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1、Enterprise 2.0 - Ready for primetime?,Atle Skjekkeland Vice President AIIM,1,Great Moments in Statistics Reasoning!,The Japanese eat very little fat and suffer fewer heart attacks than the British or the Americans. On the other hand, the French eat a lot of fat and also suffer fewer heart attacks th
2、an the British or the Americans. The Japanese drink very little red wine and suffer fewer heart attacks than the British or the Americans. The Italians drink excessive amounts of red wine and also suffer fewer heart attacks than the British or the Americans. Conclusion: Eat and drink whatever you li
3、ke. Its speaking English that kills you.,Objectives,Defining Enterprise 2.0 Technology Compliments and Alternatives Why Enterprise2.0 Now? The State of the Market Generational and Cultural Impacts,4,www.aiim.org/enterprise20,441 respondents, 80+ pages, 70+ charts/figures Released Q1 2008,5,Defining
4、Enterprise 2.0, AIIM | All rights reserved, AIIM | All rights reserved,Technology that enables people to collaborate and/or form online communities The application of Web 2.0 to the enterprise A new set of technologies, models and methods used to develop and deliver business software The next genera
5、tion of knowledge management The ability to snap together software services to enable business agility The next generation of collaboration The democratization of information and content-centric systems The use of emergent social software platforms within companies, or between companies and their pa
6、rtners or customers A user-centric approach to working with enterprise-focused content systems The next generation of enterprise content management (ECM) Exposing the collective wisdom of a networked workforce, partner and customer base Leveraging metatags to tap into collective wisdom,6,Defining En
7、terprise 2.0,7, AIIM | All rights reserved,Technology that enables people to collaborate and/or form online communities The application of Web 2.0 to the enterprise A new set of technologies, models and methods used to develop and deliver business software The next generation of knowledge management
8、 The ability to snap together software services to enable business agility The next generation of collaboration The democratization of information and content-centric systems The use of emergent social software platforms within companies, or between companies and their partners or customers A user-c
9、entric approach to working with enterprise-focused content systems The next generation of enterprise content management (ECM) Exposing the collective wisdom of a networked workforce, partner and customer base Leveraging metatags to tap into collective wisdom,Re-Defining Enterprise 2.0,“A system of w
10、eb-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise”, AIIM | All rights reserved,8,9, AIIM | All rights reserved,Defining Enterprise 2.0 Frameworks,Basic fundamental structures that provide a way of
11、viewing the structure of Enterprise 2.0 What Am I Getting Into? Foundational to System Design/Decisions Functional Requirements/Functions in Context SLATES FLATNESSES,SLATES,10, AIIM | All rights reserved,Graphic Source: Dion Hinchliffe, ZDNet http:/ AIIM | All rights reserved,Graphic Source: Dion H
12、inchliffe, ZDNet http:/ Focus,12, AIIM | All rights reserved,Graphic Source: Dion Hinchliffe, ZDNet http:/ Enterprise 2.0 Technology Compliments and Alternatives Why Enterprise2.0 Now? The State of the Market Generational and Cultural Impacts,13,Overview of 1.0 Technologies & FLATNESSES,14, AIIM | A
13、ll rights reserved,Overview of 1.5 Technologies & FLATNESSES,15, AIIM | All rights reserved,Overview of 2.0 Technologies & FLATNESSES,16, AIIM | All rights reserved,17, AIIM | All rights reserved,The Integrated Value,Why do I need non-Enterprise 2.0 Technologies? Consider that the creation of Wikis
14、has caused a resurgence in chat rooms and e-mail based alerts,Positioning Technology Alternatives To Business Needs,18, AIIM | All rights reserved,19,What Technologies Fall into Your Definition of an Enterprise 2.0 Platform?, AIIM | All rights reserved,Objectives,Defining Enterprise 2.0 Technology C
15、ompliments and Alternatives Why Enterprise 2.0 Now? The State of the Market Generational and Cultural Impacts,20,21, AIIM | All rights reserved,How Critical is Enterprise 2.0 to Your Organizations Overall Business Goals/Success?,Business Drivers for Enterprise 2.0,22, AIIM | All rights reserved,23,
16、AIIM | All rights reserved,Global Competitive Pressures,“The World is Flat“ 2005, Tom Friedman Competition is 24/7/365 Global/Distributed Workforce “Im By Myself“ The Evolving Enterprise 2.0 Working Models More in the Following Section Lower Costs,24, AIIM | All rights reserved,Capture and Reuse of
