTS, NOTIFICATION OF ANY RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE AND TO PROVIDE SUPPORTING DOC
19、UMENTATION. DRAFT INTERNATIONAL STANDARD ISO/DIS 9241-920 International Organization for Standardization, 2007 INTERNATIONAL ORGANIZATION FOR STANDARDIZATION ORGANISATION INTERNATIONALE DE NORMALISATION ISO/TC 159/SC 4 Voting begins on: 2007-10-22 Secretariat: BSI Voting terminates on: 2008-03-22 Er
20、gonomics of human-system interaction Part 920: Guidance on tactile and haptic interactions Ergonomie de linteraction homme-systme Partie 920: Lignes directrices relatives aux interactions tactiles et haptiques ICS 13.180 To expedite distribution, this document is circulated as received from the comm
21、ittee secretariat. ISO Central Secretariat work of editing and text composition will be undertaken at publication stage. Pour acclrer la distribution, le prsent document est distribu tel quil est parvenu du secrtariat du comit. Le travail de rdaction et de composition de texte sera effectu au Secrta
22、riat central de lISO au stade de publication. Licensed Copy: London South Bank University, London South Bank University, Thu Dec 20 02:39:36 GMT+00:00 2007, Uncontrolled Copy, (c) BSI ISO/DIS 9241-920 ii ISO 2007 All rights reserved PDF disclaimer This PDF file may contain embedded typefaces. In acc
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29、eserved iii Contents Page 1 Scope1 2 Terms and Definitions.1 3 Applying ISO 9241-9202 3.1 Applying the recommendations.2 3.2 Evaluation of products2 4 Tactile/haptic inputs, outputs, and/or combinations.2 4.1 General guidance on tactile/haptic inputs, outputs, and/or combinations.2 4.1.1 Optimizing
30、performance.2 4.1.2 Providing information on tactile/haptic elements3 4.1.3 Providing contextual information3 4.1.4 Using consistent labels 3 4.1.5 Identifying system state3 4.1.6 Minimizing fatigue.3 4.1.7 Providing alternative input methods.4 4.1.8 Maintaining coherence between modalities.4 4.1.9
31、Combining modalities.4 4.1.10 Using redundant multi-modal feedback4 4.1.11 Presenting realistic experiences .5 4.1.12 Isolation of individual interface elements.5 4.2 Intentional individualisation.5 4.2.1 Enabling users to change modalities5 4.2.2 Enabling force feedback override5 4.2.3 Enabling use
32、rs to individualise tactile parameters .5 4.3 Unintentional user perceptions .6 4.3.1 Limiting acoustic output of tactile/haptic display6 4.3.2 Limiting heat gain of contact surface6 4.3.3 Avoiding sensory adaptation.6 4.3.4 Recovering from sensory adaptation6 4.3.5 Avoiding unintended perceptual il
33、lusions6 4.3.6 Preventing temporal masking6 5 Attributes of Tactile and Haptic Encoding of Information 7 5.1 High level guidance on tactile/haptic encoding of information7 5.1.1 Using familiar tactile/haptic patterns 7 5.1.2 Making tactile/haptic encoding obvious.7 5.1.3 Conformity to user expectati
34、ons.7 5.1.4 Using sensory substitution7 5.1.5 Using appropriate spatial resolution.7 5.1.6 Using tactile apparent location7 5.1.7 Using distal body parts for high spatial resolution.7 5.1.8 Using higher resolution for trained users.8 5.1.9 Using tactile apparent motion8 5.1.10 Preventing spatial mas
35、king8 5.2 Guidance on specific tactile/haptic attributes for encoding information8 5.2.1 Selecting attributes for encoding information .8 5.2.2 Discriminating between attribute values 9 5.2.3 Limiting the number of attribute values9 5.2.4 Combining attributes 9 5.2.5 Limiting complexity.9 5.2.6 Enco
36、ding by object shape9 5.2.7 Encoding information by temporal pattern.10 Licensed Copy: London South Bank University, London South Bank University, Thu Dec 20 02:39:36 GMT+00:00 2007, Uncontrolled Copy, (c) BSI ISO/DIS 9241-920 iv ISO 2007 All rights reserved 5.2.8 Encoding information using vibratio
37、n amplitude 10 5.2.9 Encoding information by vibration frequency. 10 5.2.10 Encoding by location . 10 5.2.11 Encoding by temperature 10 5.2.12 Encoding by thermal conductivity 10 5.2.13 Identifying information values. 11 6 Content-specific Encoding 11 6.1 Encoding and text data 11 6.1.1 Speed of pre
38、sentation of dynamic text 11 6.2 Encoding and using graphical data 11 6.2.1 Displaying tactile/haptic graphics. 11 6.2.2 Using grids on tactile graphs 11 6.2.3 Using landmarks in tactile maps. 12 6.2.4 Providing scales for tactile maps 12 6.3 Encoding and using controls 12 6.3.1 Using tactile/haptic
39、 controls 12 6.3.2 Using size and spacing of controls to avoid accidental activation. 12 6.3.3 Avoiding difficult control actions 12 6.3.4 Using force to avoid accidental activation. 12 6.3.5 Interacting with controls 12 7 Design of Tactile/Haptic Objects and Space 13 7.1 Tactile/haptic display spac
40、es 13 7.1.1 Ease of perceiving multiple tactile/haptic objects 13 7.1.2 Ease of identifying adjacent tactile/haptic objects . 13 7.1.3 Maintaining separation between surfaces of objects. 14 7.1.4 Separating tactile/haptic elements 14 7.1.5 Avoiding empty spaces 14 7.1.6 Avoid volume limits 14 7.1.7
41、Avoid falling out of the tactile/haptic space 14 7.2 Objects. 14 7.2.1 Using appropriate object size 14 7.2.2 Creating discriminable tactile/haptic symbols 14 7.2.3 Creating tactile/haptic symbols from visual symbols. 15 7.2.4 Tactile/haptic object angles. 15 7.2.5 Tactile/haptic object corners. 15
42、8 Interaction 15 8.1 Navigation 15 8.1.1 Providing navigation information . 15 8.1.2 Supporting path planning 15 8.1.3 Providing well designed paths 15 8.1.4 Making landmarks easy to identify and recognise 15 8.1.5 Providing appropriate navigation techniques. 16 8.1.6 Providing navigational aids. 16
43、 8.1.7 Understanding the tactile/haptic space 16 8.1.8 Supporting exploratory strategies (procedures). 16 8.2 Reconfiguration 16 8.2.1 Reconfiguring the tactile/haptic space. 16 8.3 Interaction Techniques 17 8.3.1 Implementing interaction techniques. 17 8.3.2 Avoiding unintended oscillation. 17 Anne
44、x A (informative) Overview of the ISO 9241 series. 18 Annex B (informative) Developers of this standard 24 Licensed Copy: London South Bank University, London South Bank University, Thu Dec 20 02:39:36 GMT+00:00 2007, Uncontrolled Copy, (c) BSI ISO/DIS 9241-920 ISO 2007 All rights reserved v Forewor
45、d ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technica
46、l committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of ele
47、ctrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of technical committees is to prepare International Standards. Draft International Standards adopted by the technical committees are circulated to th
48、e member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for ide
49、ntifying any or all such patent rights. ISO 9241-400 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 4, Ergonomics of human-system interaction. This first edition of ISO 9241-400, together with ISO 9241-410, ISO 9241-4111), ISO 9241-4201) and ISO 9241-4211), partially replaces ISO 9241-4:1998 and ISO 9241-9:2000, technically revised as follows: terms and definitions from ISO 9