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1、SAMSUNG SAUDI ARABIA INSTRUCTION MANUAL SEM-0911E-KSA Team Instruction Construction Team Operation Instruction REV. : 0 DATE : 2009.07.xx Prepared by: Signature Date: Mazin Al Shaibi, Electrical, Electrical Engineer Reviewed by: Signature Date: Name, Department, Job Title Approved by: Signature Date
2、: S.U.LEE, Electrical, Electrical Manager Note: Before using this document, make sure it is the latest version. Access the system to verify the current version. SEM-0911E-KSA REV. : 0 DATE : 2009.07.xx INSTRUCTION MANUAL Construction team Operation Instruction PAGE i OF i Table of Contents 1.GENERAL
3、3 2.ORGANIZATION4 3.MANAGEMENT RESPONSIBILITY 9 4.PRODUCT REALIZATION 11 5.MEASURE, ANALYSIS AND IMPROVEMENT.13 6.ENVIRONMENT MANAGEMENT15 7.REVISION HISTORY.16 APPENDIX -1: REFERENCES APPENDIX -2: PROCESS MAP & CHECK LIST SEM-0910E-KSA REV. : 0 DATE : 2009.07.09 INSTRUCTION MANUAL Construction Team
4、 Operation Instruction PAGE 3 OF 16 1General 1.1Purpose This instruction manual is made to manage Construction Teams quality procedure and environment procedure for consistent quality/environment management system and effective implementation within Samsung Saudi Arabia (SSA). The quality/environmen
5、t management system supports the quality/environment policy and objectives and is intended to provide customer satisfaction through continual improvement. 1.2Application This operation manual applies to activities carried out by Construction Team in SESA. 1.3Terms and Definition Abbreviation are use
6、d in conjunction with Acronym, Terms and Definitions of SEM-0002E-KSA 1.4Related documents Appendix 1: References contain a list of related procedures and instructions Appendix 2: Process Map & Check List SEM-0910E-KSA REV. : 0 DATE : 2009.07.09 INSTRUCTION MANUAL Construction Team Operation Instruc
7、tion PAGE 4 OF 16 1. Organization 2.1Organization chart 2.1.1 Overall Organization 2.1.2 Project Site Organization SEM-0910E-KSA REV. : 0 DATE : 2009.07.09 INSTRUCTION MANUAL Construction Team Operation Instruction PAGE 5 OF 16 2.2Responsibility and Authority See “Responsibility and Authority” descr
8、ibed in the SEM-0003E-KSA Role & Responsibility. 2.2.1 Team Manager Kindly refer to the SEM-0003E-KSA Role & Responsibility. 2.2.2 Construction Planning Manager Kindly refer to the SEM-0003E-KSA Role & Responsibility. 2.2.3 Direct Operation Manager Kindly refer to the SEM-0003E-KSA Role & Responsibi
9、lity. 2.2.4 Site Manager Kindly refer to the SEM-0003E-KSA Role & Responsibility. 2.2.5 Field Administration Manager Kindly refer to the SEM-0003E-KSA Role & Responsibility. 2.2.6 Field Control Manager Kindly refer to the SEM-0003E-KSA Role & Responsibility. 2.2.7 Field Engineering Manager Kindly re
10、fer to the SEM-0003E-KSA Role & Responsibility. 2.2.8 Field Material Control Manager Kindly refer to the SEM-0003E-KSA Role & Responsibility. 2.2.9 Field Construction S/I (Superintendent) in each discipline Kindly refer to the SEM-0003E-KSA Role & Responsibility. SEM-0910E-KSA REV. : 0 DATE : 2009.0
11、7.09 INSTRUCTION MANUAL Construction Team Operation Instruction PAGE 6 OF 16 2.2.10 Precomm./Comm. Manager Kindly refer to the SEM-0003E-KSA Role & Responsibility. 2.2.11 Safety Manager Kindly refer to the SEM-0003E-KSA Role & Responsibility. 2.2.12 QA/QC Manager Kindly refer to the SEM-0003E-KSA Ro
12、le & Responsibility. 2.3Work force qualification condition 2.3.1 Team Manager As a minimum, Team Manager should be an Engineering Graduate (B.E. / B. Tech) and should have a minimum of 15 years of working experience. 2.3.2 Construction Planning Manager As a minimum, Construction Planning Manager sho
13、uld be an Engineering Graduate (B.E. / B. Tech) and should have a minimum of 10 years of working experience. 2.3.3 Direct Operation Manager As a minimum, Direct Operation Manager should have a minimum of 10 years of working experience. 2.3.4 Site Manager As a minimum, Site Manager should have a mini
14、mum of 15 years of working experience. 2.3.5 Field Administration Manager As a minimum, Field Administration Manager should have a minimum of 5 years of working experience. 2.3.6 Field Control Manager As a minimum, Field Control Manager should have a minimum of 5 years of working experience. SEM-091
15、0E-KSA REV. : 0 DATE : 2009.07.09 INSTRUCTION MANUAL Construction Team Operation Instruction PAGE 7 OF 16 2.3.7 Field Engineering Manager As a minimum, Field Engineering Manager should be an Engineering Graduate (B.E. / B. Tech) and should have a minimum of 10 years of working experience. 2.3.8 Fiel
16、d Material Control Manager As a minimum, Field Material Control Manager should have a minimum of 5 years of working experience. 2.3.9 Field Construction S/I (Superintendent) in each discipline As a minimum, Field Construction S/I (Superintendent) in each discipline should have a minimum of 5 years o
