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1、Unit 4,Food and beverage service,旅游英语,Warming-up,Reading A,Listening,Speaking,4,1,2,3,Reading B,5,Writing,6,Project,7,Vocabulary and Structure,8,Self-evaluation,Grammar,10,9,Task 1,Task 2,Suggested Answers: A. Stewed Meatballs with Brown Sauce B. Hot-pot C. Sweet and Sour Pork D. Kung Pao Chicken/Sa
2、uced Chicken Cubes with Chili and Peanuts E. Steamed White Stuffed Bun F. Pulled Noodles with Beef G. Fried Rice with Scrambled Eggs H. Peking Roast Duck,Task 1,Task 2,Suggested Answers: 1. Kungfu was established in 1994. Currently it possesses over 300 restaurants as the Chinese fast foods chain wi
3、th most restaurants and biggest size. It developed the Computer Program Control Steam Cabinet in 1997 and tackled the difficulty of “standardization” of Chinese foods, explored the new road for the development of Chinese fast foods, and achieved the dream of “industrialized production”, “chef free”
4、and “same quality for 1,000 shares of fast foods” for the Chinese foods industry.,Unit 4 food and beverage service,Task 2,3. Quanjude is a famous Chinese restaurant known for its trademark Quanjude Peking Roast Duck and its long-standing culinary heritage.,Unit 4 food and beverage service,2. Chenghu
5、ang Temple is a Taoist temple. Covering an area of more than 10,000 square meters, it is made up of many halls and two gardens. Today, it is an important venue for religious activities in Shanghai and for international cultural exchange, where many stores sell various goods, snacks that are speciali
6、zed in Shanghai.,Reading A,Text,Task 1,Task 2,Task 3,Task 4,Background Information,Background Information Every country has its own peculiar dining customs. The Chinese feel that the first rule of being a courteous guest is to be modest. When a person is invited to dinner, he will decline first beca
7、use he is afraid it will give the host and hostess a lot of trouble preparing for it. As the host keeps on inviting him, hell then accept it. Usually the guest will bring some gifts to the host, such as fruit, flowers and wine. The host will immediately protest his doing so by saying, “You shouldnt
8、have bought the gifts. You are too polite and generous!” When the dinner is ready, the guests are invited to sit down first. They sit in the chairs that are facing the south, which are considered to be honored seats. After everybody is seated, the host asks the guests to start eating first because t
9、hey will not eat before the host says so. When the dinner is over, the host and hostess will ask the guests to watch TV, drink tea, and sometimes to join a card game or Mahjong game. After some time, the guests will leave, and it is customary for the host to see the guests off.,Reading A,Task 1,Step
10、s: Get Ss to go through the directions. Circulate in the classroom to offer help if necessary and write useful words on the board. Do a whole-class feedback, and get one or two Ss to give a brief report.,Objective: Ss get to know characteristics and the representative dishes of Chinese regional cuis
11、ine. Time: 10 minutes,Suggested Answers:,(1) Dont stick your chopsticks upright in the rice bowl. Instead, lay them on your dish. The reason for this is that when somebody dies, the shrine to them contains a bowl of sand or rice with two sticks of incense stuck upright in it. So if you stick your ch
12、opsticks in the rice bowl, it looks like this shrine and is equivalent to wishing death upon a person at the table!,Reading A,(2) Make sure the spout of the teapot is not facing anyone. It is impolite to set the teapot down where the spout is facing towards somebody. The spout should always be direc
13、ted to where nobody is sitting, usually just outward from the table.,(3) Dont tap on your bowl with your chopsticks. Beggars tap on their bowls, so this is not polite. Also, in a restaurant, if the food is coming too slow people will tap their bowls. If you are in someones home, it is like insulting
