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1、BRITISH STANDARD BS EN ISO 10075-3:2004 Ergonomic principles related to mental workload Part 3: Principles and requirements concerning methods for measuring and assessing mental workload The European Standard EN ISO 10075-3:2004 has the status of a British Standard ICS 13.180 ? Licensed Copy: sheffi
2、eldun sheffieldun, na, Sat Nov 18 02:17:02 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS EN ISO 10075-3:2004 This British Standard was published under the authority of the Standards Policy and Strategy Committee on 2 September 2004 BSI 2 September 2004 ISBN 0 580 44389 2 National foreword This Briti
3、sh Standard is the official English language version of EN ISO 10075-3:2004. It is identical with ISO 10075-3:2004. The UK participation in its preparation was entrusted to Technical Committee PH/9, Applied ergonomics, which has the responsibility to: A list of organizations represented on this comm
4、ittee can be obtained on request to its secretary. Cross-references The British Standards which implement international or European publications referred to in this document may be found in the BSI Catalogue under the section entitled “International Standards Correspondence Index”, or by using the “
5、Search” facility of the BSI Electronic Catalogue or of British Standards Online. This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. Compliance with a British Standard does not of itself confer immunity from lega
6、l obligations. aid enquirers to understand the text; present to the responsible international/European committee any enquiries on the interpretation, or proposals for change, and keep the UK interests informed; monitor related international and European developments and promulgate them in the UK. Su
7、mmary of pages This document comprises a front cover, an inside front cover, the EN ISO title page, the EN ISO foreword page, the ISO title page, pages ii to v, a blank page, pages 1 to 15 and a back cover. The BSI copyright notice displayed in this document indicates when the document was last issu
8、ed. Amendments issued since publication Amd. No. DateComments Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:17:02 GMT+00:00 2006, Uncontrolled Copy, (c) BSI EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN ISO 10075-3 August 2004 ICS 13.180 English version Ergonomic principles relate
9、d to mental workload - Part 3: Principles and requirements concerning methods for measuring and assessing mental workload (ISO 10075-3:2004) Principes ergonomiques relatifs la charge de travail mental - Partie 3: Principes et exigences concernant les mthodes de mesurage et dvaluation de la charge de
10、 travail mental (ISO 10075-3:2004) Ergonomische Grundlagen bezglich psychischer Arbeitsbelastung - Teil 3: Grundstze und Anforderungen an Verfahren zur Messung und Erfassung psychischer Arbeitsbelastung (ISO 10075-3:2004) This European Standard was approved by CEN on 16 July 2004. CEN members are bo
11、und to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the
12、Central Secretariat or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the Central Secretariat has the same status
13、 as the official versions. CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia,
14、 Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: rue de Stassart, 36 B-1050 Brussels 2004 CENAll rights of exploitation in any form and by any means reserved worldwide for CEN natio
15、nal Members. Ref. No. EN ISO 10075-3:2004: E Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:17:02 GMT+00:00 2006, Uncontrolled Copy, (c) BSI I NESO 01-570:3002( 4E) 2 Foreword This document (EN ISO 10075-3:2004) has been prepared by Technical Committee ISO/TC 159 “Ergonomics“ in collabora
16、tion with Technical Committee CEN/TC 122 “Ergonomics“, the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by February 2005, and conflicting national standards sh
17、all be withdrawn at the latest by February 2005. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gre
18、ece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. Endorsement notice The text of ISO 10075-3:2004 has been approved by CEN as EN ISO 10075-3:2004 without any modificat
19、ions. EN ISO 100753:2004 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:17:02 GMT+00:00 2006, Uncontrolled Copy, (c) BSI Reference number ISO 10075-3:2004(E) OSI 4002 INTERNATIONAL STANDARD ISO 10075-3 First edition 2004-08-15 Ergonomic principles related to mental workload Part 3: Princi
20、ples and requirements concerning methods for measuring and assessing mental workload Principes ergonomiques relatifs la charge de travail mental Partie 3: Principes et exigences concernant les mthodes de mesurage et dvaluation de la charge de travail mental EN ISO 100753:2004 Licensed Copy: sheffiel
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24、rp aem leratit gno it is f,dnuo plsaee inform ttneC ehlar Secrteiraat ta the serddaig sleb nevwo. ISO 4002 All irthgs erse.devr lnUeto sswrehise specified, on trap fo this lbupictaion maeb y cudorperro de tuilizi den yna form ro na ybm ynae,s lecetrinoc ro mecinahcal, inclidung tohpcoiypodna gn micr
25、foilm, wittuoh repmissii non writign from ietI rehSa Ot tsserdda eh ebolw or ISOs memreb i ydobn the cnuotrfo y ttseuqer ehe.r ISO cirypothg fofice saCe tsopale 65 eneG 1121-HC 02 av leT. 4 + 10 947 22 1 11 xaF0 947 22 14 + 9 74 E-mail coirypthgiso.o gr We bwww.is.o gro Pulbisdehi n Switlrez dna ii
26、ISO 4002 Allr ithgsr esedevr EN ISO 100753:2004 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:17:02 GMT+00:00 2006, Uncontrolled Copy, (c) BSI IS-57001 O3:(4002E) I SO 4002 All irthgs ersedevr iii Contents Page Forewordiv Introduction v 1 Scope1 2 Normative references .1 3 Terms and defi
27、nitions.2 4 Measurement and assessment of mental workload3 4.1 General principles.3 4.2 Procedural requirements5 4.3 Quantitative requirements for measuring instruments.8 4.4 Documentation requirements10 Annex A (informative) Additional information concerning generalizability.13 Annex B (informative
