《BS-EN-ISO-9241-9-2000.pdf》由会员分享，可在线阅读，更多相关《BS-EN-ISO-9241-9-2000.pdf（60页珍藏版）》请在三一文库上搜索。
1、BRITISH STANDARD BS EN ISO 9241-9:2000 Incorporating Corrigendum No. 1 Ergonomic requirements for office work with visual display terminals (VDTs) Part 9: Requirements for non-keyboard input devices The European Standard EN ISO 9241-9:2000 has the status of a British Standard ICS 13.180; 35.180 NO C
2、OPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAW Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS EN ISO 9241-9:2000 This British Standard, having been prepared under the direction of the Health and Environment Sector Com
3、mittee, was published under the authority of the Standards Committee on 15 August 2000 BSI 16 January 2002 ISBN 0 580 34318 9 National foreword This British Standard is the official English language version of EN ISO 9241-9:2000. It is identical with ISO 9241-9:2000. The UK participation in its prep
4、aration was entrusted by Technical Committee PH/9, Applied ergonomics, to Subcommittee PH/9/6, User system interfaces, which has the responsibility to: A list of organizations represented on this subcommittee can be obtained on request to its secretary. Cross-references The British Standards which i
5、mplement international or European publications referred to in this document may be found in the BSI Standards Catalogue under the section entitled “International Standards Correspondence Index”, or by using the “Find” facility of the BSI Standards Electronic Catalogue. A British Standard does not p
6、urport to include all the necessary provisions of a contract. Users of British Standards are responsible for their correct application. Compliance with a British Standard does not of itself confer immunity from legal obligations. aid enquirers to understand the text; present to the responsible inter
7、national/European committee any enquiries on the interpretation, or proposals for change, and keep the UK interests informed; monitor related international and European developments and promulgate them in the UK. Summary of pages This document comprises a front cover, an inside front cover, the EN I
8、SO title page, the EN ISO foreword page, the ISO title page, pages ii to vi, pages 1 to 47, the annex ZA page, an inside back cover and a back cover. The BSI copyright date displayed in this document indicates when the document was last issued. Amendments issued since publication Amd. No. DateCommen
9、ts 13651 Incorp. Corr. No. 1 16 January 2002 Incorporating annex ZA Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI CORRECTED 2001-12-
10、05 Foreword The text of the International Standard ISO 9241-9:2000 has been prepared by Technical Committee ISO/TC 159 “Ergonomics” in collaboration with CMC. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the
11、 latest by August 2000, and conflicting national standards shall be withdrawn at the latest by August 2000. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Czech Republ
12、ic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom. Endorsement notice The text of the International Standard ISO 9241-9:2000 was approved by CEN as a European Standard without any modif
13、ication. NOTE: Normative references to International Standards are listed in annex ZA (normative). EN ISO 92419:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI Reference number ISO 9241-9:2000(E) INTERNATIONAL STANDARD ISO 9241-9 First
14、edition 2000-02-15 Ergonomic requirements for office work with visual display terminals (VDTs) Part 9: Requirements for non-keyboard input devices Exigences ergonomiques pour travail de bureau avec terminaux crans de visualisation (TEV) Partie 9: Exigences relatives aux dispositifs dentre autres que
15、 les claviers EN ISO 9241-9:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ii? EN ISO 9241-9:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ?iii Contents?Page 1?Scope 1 2
16、?Normative references1 3?Terms and definitions .2 3.1?Actions2 3.2?Feedback 3 3.3?Hardware.3 3.4?Measures 7 3.5?Posture8 3.6?Usability indicators11 4?Guiding principles .11 4.1?General11 4.2?Operability11 4.3?Controllability.12 4.4?Biomechanical load.13 5?Performance criterion .13 6?Design requireme
17、nts and recommendations .13 6.1?General requirements and recommendations13 6.2?Specific input device requirements and recommendations .16 7?Measurement conditions and conventions.21 7.1?General21 7.2?Types of measurements21 7.3?Required measurements.22 7.4?Legibility legends and symbols identificati
18、on of graphic symbols.22 8?Conformance24 Annex A (informative) Input device selection, usability testing and analysis25 Annex B (informative) Testing of efficiency and effectiveness28 Annex C (informative) Assessment of comfort37 Annex D (informative) Additional evaluation methods41 Bibliography42 E
19、N ISO 9241-9:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI iv? Foreword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing Interna
20、tional Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with
21、ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 3. Draft International Standar
22、ds adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this part of ISO 9241 may be the
23、subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. International Standard ISO 9241-9 was prepared by Technical Committee ISO/TC 159,Ergonomics, Subcommittee SC 4,Ergonomics of human-system interaction. ISO 9241 consists of the following parts,
24、under the general titleErgonomic requirements for office work with visual display terminals (VDTs): ?Part 1: General introduction ?Part 2: Guidance on task requirements ?Part 3: Visual display requirements ?Part 4: Keyboard requirements ?Part 5: Workstation layout and postural requirements ?Part 6:
25、Guidance on the work environment ?Part 7: Requirements for display with reflections ?Part 8: Requirements for displayed colours ?Part 9: Requirements for non-keyboard input devices ?Part 10: Dialogue principles ?Part 11: Guidance on usability ?Part 12: Presentation of information ?Part 13: User guid
26、ance ?Part 14: Menu dialogues ?Part 15: Command dialogues EN ISO 9241-9:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ?v ?Part 16: Direct manipulation dialogues ?Part 17: Form filling dialogues Annexes A, B, C and D of this part of IS
27、O 9241 are for information only. EN ISO 9241-9:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI vi? Introduction Non-keyboard input devices are commonly used by operators to perform tasks with interactive office computer systems. Input d