14、 the cook.,Task 1,A typical Chinese greeting is “Have you eaten?” indicating just how important Chinese people consider the whole dining experience. Believed to be one of the most famous cuisines in the world, a Chinese meal will surely give you a memorable experience.,Dining in China (1),What to ea
15、t in China? Chinese cuisine is just as varied as its landscape. It is often referred to in terms of regions because of the different geographic, cultural, climatic, and economic conditions. Generally speaking, in the south, where water is abundant, rice is the staple food, while in the north, the st
16、aple grain is wheat, so steamed bread, dumplings and noodles are very common. In China there are eight main regional cuisines, of which the most famous are Lu cuisine in Shandong Province, where seafood delicacies are highly prized; Sichuan cuisine in Sichuan Province, which boasts “hundreds of flav
17、ors for hundreds of dishes”, and which is famously hot and spicy; and Cantonese cuisine in Guangdong Province, where cooks pride themselves as being able to make a delicious meal from any ingredients.,Dining in China (2),Where to eat in China? Some of the best food is provided in famous brand-name r
18、estaurants, some of which are over a hundred years old like the “Quanjude” in Beijing, where the famous Beijing Roast Duck is served. Dining in such a time-honored restaurant is like tasting a part of history. Most of the starrated hotels also have excellent restaurants, often specializing in partic
19、ular regional cuisines, and usually, nowadays, boasting a Western restaurant as well. Besides these excellent restaurants, food in family-run establishments is much cheaper but still delicious and every town in China has plenty of small, cheap, “hole-in-the-wall” dining options.,Dining in China (3),
20、How to eat in China? “When in Rome, do as the Romans do.” When dining in China, there are some widely accepted rules to follow. Unlike in Western countries, Chinese food is designed to be eaten by a group of people sharing a number of different dishes rather than each person eating only his or her o
21、wn choice. Furthermore, food is usually served in bite-size pieces not only because it cooks faster in this way but also because it can be eaten with chopsticks. There are also a number of taboos to be aware of at a Chinese dining table. For example, never leave your chopsticks standing upright in a
22、 bowl of rice because they look like the two incense sticks burnt at funerals!,Dining in China (4),食在中国 典型的中国式问候语“您吃了吗？”表明了中国人对于吃的重视。中国菜被认为是世界 著名菜系之一，享用一顿中国美食必将给你一个难忘的经历。 在中国吃什么？ 中国菜恰如中国美景一样丰富多样。由于中国各地在地理、文化、气候和经济条件方面的差异，人们在谈起中国美食时，常常用地域来划分其种类。一般来说，在水资源丰富的南方，人们以米饭作为主食；而在北方，主要作物是小麦，所以馒头、饺子和面条非常普遍。中国拥
23、有八大地方菜系，其中最有名的菜系有以海鲜出名的山东省的鲁菜、号称“百菜百味”且以辛辣闻名的四川省的川菜，以及号称厨师可以用任何原料烹制美食的广东省的粤菜。,在中国去哪儿吃？ 一些最好的美食出自著名的饭店，其中一些是百年老字号，如以北京烤鸭闻名的“全聚德”。在这样历史悠久的饭店用餐如同在品味历史。多数星级酒店也有很好的餐厅，而且通常以地方风味为特色，现在通常也提供西餐。除了上面提到的高级餐厅，有些家族经营的小饭馆的食物也是既美味又便宜。另外中国的每个小镇都有很多便宜的、又小又不起眼的小饭馆可供您选择。,在中国如何吃？ 入乡随俗，在中国吃饭，有些约定俗成的规矩要遵守。与西方国家不同，中餐是一群人一
24、起分享很多不同的菜，而不是各人吃自己点的那一份食物。另外，为了方便食物烹调并且可以用筷子夹取，中餐的食物通常都切成小块。中餐的餐桌上有些禁忌要注意，比如，不要把筷子竖立在饭碗里，因为这样看起来像是在葬礼上烧的两支香。,Reading A,Objective: Ss scan the passage to find supporting details for main ideas. Time: 10 minutes,Task 2,Steps:Clarify the assignment for Ss.Ss work in pairs.Ss compare their work with oth
25、ers.Check the answers by getting individual Ss to read the answers aloud.Provide the points Ss have missed.,Reading A,Task 2 Key,Reading A,Objective: Ss skim the passage for specific information. Time: 5 minutes,Task 3,Keys: 1. T 2. F 3. F 4. F 5. T,Steps: Ss work individually. Check the answers wit
26、h the whole class by getting individual Ss to correct the false statements.,Reading A,Objective: Ss get more information on special food in different areas. Time: 10 minutes,Task 4,Steps: Go through the directions with the whole class. Ss work in small groups to explore this topic. Circulate in the
27、classroom while Ss are discussing and write useful words on the board. Ss write a brief report or make an oral presentation to the class. Make comments.,(open),Task 2,Task 3,Task 4,Task 5,Task 1,Listening,Task 1,Objective: Ss can accurately write down the missing information in the conversation. Tim