28、) Checklist for choosing an instrument14 Bibliography .15 EN ISO 100753:2004 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:17:02 GMT+00:00 2006, Uncontrolled Copy, (c) BSI IS-57001 O3:(4002E) iv I SO 4002 All irthgs ersedevr Foreword ISO (the International Organization for Standardizatio
29、n) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be rep
30、resented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. International Standards a
31、re drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of technical committees is to prepare International Standards. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an Internatio
32、nal Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. ISO 10075-3 was
33、prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 1, Ergonomic guiding principles. ISO 10075 consists of the following parts, under the general title Ergonomic principles related to mental workload: Part 1: General terms and definitions Part 2: Design principles Part 3: Princip
34、les and requirements concerning methods for measuring and assessing mental workload A Technical Report will accompany these parts to explain to non-experts the basic concepts and how to use these parts. EN ISO 100753:2004 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:17:02 GMT+00:00 2006
35、, Uncontrolled Copy, (c) BSI IS-57001 O3:(4002E) I SO 4002 All irthgs ersedevr v Introduction This part of ISO 10075 specifies technical information relevant in the context of constructing, evaluating and choosing measurement instruments for assessing mental workload as defined and treated in ISO 10
36、075 and ISO 10075-2. Familiarity with the concepts discussed in these two documents is required to understand the provisions of this part of ISO 10075. Since mental workload is a part of the total workload, users of this part of ISO 10075 should also be familiar with the concepts and provisions pres
37、ented in ISO 6385. This part of ISO 10075 aims at providing information for the development of measurement instruments, about which specifications will be required to evaluate a given procedure with regard to its usability as a measuring instrument for assessing mental workload. This part of ISO 100
38、75 addresses requirements for instruments measuring different aspects of mental workload, but it does not specify which instruments should be used, e.g. psychological scaling or psychophysiological methods. The choice of which instruments to use can be facilitated by the provision of appropriate inf
39、ormation. EN ISO 100753:2004 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:17:02 GMT+00:00 2006, Uncontrolled Copy, (c) BSI blank EN ISO 100753:2004 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:17:02 GMT+00:00 2006, Uncontrolled Copy, (c) BSI INTENRATIONAL TSANDADR IS-57001
40、O3:(4002E) I SO 4002 All irthgs ersedevr 1 Ergonomic principles related to mental workload Part 3: Principles and requirements concerning methods for measuring and assessing mental workload 1 Scope This part of ISO 10075 establishes principles and requirements for the measurement and assessment of m
41、ental workload and specifies the requirements for measurement instruments. This part of ISO 10075 provides information for choosing appropriate methods and provides information on aspects of assessing and measuring mental workload to improve communication among the parties involved. This part of ISO
42、 10075 is intended for use mainly by ergonomic experts, for example, psychologists, occupational health specialists, and/or physiologists, with appropriate training in the theoretical background and usage of such methods, as well as in the interpretation of the results. They will find the informatio
43、n needed when developing or evaluating methods of mental-workload assessment. Non-experts, e.g. employers, employees and their representatives, system managers and designers, and public authorities can find useful information for their orientation in the field of assessment and measurement of mental
44、 workload, e.g. what kinds of methods are available, which criteria are relevant in the evaluation of measurement instruments and what kind of information they should require and observe in deciding which instrument will be suitable for their purpose and which can be used. NOTE A Technical Report on
45、 the terminology and use of this part of ISO 10075 will be available for further information for non-experts. This part of ISO 10075 provides information on which to base a well-considered choice for an appropriate method in different situations. There are a large number of different methods availab
46、le which are suitable for different purposes, situations and different levels of precision. There is a need for effective and efficient methods of measurement. The information provided in this part of ISO 10075 will allow users to evaluate the type of measurement approach most suitable for their spe
47、cific purposes. Conformance with the provisions of this part of ISO 10075 has to be provided by the documentation requirements. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For
48、undated references, the latest edition of the referenced document (including any amendments) applies. ISO 6385:2004, Ergonomic principles in the design of work systems EN ISO 100753:2004 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:17:02 GMT+00:00 2006, Uncontrolled Copy, (c) BSI IS-570
49、01 O3:(4002E) 2 I SO 4002 All irthgs ersedevr ISO 10075:19911), Ergonomic principles related to mental workload General terms and definitions ISO 10075-2:1996, Ergonomic principles related to mental workload Part 2: Design principles 3 Terms and definitions For the purposes of this document, the terms and definitions given in ISO 6385:2004, ISO 10075:1991 and ISO 10075-2:1996 and the following apply. 3.1 objectivity degree to which