17、Knowledge and Information,“Leveraging collective wisdom and experience to accelerate innovation and responsiveness” C. Frappaolo, “Exec Express Knowledge Management,” 2006,25, AIIM | All rights reserved,Innovation as a Business Asset,Leadership and Innovation - McKinsey Report 2008 Senior management
18、 should actively support behavior that promotes innovation. Collaboration - worker models Network analysis can identify where the capacity for innovation already exists within an organization and help it build more innovative networks. Social Network Analysis Executives should seed innovative thinki
19、ng by focusing on selected managers and projects. Wikis and Blogs,26, AIIM | All rights reserved,Collective Intelligence,Popularized in “Wisdom of Crowds” - 2004, James Surowiecki Insight or discovery that emerges from the collaboration of many individuals Disruption Detection Clayton Christensen (“
20、The Innovators Dilemma,” “The Innovators Solution”) Prediction Markets A and User Generated Content/Actions Emergence - Ongoing, heuristic proactive collaboration,27, AIIM | All rights reserved,Lowering the Barriers to Integration and Development,Lean Thinking Agile Development Systemics Sustainable
21、 Development,28,What are YOU Trying to Accomplish with Enterprise 2.0?, AIIM | All rights reserved,29, AIIM | All rights reserved,How Well Suited is Enterprise 2.0 for the Following Groups/People?,30,How Likely is Your Organization to Utilize Enterprise 2.0 for the Following Business Practices?, AII
22、M | All rights reserved,Objectives,Defining Enterprise 2.0 Technology Compliments and Alternatives Why Enterprise 2.0 Now? The State of the Market Generational and Cultural Impacts,31,Where Do You Feel Your Organizations Adoption is with Regards to the Following Technologies?,32, AIIM | All rights r
23、eserved,33, AIIM | All rights reserved,What is Your Level of Involvement with the Following Technologies?,34, AIIM | All rights reserved,Which Groups are the Drivers of Enterprise 2.0 in Your Organization?,35, AIIM | All rights reserved,Where is Enterprise 2.0 Predominately Used in Your Organization
24、?,36, AIIM | All rights reserved,In Your Organization, Which Departments are Primary Users of Enterprise 2.0 Functionality?,37, AIIM | All rights reserved,Do the Enterprise 2.0 Applications (e.g. Wiki, Blogs) in Your Organization Each Have a Champion or Leader?,37,38, AIIM | All rights reserved,Do Y
25、ou Feel it is Necessary to Have a Champion for Enterprise 2.0 Projects?,39, AIIM | All rights reserved,Which of the Following are Subject to a Corporate Records Management Plan?, AIIM | All rights reserved,What Do You See as the Current Shortcomings of Enterprise 2.0?,Objectives,Defining Enterprise
26、2.0 Technology Compliments and Alternatives Why Enterprise 2.0 Now? The State of the Market Generational and Cultural Impacts,41,42, AIIM | All rights reserved,Source: http:/ Critical is Enterprise 2.0 to Your Organizations Overall Business Goals/Success?,44,SPLIT, AIIM | All rights reserved,What ar
27、e YOU Trying to Accomplish with Enterprise 2.0?, AIIM | All rights reserved,What Do You See as the Current Shortcomings of Enterprise 2.0?,46, AIIM | All rights reserved,Millennials vs Boomers,Some differences exist No evidence of dramatic or polar differences that warrant special handling Strategic
28、 leverage vs. personalized approaches,Source: http:/ AIIM | All rights reserved,Worker Models for Enterprise 2.0,The 7 Business Models That Have Emerged from Enterprise 2.0 - Wikinomics, Don Tapscott Peer Pioneers Ideagoras Prosumers New Alexandrians Platforms for Participation Global Plant Floor Wi
29、ki Workplace,Worker Models for Enterprise 2.0,48, AIIM | All rights reserved,Worker Models for Enterprise 2.0,49, AIIM | All rights reserved,1.0,1.5,2.0,50, AIIM | All rights reserved,Worker Models for Enterprise 2.0,Extended Me/Enterprise 2.0 Culture Component Transparency Participative/Engaged Alw
30、ays On/In Mass Customization Agility Competency-Driven Outsourcing Embedded/Strategic Collective Intelligence Technology Component Strategic deliberate internal deployment of emergent and social software Integration and Modular Programming,Technology Usage Matrix,51, AIIM | All rights reserved,Conte
31、nt Usage Matrix,Contracts Wiki,Contracts Mashup,Mktg,Sales,Legal,Cust. Supp.,Social Tags,R&D,CU,CU,CU,CU,CU,CU,CU,CU,U,CU,CU,CU,U,U,CU,Mktg Blog,U, AIIM | All rights reserved,Application Impact Matrix,Rank potential pilots based on impact on functional groups,53, AIIM | All rights reserved,AIIM E2.0
32、 Certificate Program,E2.0 Strategy,E2.0 as a Practice,E2.0 as a Project,E2.0 Master,54, AIIM | All rights reserved,Enterprise 2.0 Practitioner Track,55, AIIM | All rights reserved,Enterprise 2.0 Specialist Track,56,Assessing Business Need,Positioning Technology Alternatives,Implementing Enterprise 2.0,Making the Case for Enterprise 2.0,Enterprise 2.0 Governance,Assessing Organizational Readiness,Users and User Involvement,Integrating Enterprise 2.0,Standards,Rollout,Thank You! Atle Skjekkeland Vice President AIIM Email: askjekkelandaiim.org,