28、e: 10 minutes,Key: 1. meal arrangements 2. buffet 3. for a change 4. quick sandwich 5. Western caf,Listening,Task 1 Script,Ms. Blaire: Xiao Li, what are the meal arrangements for the tour group tomorrow? Li Ming: Well, well have breakfast at 7:00 am on the third floor of the hotel. It is buffet styl
29、e with a good variety of options. Ms. Blaire: OK. How about lunch? Li Ming: After the morning visit, well have lunch in a Chinese restaurant. Ms. Blaire: Mm. we do like Chinese food, but could we have lunch in a Western restaurant for a change? Li Ming: Are you sure you wouldnt like to have a full C
30、hinese meal? Ms. Blaire: No, thats not necessary. We need to have an early lunch tomorrow as we will be leaving at 2:00 pm for the airport. I think the group would appreciate being able to have just a quick sandwich for lunch. Li Ming: Oh, I see. I know a Western caf nearby. Shall we go there? Ms. B
31、laire: Sure. Is it far from the scenic spot? Li Ming: No. Itll take us only about ten minutes to get there. Ms. Blaire: Thats fine. Thank you.,Listening,Task 2,Objective: Ss can understand specific information and decide whether the given statements are true or false. Time: 10 minutes,Key 1. T 2. F
32、3. F 4. F,Listening,Ms. Blaire: Xiao Li, our tourists are complaining that the dining room is too small to hold 23 people. Li Ming: Oh, Im sorry, Ms. Blaire. Its the peak time now. This is the largest room I can find. But I know there will be a larger room available in 20 minutes. Ms. Blaire: Do you
33、 mean we have to wait for another 20 minutes to have dinner? Li Ming: Im afraid so, if youd like to move to a larger room. Ms. Blaire: But the tourists are quite hungry now. Li Ming: What about asking the waiter to serve some snacks while waiting? Ms. Blaire: OK. Thats good. Besides, it seems there
34、is something wrong with the air conditioning in the room. Li Ming: Oh, dont worry. I will have the waiter check it right now. Ms. Blaire: Thank you. You are so helpful!,Task 2 Script,Key 1. small 2. exhausted 3. manager,Listening,Task 3,Objective: Ss can find specific information from listening to a
35、nswer the given questions. Time: 10 minutes,Ms. Blaire: Excuse me, Xiao Li. May I have a word with you? Li Ming: Yes, what can I do for you? Ms. Blaire: My group members have been complaining about the meals they have had in this restaurant. Li Ming: Whats the problem? Ms. Blaire: The dishes are qui
36、te small. Some tourists had to buy snacks hemselves after meals. Li Ming: Oh, I didnt expect that! But no one complained yesterday. The quantity of food is the same as today. Ms. Blaire: Well, they climbed a mountain this morning and became really exhausted. I think thats why they had a great appeti
37、te today. Li Ming: OK, Ill talk with the manager and ask him to see to it. Ms. Blaire: Thank you very much. Li Ming: You are welcome.,Task 3 Script,Listening,Listening,Task 4,Objective: Ss can record specific information in the conversation.Time: 10 minutes,Key 1. the spicy food of Sichuan cuisine 2
38、. change some spicy dishes into light ones 3. arrange some special dishes,Listening,Li Ming: Ms. Blaire, how about the meal today? Ms. Blaire: Good! The food quantity is obviously bigger than yesterday. Li Ming: Im so glad to hear that. Ms. Blaire: But the food seems too spicy to some tourists. I kn
39、ow Sichuan cuisine is famously hot and spicy, but Im afraid it hurt their stomachs. Li Ming: Is there anyone having a stomachache? I have some pills for them. Ms. Blaire: Dont worry. They are fine now after having a rest. Li Ming: OK. I will ask the manager to change some spicy dishes into light one
40、s. Ms. Blaire: Oh, I nearly forgot. We have one vegetarian guest. Can you make some special dishes for her? Li Ming: OK, no problem. I will see to it right now.,Task 4 Script,Listening,Task 5,Objective: Ss can accurately write down the missing information in the conversation. Time: 10 minutes,Key 1.