17、f working experience. 2.3.10 Precomm./Comm. Manager As a minimum, Precomm./Comm. Manager should have a minimum of 5 years of working experience. 2.3.11 Safety Manager As a minimum, Safety Manager should have a minimum of 10 years of working experience. 2.3.12 QA/QC Manager As a minimum, QA/QC Manage
18、r should have a minimum of 10 years of working experience. 2.4Training management 2.4.1 Technical Training When newcomer or new experienced employee joins the organization, the planned On- Job Training is to be started. Existing employees will also have to get necessary training through yearly train
19、ing plan. 2.4.2 Quality/Environment Training The training of quality management, environment management and Error Report examples for quality improvement in accordance with Quality/ Environment Training Instruction (SEM-0839E) shall be planned & implemented. SEM-0910E-KSA REV. : 0 DATE : 2009.07.09
20、INSTRUCTION MANUAL Construction Team Operation Instruction PAGE 8 OF 16 2.4.3 Training History Record and Maintenance The training result is recorded and maintained in accordance with Quality/ Environment Training Instruction (SEM-0839E) and Quality/ Environment Record Control Procedure (SEM-0840E).
21、 Training directly affecting the QMS must be evaluated for effectiveness. The team manager in charge of the training shall establish and control the evaluation plan. The evaluation results shall be documented, and considered to establish the plan of next term. SEM-0910E-KSA REV. : 0 DATE : 2009.07.0
22、9 INSTRUCTION MANUAL Construction Team Operation Instruction PAGE 9 OF 16 2. Management Responsibility 3.1Quality Objective The quality objectives identified by the Construction Team Manager to achieve organizations overall quality objectives set at corporate level are identified are as below : (1)M
23、eeting the requirement of the SSA regarding cost, schedule, safety & quality which is set up at the beginning of the project. (2)Meeting the requirement of the internal Client within SSA Organization (3)Clients Satisfaction Construction teams quality objectives shall emerge with the concurrence of e
24、ach team member. These objectives shall be in-line with the organizations quality objectives. Each team member shall be motivated to modify work process to meet the set objectives, which shall be measured with periodic feedback sessions. Construction Team Manager shall ensure that each team member i
25、s aware of the quality objectives of the team and is motivated to work towards the accomplishment of the same. Site Manager shall be responsible for achievement of the quality objectives at project site. SEM-0910E-KSA REV. : 0 DATE : 2009.07.09 INSTRUCTION MANUAL Construction Team Operation Instruct
26、ion PAGE 10 OF 16 3.2Internal/External Communication Construction Team Manager shall ensure that proper communication takes place regarding the effectiveness of the QMS and for the achievement of the Quality policy and objectives. The table below shows detail communication category. CategoryWhatWhoH
27、ow & When Policy/ObjectiveTeam management objective T/M (lead), Construction Planning Manager, Direct Operation Manager, Site Manager, Field Control Manager, Applicable team members Monthly Conference Home Office Weekly meeting T/M (lead), Construction Planning Manager, Direct Operation Manager, App
28、licable team members Site Office Weekly Meeting Site Manager (lead) Applicable site members Weekly Conference Internal/External Voice of Customer (VOC) Applicable team members Trouble Error Report (TER) & Lessons Learned All team members Best Practice (BP)All team members Internal Communication Inte
29、rnal study resultApplicable members Conference, If needed, Conference with other SESA Teams T/M (lead), Construction Planning Manager, Direct Operation Manager Conference with other organization Applicable team members External Communication Technology trend, information Outside relevant association
30、, Applicable team members Conference, If needed SEM-0910E-KSA REV. : 0 DATE : 2009.07.09 INSTRUCTION MANUAL Construction Team Operation Instruction PAGE 11 OF 16 3. Product Realization 4.1 Work Process Classification Table CategoryWork processReferences Proposal - Technical Proposal (Construction Ex
31、ecution Plan) - Commercial Proposal - Assignment of Key Personnel Construction - Civil Work - Building Work - Structure Work - Mechanical Work - Piping Work - Electrical Work - Instrument Work - Material Control Work - Field Control Work - Pre-commissioning Work Refer to the Construction applicable
32、manuals in Appendix I. Refer to the Process Map & Check List in Appendix II 4.2 Work Flow Chart Refer to the Process Map & Check List in Appendix II SEM-0910E-KSA REV. : 0 DATE : 2009.07.09 INSTRUCTION MANUAL Construction Team Operation Instruction PAGE 12 OF 16 4.3 Work Approval Standard Approval W
33、ork M/DT/MS/MP/M Remarks 1ProposalA Construction related Technical & Commercial Proposal ACWithin the Budget ACWithin 3% Excess of the Budget2 Subcontracting & Final Settlement ACOver 3% Excess of the Budget 3Exclusive AgreementA(With sole subcontractor) 4Progress PaymentAC 5Assignment of S/MA 6 Con
