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1、How to be a good trainer. 5 rules that always workTrainings today form one of the core activities any organization plans, to excel in the industry. And so should be the case. We are living in a knowledge driven world. You simply cant assume to hire the best of all available in this world. Most of us
2、 simply cant whether startups or well settled conglomerates. And with regards to cost perspectives in startups it makes business sense to groom someone rather than throwing high paychecks to poach skilled teams.Training again is not limited just to office teams. You train the customer about the prod
3、uct; you train the franchisee, the broker, the regulator, every one. And when training becomes so very important it makes sense to have a checklist of things that we are supposed to follow.The very basic every training manager should knowAt the outset we do understand that training is a kind of comm
4、unication. So rules that you apply for good communication, applies to training too. But then there are certain parameters that weigh higher than others. Going through and conducting couple of trainings myself now-a-days at office, I have compiled a list of attributes that I found will enhance any tr
5、aining and make you a good training manager.As I said there are certain parameters which will weigh higher than the others. I have mentioned them separately out here. Do save this post for future references and use it as a checklist whenever you are planning to train someone.Qualities of a good trai
6、ner1. Firstly who are you trainingThis can be always claimed as the golden rule of trainings. Since you have been chosen to train a group of people I am assuming that you know the subject you are going to train about and you are identified as an expert. That forms the lifeline of the training (Knowi
7、ng the content). Post that, knowing the audience forms the backbone. All the strategies that you devise to train depend on your understanding of the audience.Thats the prime reason most of the trainers ask the group to introduce themselves and describe the reason what motivates them to attend the tr
8、aining. Bottom-line, if you dont know the profile of the audience simply do not proceed.2. Humor adds life to your trainingTo better make this engrossed in your understanding let me say Humor adds life because It keeps your audience awake : -) A good joke cracked at the right time rejuvenates the wh
9、ole environment. Though there are certain precautions to be taken on this humor driven communication (Will probably have a separate post for that subject).I have attended classic presentations where humor was not just to make environment lively but also to increase the retention period of the topic.
10、 For example talking about the best practices of sales, rather than telling whats wrong and whats right; can you pull a joke of what will happen if something is blindly followed? Creating satire in the right way too makes a person remember. Bottom line Humor is important; it has to be timely, health
11、y and relevant.3. Good Training is all about engagementTraining is an important activity but getting trained is not so exciting. Why? Because most of the times it is passive. People sit there listening to the trainer (Some even fall asleep with eyes wide open, I dont know exactly how that is done).
12、So first change the rules. Change the way the training is done. Engage them in every section of training, ask them questions, answer there queries in different ways. Push them to think new things.Till the time the audience is engaged, the audience is active. As a trainer you have to maintain eye con
13、tact, rehearse the whole presentation, actively listen, move slides, use the whole area, and a bunch of few more things how can you concentrate and make sure that each listener is actually listening to you? Bottom-line Engagement is not a good to have quality its a compulsion.4. Show them the real w
14、orldTry to answer this tough question, what is more interesting watching Jurassic Park or understanding a new business process that your team has to comply to? Well that was easy. Thats what happens. If the audience understands the importance of the training and still is not active, the blame is on
15、you. Try to create a Jurassic park!Derive maximum examples as possible. Try to articulate the concepts to which the audiences connect. Tell stories, Create scenes, make relative analogies. That way you make the content easier to absorb. Bottom line if you draw pictures in their minds you ensure that
16、 they retain content.5. Ask the right questionAs trainers we are very much engrossed in answering the questions. Resolving doubts. Is that really required? Understand this which concept would be retained more in the minds of the audience, the one which you answer or the one they understand? Thats a
17、tricky question of course. I believe making the audience derive an answer by themselves will make them have a connect with it. Finally they have derived the answer.How that is done? I tend to cross question the one who raises a doubt. While answering my cross questions I lead the person to derive an
18、swer to his question. That way not only he understands the concept far better, even I win an image of an expert for myself (whether I am or not? that really doesnt matter). Bottom line, its not about the right answer, its about the right question.FinallyThere are a heck lot of more tips that are buz
19、zing around my ears right now, but lets put it to the part two of this post. Next time when we discuss this topic we would probably have tips as one liners and try to compile as much relevant tips as possible.Up until then, what about your training experience, do you feel bored in some types of trainings. Have you been a trainer? How will you rejuvenate trainings in that case? The baton goes to you, comment on this post and let me know your views about the same.And in case if you found this post worth, do pass share this real experience with at least one of your colleague. Now!