41、 long-standing 2. chicken and duck 3. retired 4. a flaw 5. union,Listening,Maybe youd like to know what Quanjude represents. Once when Premier Zhou Enlai was hosting some important foreign guests at Quanjude, one of the guests asked, “What does Quanjude mean?” Premier Zhou answered, “Quan means perf
42、ection without a flaw, Ju means gathering without departing, and De means virtues to be supreme.” Therefore, Quanjude implies perfection, union and benevolence.,Hello, everyone. Id like to introduce the famous Quanjude Restaurant. Quanjude is famous for its Peking Roast Duck and its long-standing cu
43、linary heritage. It was established in 1864 in Beijing. Just think it has been serving roast duck for nearly 150 years at this very same spot! The first Quanjude manager, Yang Quanren, started out selling chicken and duck. Then, one day, he paid a retired chef from the imperial palace for an imperia
44、l recipe. Soon after, Quanjude became the first restaurant in the world to serve roast duck, cooked as it was in the imperial kitchens, to the general public.,Task 4 Script,Task 2,Task 3,Task 4,Task 1,Speaking,Task 1,Objective: Ss know how to introduce meal arrangements. Time: 15 minutes,Steps: Ss r
45、ead Speaking Task 1. Ss choose the roles. Ss make a conversation. Ss role-play the conversation in class.,Sample Tour leader: Excuse me, the tourists are hungry, when and where do we have lunch? Tour guide: We will have lunch at the dining hall on the second floor. Tour leader: Is there anything spe
46、cial? Tour guide: Yes, we arranged some Chinese special food for you, such as Chinese dumpling and Peking Roast Duck. Tour leader: Oh, it sounds good. But some tourists are allergic to onion. Tour guide: Really? I will tell the cook not to put onion in the dishes. Tour leader: Oh, thank you very muc
47、h. Tour guide: You are welcome.,Speaking,Speaking,Task 2,Objective: Ss know how to talk about changing a room. Time: 15 minutes,Steps: Ss read Speaking Task 2. Ss choose the roles. Ss make a conversation. Ss role-play the conversation in class.,Sample Tour guide: OK, now weve reached the restaurant
48、where we have reserved. Tout leader: It looks good. Where is our room? Tour guide: This way, please. Tour leader: Oh, we can see nothing from the window of the room. Could we change to a room which faces the sea? We really want to enjoy the beautiful scenery of the sea. Tour guide: Im nor sure if th
49、ere is an empty room. Ill go to ask the waiter. Tour leader: Thank you. (Several minutes later) Tour guide: Were lucky. There is an empty room in 116. Tour leader: Thank you. Well go to that room to enjoy the scenery with the delicious food.,Speaking,Speaking,Task 3,Objective: Ss know how to deal with complaints about the food. Time: 15 minutes,Steps: Ss read Speaking Task 3. Ss choose the roles. Ss make a conversation. Ss role-play the conversation in class.,Sample Tour guide: Is everything to your satisfaction? Tour leader: No. The fish is not fresh. It has bad sme