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1、BRITISH STANDARD BS EN ISO 11064-2:2001 Ergonomic design of control centres Part 2: Principles for the arrangement of control suites The European Standard EN ISO 11064-2:2000 has the status of a British Standard ICS 13.180 NO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAW Licens
2、ed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:09:09 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS EN ISO 11064-2:2001 This British Standard, having been prepared under the direction of the Health and Environment Sector Policy and Strategy Committee, was published under the authority of the Sta
3、ndards Policy and Strategy Committee on 5 November 2001 BSI 5 November 2001 ISBN 0 580 38640 6 National foreword This British Standard is the official English language version of EN ISO 11064-2:2000. It is identical with ISO 11064-2:2000. The UK participation in its preparation was entrusted by Tech
4、nical Committee PH/9, Applied Ergonomics, to Subcommittee PH/9/6, User System Interfaces, which has the responsibility to: A list of organizations represented on this subcommittee can be obtained on request to its secretary. Cross-references The British Standards which implement international or Eur
5、opean publications referred to in this document may be found in the BSI Standards Catalogue under the section entitled “International Standards Correspondence Index”, or by using the “Find” facility of the BSI Standards Electronic Catalogue. A British Standard does not purport to include all the nec
6、essary provisions of a contract. Users of British Standards are responsible for their correct application. Compliance with a British Standard does not of itself confer immunity from legal obligations. aid enquirers to understand the text; present to the responsible international/European committee a
7、ny enquiries on the interpretation, or proposals for change, and keep the UK interests informed; monitor related international and European developments and promulgate them in the UK. Summary of pages This document comprises a front cover, an inside front cover, the EN ISO title page, an EN ISO fore
8、word page, an ISO title page, pages ii to v, a blank page, pages 1 to 14, the annex ZA page, and a back cover. The BSI copyright date displayed in this document indicates when the document was last issued. Amendments issued since publication Amd. No. DateComments Licensed Copy: sheffieldun sheffield
9、un, na, Sat Nov 18 02:09:09 GMT+00:00 2006, Uncontrolled Copy, (c) BSI EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN ISO 11064-2 December 2000 ICS 13.180; 25.040.10 English version Ergonomic design of control centres - Part 2: Principles for the arrangement of control suites (ISO 11064-2:2000
10、) Conception ergonomique des centres de commande - Partie 2: Principes pour lamnagement de la salle de commande et de ses annexes (ISO 11064-2:2000) Ergonomische Gestaltung von Leitzentralen - Teil 2: Grundstze fr die Anordnung von Warten mit Nebenrumen (ISO 11064-2:2000) This European Standard was
11、approved by CEN on 15 December 2000. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such na
12、tional standards may be obtained on application to the Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and no
13、tified to the Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland a
14、nd United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: rue de Stassart, 36 B-1050 Brussels 2000 CENAll rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN ISO
15、11064-2:2000 E Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:09:09 GMT+00:00 2006, Uncontrolled Copy, (c) BSI Corrected 2001-04-04 Foreword The text of the International Standard ISO 11064-2:2000 has been prepared by Technical Committee ISO/TC 159 “Ergonomics“ in collaboration with Techn
16、ical Committee CEN/TC 122 “Ergonomics“, the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by June 2001, and conflicting national standards shall be withdrawn at
17、 the latest by June 2001. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg
18、, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom. Endorsement notice The text of the International Standard ISO 11064-2:2000 was approved by CEN as a European Standard without any modification. NOTE: Normative references to International Standards are listed in anne
19、x ZA (normative). EN ISO 110642:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:09:09 GMT+00:00 2006, Uncontrolled Copy, (c) BSI Reference number ISO 11064-2:2000(E) INTERNATIONAL STANDARD ISO 11064-2 First edition 2000-12-15 Ergonomic design of control centres Part 2: Principles for
20、the arrangement of control suites Conception ergonomique des centres de commande Partie 2: Principes pour lamnagement de la salle de commande et de ses annexes EN ISO 110642:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:09:09 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ii EN ISO 1106
21、42:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:09:09 GMT+00:00 2006, Uncontrolled Copy, (c) BSI iii ContentsPage Foreword.iv Introduction.v 1Scope 1 2Normative references1 3Terms and definitions .1 4Design procedure for arrangement of control suites 2 5Ergonomic aspects to be cons
22、idered6 6Verification and validation of layout of the control suite 10 Annex A (informative) Some detailed considerations for specific rooms and areas.11 Bibliography14 EN ISO 110642:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:09:09 GMT+00:00 2006, Uncontrolled Copy, (c) BSI iv Fo
23、reword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a tec
24、hnical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters o
25、f electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 3. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard req
26、uires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this part of ISO 11064 may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. InternationalStandardIS
27、O 11064-2waspreparedbyTechnicalCommitteeISO/TC 159,Ergonomics, Subcommittee SC 4, Ergonomics of human-system interaction. ISO 11064 consists of the following parts, under the general title Ergonomic design of control centres: Part 1: Principles for the design of control centres Part 2: Principles fo
28、r the arrangement of control suites Part 3: Control room layout Part 4: Layout and dimensions of workstations Part 5: Displays and controls Part 6: Environmental requirements for control rooms Part 7: Principles for the evaluation of control centres Part 8: Ergonomic requirements for specific applic