28、evice design can have a significant impact on efficiency, effectiveness and satisfaction. The requirements and recommendations are based on ergonomic principles. The design requirements and recommendations are intended to address the fifth to ninety-fifth percentile of the population. However, when
29、possible, non-keyboard input devices should be designed to accommodate the anthropometric characteristics of the intended user population. Annexes A to D are included to provide information on potential methods of testing input devices and to encourage institutions or individuals to conduct research
30、 on these methods such that further validation can be supplied. EN ISO 9241-9:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ?1 Ergonomic requirements for office work with visual display terminals (VDTs) Part 9: Requirements for non-ke
31、yboard input devices 1?Scope This part of ISO 9241 provides requirements and recommendations for the design of non-keyboard input devices. It only includes devices for which there exists sufficient published ergonomic information. This part of ISO 9241 applies to several types of non-keyboard input
32、devices designed for stationary use. It provides guidance based on ergonomic factors for the following input devices: mice, pucks, joysticks, trackballs, tablets and overlays, touch-sensitive screens, styli, and light pens. It gives guidance on the design of these devices used for typical office tas
33、ks so that the limitations and capabilities of users are considered. This part of ISO 9241 specifies methods for determining conformance through observation, performance, and by measuring the physical attributes of the various devices. 2?Normative references The following normative documents contain
34、 provisions which, through reference in this text, constitute provisions of this part of ISO 9241. For dated references, subsequent amendments to, or revisions of, any of these publications do not apply. However, parties to agreements based on this part of ISO 9241 are encouraged to investigate the
35、possibility of applying the most recent editions of the normative documents indicated below. For undated references, the latest edition of the normative document referred to applies. Members of ISO and IEC maintain registers of currently valid International Standards. ISO 9241-3,Ergonomic requiremen
36、ts for office work with visual display terminals (VDTs) Part 3: Visual display requirements. ISO 9241-3:1992, Amendment 1:1), Annex C (normative):Visual performance and comfort test. ISO 9241-5,Ergonomic requirements for office work with visual display terminals (VDTs) Part 5: Workstation layout and
37、 postural requirements. ISO 9241-7,Ergonomic requirements for office work with visual display terminals (VDTs) Part 7: Requirements for display with reflections. ISO 9241-8,Ergonomic requirements for office work with visual display terminals (VDTs) Part 8: Requirements for displayed colours. ISO 134
38、06-2,Ergonomic requirements for work with visual displays based on flat panels Part 2: Requirements for flat panel displays. 1)To be published. EN ISO 9241-9:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI 2? 3?Terms and definitions For
39、 the purposes of this part of ISO 9241, the following terms and definitions apply. The illustrations of the devices used in this clause do not necessarily represent the design requirements and recommendations of this part of ISO 9241. 3.1? Actions 3.1.1 click depression and release of a button or ac
40、tuation point on an input device 3.1.2 drag moving one or more objects on a display by translating it along a path determined by a pointer 3.1.3 free-hand input input where the input device controls the movement of the cursor without any constraints following the manual input of the user 3.1.4 point
41、ing operation with a graphic user interface in which an input device is used to move a small display image (such as a pointer) to a specific location on the display 3.1.4.1 direct pointing hitting a target unaided by system feedback EXAMPLE?By direct pointing with a finger or stylus. 3.1.4.2 indirec
42、t pointing using system visual feedback to hit a target EXAMPLE?When the system is controlling a screen pointer in response to a mouse movement. 3.1.5 selecting choosing one or more items on a display 3.1.6Touch strategies 3.1.6.1 first-contact touch strategy actuation of display area upon touching
43、the display surface 3.1.6.2 last-contact touch strategy actuation of display area upon withdrawing touch from the display surface 3.1.7 tracing following the outline of an image by moving the cursor or input device over the lines or shape of an image 3.1.8 tracking moving a pointer or predefined sym
44、bol across the surface of a display screen in order to follow a target EN ISO 9241-9:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ?3 3.2? Feedback 3.2.1 feedback indicators (such as tactile, auditory or visual) sensed by a user of an
45、 action (such as movement or actuation of an input device) NOTE?Display feedback refers to a change on the display resulting from an input device movement or activation. 3.2.1.1 kinesthetic feedback action perceived by the mechano-receptors in joints, muscles, and tendons resulting in awareness of p
46、osition, movement, weight, and resistance of the limbs or other body parts 3.2.1.2 tactile feedback indication of the results of a user action transmitted through the sense of touch 3.3? Hardware 3.3.1 button mechanical object integrated into an input device, which responds to force when depressed,
47、and provides input to the computer 3.3.2 goniometer instrument which measures the angle of the joints 3.3.3 input device user-controlled device that transmits information to a system 3.3.4 joystick lever mounted on a fixed base (see Figure 1) used to control the movement of objects displayed on a sc
48、reen and which controls the relationship between the force or movement applied to the lever and the movement of a pointer Figure 1 Side view of example of a joystick 3.3.4.1 displacement joystick joystick with a lever that tilts in the direction of applied force from a home position moving the displ
49、ay pointer in proportion to the displacement distance EN ISO 9241-9:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:10:17 GMT+00:00 2006, Uncontrolled Copy, (c) BSI 4? 3.3.5 light-pen light-sensitive input device that, when pointed onto a specific location on a display, identifies its position to the system (see Figure 2) Figure 2 Example of a light-pen against a display 3.3.6 mouse computer input device having one or more buttons and capable of two-dimensional rolling motion which can drive a cursor on the display and performs a variety of sel