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1、Accounting Clerk 会计柜员 :A 黄玲 Customer 顾客：B 吴昭玲 Branch Manager 支行客户经理 :C 郭耀娜 Bank teller 储蓄柜员：D 蔡佳贤 Customer 顾客：E 罗梦欣 PPT：F 陈杏仪,Bank of China,Open a bank account 银行开户 B. Deposits and Withdrawal 存款与取款,Two parts:,C: Good morning, Madam. Can I help you? 早上好,女士,您需要什么服务呢?B: Good morning. I want to open a b
2、ank account. 早上好,我想开一个支票账户. Can you give me some information? 请您和我说说这方面的事好吗?C: Yes, I would be very happy to help you. 当然,我很乐意为您服务. Usually we offer current accounts and fixed accounts for individuals. 我们通常对个人提供活期账户和定期账户.,Dialogue1,B: Oh, its almost the same in America. 哦,几乎和美国的一样.C: What kind of ac
3、count did you have in mind? 您想开什么账户呢?B: Well, Id prefer to open a current account. Whats the procedure for it? 我想开一个活期账户.有什么手续吗?C：Fill in the deposit slip first please，and would you please in there waiting. Here is your number plate. 请先填写这张存款单,您在那边排队等候，这是号码牌。,B：Thank you . A：Please show me your ID c
4、ard and just fill in the form. You should make your initial deposit. 请出示你的身份证和刚才填写的表格，你需要存入首笔存款. B: Whats the minimum deposit for opening a checking account? 支票账户的最低起存额是多少 A:100 dollars. 100美元. B:I want to deposit 200 dollars. 我想存200美元. A: Very well , Madam. 好的,女士. B: Let me have a look at the form.
5、 You want my name, address. 我看看这张表.你们需要我填写姓名,地址. What does it mean by secret number? 这里的密码是什么意思?,A: We ask that for identification purpose in case you lose your passbook, Madam. We use it to positively identify you. 我们可用来确认您的身份,女士.万一你丢失了存折, 我们可以用它来确切地辨认您的身份. B:I understand. Well, I l l fill this out
6、. Here you are. Is that all right? 我明白了.好,我会把它填好.给你,可以了吗? A: Yes, thats OK. Would you mind showing me your passport? 是的,可以了,请给我看一下您的护照,您介意吗? B: Of course. Here you are .Can I write a check now? 当然可以.给你,我现在可以填写支票了吗? A: Yes, you can. Heres the checkbook. 可以了.给您支票本.,D：Good morning, Madam. Can I help yo
7、u? 早上好,女士,您需要什么服务呢? E: Good morning ，I need to put some money in my account. 我要把一些钱存入我的账户. D: Very well, Madam. Your current account? 好的,女士.是活期账户吗? E: No, mine is a saving account. 不,是储蓄账户. D: Please write down your name, your account number and the amount you want to put in on this deposit slip. 请在
8、这种存款凭条上写上您的名字,您的账号及您想存入数额 E:I see. Here is slip and 1,300 Yuan .Is that all right? 我明白了.给您有存款凭条和1,300元钱,行吗? D: Fine. Would you please give me your passbook? 好的.请您把存折给我,好吗? E: Here you are . 给您. D: Wait just a moment, please. 请稍等.,Dialogue 2,D: Good afternoon, miss 下午好,小姐. E: Good afternoon. 下午好. Wou
9、ld you mind telling me how to withdraw money from my account? 你能告诉我怎样从我的账户取款好吗 D: By all means. There are some withdrawal slips on the table along the wall. 好的.沿墙的那张桌上有些取款单. Please go and fill one out, stating the amount you want to withdraw, date, your account number, and account name, and then sig
10、n under the signature line. 请您去填写一份,说明你要取多少,日期,您的账号及账户名,然后在签名栏下签名. Have you got your passbook with you? 您带存折了吗?,E: Yes, Ive brought it here. Here you are. Is that OK? 是的,我带来了,给你,对吗? D: Excellent. Let me just make sure. You want to withdraw 2,500 Yuan RMB? 好极了.让我确定一下.您要提2,500元人民币? E: Yes, thats right. 是的. D: How do you want it, miss? 小姐,您要多少面值的钞票? E: Please let me have 2,000 Yuan in hundreds and the rest in small change. 嗯,请给我2,000元面额为一百元的钞票,其余的给我零钱. D: Very well. Wait just a moment, please. Ill pay you against it in a few minutes. 好的，请稍等.过一会儿我会 根据它付款给您的.,Thanks,