29、ations Annex A of this part of ISO 11064 is for information only. EN ISO 110642:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:09:09 GMT+00:00 2006, Uncontrolled Copy, (c) BSI v Introduction This part of ISO 11064 considers ergonomic principles, recommendations and guidelines for the
30、 layout of control suites. ISO 11064 covers all types of control centres, including those for the processing industry, for transport and for the control and communication systems of emergency services. Though ISO 11064 is primarily intended for non-mobile control centres, many of the principles are
31、relevant to mobile centres such as those found on ships, locomotives and aircraft. User requirements are a central theme of this part of ISO 11064 and the processes described are designed to take the needs of users into account at all stages. The overall strategy for dealing with user requirements i
32、s specified in ISO 11064-1. This part of ISO 11064 provides guidance on the design and planning of the control suite in relation to its supporting areas. Requirements for the layout of the control room are specified in ISO 11064-3. Requirements for the design of workstations, displays and controls,
33、human-computer interaction and physical working environment are specified in ISO 11064-4 to ISO 11064-6. Evaluation principles are dealt with in ISO 11064-7. ISO 11064-1 to ISO 11064-7 cover general principles of ergonomic design appropriate to a range of control sectors. The specific requirements a
34、ppropriate to particular sectors or applications are specified in ISO 11064-8. The requirements specified in ISO 11064-8 are to be read in conjunction with ISO 11064-1 to ISO 11064-7. The main beneficiaries of this part of ISO 11064 are the operators and other users in the control suite. It is the n
35、eeds of these users that provide the ergonomic requirements used by the International Standard developers. Although it is unlikely that the end-user will read ISO 11064, or even know of its existence, its application should provide the user with interfaces that are more usable, a working environment
36、 that is more consistent with operational demands and result in a solution which will minimize error and enhance productivity. EN ISO 110642:2000 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:09:09 GMT+00:00 2006, Uncontrolled Copy, (c) BSI EN ISO 110642:2000 Licensed Copy: sheffieldun s
37、heffieldun, na, Sat Nov 18 02:09:09 GMT+00:00 2006, Uncontrolled Copy, (c) BSI INTENRATIONAL TSANDADRISO -460112:(0002E) ISO 0002 All rights rsedevre1 Ergonomic design of control centres Part 2: Principles for the arrangement of control suites 1Scope This part of ISO 11064 covers ergonomic design pr
38、inciples for control centres and, more specifically, the various arrangements of rooms and spaces in a control suite. The principles are based on an analysis of functions and tasks that have to be supported by the control room and functionally-related rooms. They include identifying functional areas
39、, estimating the space provisions for each functional area, determining operational links between functional areas and developing preliminary layouts for the control suite to facilitate the transition between all the activities conducted in the control suite. 2Normative references The following norm
40、ative documents contain provisions which, through reference in this text, constitute provisions of ISO 11064-2. For dated references, subsequent amendments to, or revisions of, any of these publications do not apply. However, parties to agreements based on this part of ISO 11064 are encouraged to in
41、vestigate the possibility of applying the most recent editions of the normative documents indicated below. For undated references, the latest edition of the normative document referred to applies. Members of ISO and IEC maintain registers of currently valid International Standards. ISO 6385, Ergonom
42、ic principles in the design of work systems. ISO 11064-1, Ergonomic design of control centres Part 1: Principles for the design of control centres. ISO 11064-3, Ergonomic design of control centres Part 3: Control room layout. EN 614-1, Safety of Machinery Ergonomic design principles Part 1: Terminol
43、ogy and general principles. 3Terms and definitions For the purposes of this part of ISO 11064, the terms and definitions given in ISO 11064-1 and the following apply. 3.1 task allocation distribution of work tasks or work task elements between operators and systems 3.2 task zone combination of a wor
44、k task with associated space and location requirements 3.3 work environment physical, chemical, biological, organizational, social and cultural factors surrounding a person in his or her work space EN 614-1 EN ISO 110642:2000 1 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:09:09 GMT+00:0
45、0 2006, Uncontrolled Copy, (c) BSI ISO -460112:(0002E) 2 ISO 0002 All rights rsedevre 3.4 work space volume allocated to one or more persons in the work system to complete a work task ISO 6385 3.5 workstation combination of work equipment for a particular person in a work space NOTEIt is possible th
46、at several persons share a particular workstation, or that several persons alternate between several workstations within any period of time (that is, on an hourly, daily or weekly basis). 3.6 work system one or more persons and work equipment acting together to perform the system task, in the work s
47、pace, in the work environment, under conditions imposed by the work tasks EN 614-1 3.7 work task task activity required to achieve an intended outcome of the work system 4Design procedure for arrangement of control suites 4.1General approach A general approach to the design of work systems shall be
48、in accordance with ISO 6385 and EN 614-1. The multipart standard ISO 11064 discusses the application of the general approach to the design, redesign or refurbishment of control centres. The objectives of the aforementioned standards are to design the work system in consistency with human capabilitie
49、s, limitations and needs. Consequently, an analysis of the existing or a comparable situation is required. Clause 4 explains how to apply the general approach to the analysis when designing control centres. In particular, it concerns the activities needed to enable the architectural planning (for example space planning) of the general layout of a control suite. Detailed engineering design of the control room suite, operator workstations and the human-computer interfaces are covered in subsequent parts of ISO 11064. The developme