外贸英语情景对话.doc

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1、外贸英语情景对话保证产品的质量王婆卖瓜,自卖自夸。如何用英语向客户保证产品的质量,得到潜在客户的信任,以促成合作的机会。请看下面的英语情景对话。约翰:I can promise you that, if you buy our product, you will be getting quality. 我可以向你保证.如果你买了我们的产品.你会得到好品质.萨姆:Ive looked at your units, and I am very happy with them. Your goods are all far above standard quality. 我看过你们的单件.我很满意.

2、你们的商品质量高过标准质量.约翰:We spend a lot of money to make sure that our quality is much better. We dont sacrifice quality for quick profits. 我们投入了大量的资金来确保质量一流.我们不会为了即期利润而有损质量.萨姆:Well, were really interested in placing an order under negotiation. We can start the negotiations as soon as you want. 是的.我方真的很愿意谈判

3、后就订货.你们想谈判的话我们随时都可以.约翰:Thats great. Im glad well be able to do business together. Ill have some quotes ready for you by tomorrow morning. 那最好不过了.我很高兴我们能在一起做生意.到明天早晨我方将为您准备好一些报价单.萨姆:Fine. Also, would you mind if I asked to see a surveyors report of your products? I may have a few more questions about

4、 your quality analysis. 很好.还有.您不介意我要求看一下你方产品的检查报告吧.对你们的质量分析我可能还有一些问题.外贸英语情景对话跟客户介绍产品罗伯特先生:I should be very happy to give you any further information you need on it. 我很乐意提供您所需要的关于它的进一步的信息.卡尔先生:Yes.What are the specifications? 好的.都有哪些规格呢?罗伯特先生:If I may refer you to the brochure youll find all the spec

5、ifications there. 如果您看一下这个手册.就会找到所有的规格.brour 卡尔先生:Ah, yes. Now what about service life? 哦.好的.关于使用寿命呢? 罗伯特先生:Our tests indicate that this model has a service life of at least four years. 我们的实验表明这种样式至少可以使用4年.卡尔先生:Is that an average figure for this type of equipment? 那是这种样式的平均水平吗?罗伯特先生:Oh no. far from

6、it.Thats about one year longer than any other make in its price range. 哦.不是的.相差还很远.这种比在它的价格范围之内的任何其他样式都要高出1年左右. 卡尔先生:Now what happens if something goes wrong when were using it? 如果这种设备在我们使用的时候发生故障.该怎么办呢?罗伯特先生:If that were to happen.please contact our nearest agent and hell send someone round immedia

7、tely. 一旦发生那样的情况.同我们最近的办事处联系.他会马上派人过去的. 关于产品出口的包装问题采购商对产品的包装很满意,但是不知道出口的包装如何,销售跟采购商保证,到目前还从来没有客户投诉过包装问题,最后成功销售出了产品,请看下面的英语口语对话。卡尔:These are the various kinds of packing for pliers. Normally, we have three types of packing: skin packing, hanging packing, and blister packing. 这些是钳子的各种包装.通常有三种:薄膜包装.挂式包装

8、.罩板包装.瑞秋:Oh, the packing looks very nice. 这些包装很好看.卡尔:The skin packing is the most advanced packing for this product in the world market. It catches the eyes and can help push sales. 薄膜包装是世界市场上这种产品的最新包装.它惹人注目.能帮助促销.瑞秋:Good, what about the export packing? 很好.那么出口包装如何?卡尔:Well, they are packed in boxes

9、of two dozens each, 100 boxes to a wooden case. 每两打装一盒.一百盒装一木箱.瑞秋:Is the wooden case strong enough for transportation? You see, 100 boxes of pliers are very heavy. Its about 2,400 kilograms. 木箱是否很坚固适应运输需要?一百盒钳子很重.大约有二千四百公斤.卡尔:You can rest assured of that. So far, no customers have complained about o

10、ur outer packing. 这点你尽可放心.目前.还没有客户抱怨我们的外包装有问题.瑞秋:Im glad to hear that. By the way, do you accept neutral packing? 这样太好了.顺便问一下.你们接受中性包装吗?卡尔:Yes, we can pack the goods according to your instructions. 接受.我们可以根据你方的指示说明进行包装.瑞秋:Very good. Ok, Carl, Im now totally satisfied with your packing. You can execute our first order now, and I will open the L/C immediately after I return to Taipei. 好的.卡尔.就这样吧.我很满意你们的包装.现在你可以生产我们的第一批订货了.我回到台北后就立即开立信用证.卡尔:All right. Well make the shipment as soon as your L/C is on hand. 那好.一收到你方信用证.我们即安排装运.

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