34、struction Expense ACExcept for Fixed Asset 7 Fixed Asset Purchase A 8 Construction Execution Plan A- M/D : Managing Director, T/M : Construction Team Manager, S/M : Site Manager P/M : Project Manager A : Approval, C : Consent SEM-0910E-KSA REV. : 0 DATE : 2009.07.09 INSTRUCTION MANUAL Construction T
35、eam Operation Instruction PAGE 13 OF 16 4. Measurement, Analysis and Improvement 5.1Data collection Data for construction team means all information related to the construction which can be measured and monitored. The objectives of data collection can only be met only if data collection methodology
36、is Repeatable, Reproducible, Accurate and Stable. To meet the objective of efficient Construction Management, stress shall be given to track the requirement of the SSA as below. 1) Cost 2) Schedule 3) Safety 4) Quality 5) VOC from the Client 6) VOC from the Subcontractors 7) VOC from the Internal cl
37、ient within SSA Organization. 5.2Data analysis The purpose of data analysis is to foresee the problems which the project may encounter and initiate corrective actions. In advance information of these problems to Construction Team Manager, Site Manager and Key person in the construction team to take
38、necessary counter measures to control the situation in an efficient and effective manner. 5.2.1Key activities of data analysis exercise are:- (1)Cost monitoringMeans monitoring of planned construction cost versus actual construction cost (2)Schedule monitoringMeans monitoring of planned schedules ve
39、rsus actual schedules. (3)Safety MonitoringMeans monitoring of Safety activities in the project site, potential risk identification and corrective action. (4)Quality Monitoring Means monitoring of Quality activities in the SEM-0910E-KSA REV. : 0 DATE : 2009.07.09 INSTRUCTION MANUAL Construction Team
40、 Operation Instruction PAGE 14 OF 16 project site, potential risk identification and correction action. (5)VOC from the ClientMeans monitoring VOC from the Client, the problems which the project may encounter can be identified from the view of outside organization. (6)VOC from the SubcontractorMeans
41、 monitoring VOC from the Subcontractor, the problems which the project may encounter can be identified from the view of outside organization. (7)VOC from SESA OrganizationMeans monitoring VOC from the other team in SESA Organization, the problems which the project may encounter can be identified fro
42、m the view of different functioning organization. 5.2.2Key documents prepared as part of the document analysis exercise are:- (1)Manpower Deployment Report (2)Equipment Deployment Report (3)Construction Progress Report (4)Construction Financial Report (5)Discipline Report from Safety & QA/QC Departm
43、ent (6)Weekly / Monthly Report with comprehensive information 5.3Improvement Improvement Process (WIP) is an ongoing and the most critical stage of Project management. At this stage result of the data collected and data analyzed are implemented with the aim of improving the overall efficiency / perf
44、ormance of the project. Data collected are analyzed systematically with the following key objectives. Possibility of further optimization of cost, schedule, safety & quality concerns. Possibility of further optimization of VOC concerns. SEM-0910E-KSA REV. : 0 DATE : 2009.07.09 INSTRUCTION MANUAL Con
45、struction Team Operation Instruction PAGE 15 OF 16 5. Environment Management 6.1 Environmental Objective See Administration section of Administration and IT team operation instruction (SEM-0909E- KSA). 6.2 Environmental Effect Evaluation s See Administration section of Administration and IT team ope
46、ration instruction (SEM-0909E- KSA). 6.3 Monitoring and Measurement See Administration section of Administration and IT team operation instruction (SEM-0909E- KSA). SEM-0910E-KSA REV. : 0 DATE : 2009.07.09 INSTRUCTION MANUAL Construction Team Operation Instruction PAGE 16 OF 16 6. Revision history R
47、evision Chapter Revision No. Revision Date Reason for Revision All chapters02009.07.xx Reason : Initial new document Team : Construction Prepared by : S.H.Jwa Checked by : Checked by : Approved by : K.B.Choi Appendix 1: References Appendix 1 SEM-0911E-KSA Rev. : 0 page 1 OF2 Appendix -1: References
48、Generally applicable manuals 1)Quality Management ManualSEM-0001E 2)Procedure manual preparing guideSEM-0002E 3)Specification issue procedureSEM-0003E 4)Role and responsibilitySEM-0003E-KSA 5)Standard document issue procedure SEM-0004E 6)Company directives / Team work issue procedure SEM-0005E 7)Fil
49、ing Procedure for Engineering Technical DataSEM-0014E 8)Project filling procedureSEM-0017E 9)Computer Program Verification ProcedureSEM-0019E 10)Time sheet Record Method SEM-0025E 11)Document Forms Control InstructionSEM-0028E 12)ID check Main review item instruction SEM-0043E 13)Document Control ProcedureSEM-0810E 14)Internal Quality/Environment Audit ProcedureSEM-0820E 15)Corrective and Preventive Action Procedure SEM-0830E 16)Process Improvement Procedure