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1、出口产品顾客满意度测评信息调查表出口产品顾客满意度测评信息调查表 CUSTOMER SATISFACTORY INVESTIGATION SHEET 用户名称 (CUSTOMER ): 编号(No.): 产品名称 (PRODUCTS) : 信息收集人 (Collector): 序号 ITEM 测评参数(内容) CONTENT 很满意 very satisfied 5 分 较满意 satisfied 4 分 一般满意 less satisfied 3 分 较不满意 un satisfied 2 分 很不满意 very un satisfied 1 分 1 产品的质量 PRODUCTS QUALI
2、TY 2 产品的可靠性 PRODUCTS RELIABILITY 3 产品的安全性 PRODUCTS SECURITY 4 产品的环保性 PRODUCTS ENVIRONMENTAL PROTECTION CONDITION 5 产品的交付 DELIVERY CONDITION 6 产品的包装 PRODUCTS PACKAGING 7 售后服务 AFTER SERVICE 合计 TOTAL 如果您对产品的评价为一般满意以下,请说明原因如果您对产品的评价为一般满意以下,请说明原因; ;或请您给出印象分(满分或请您给出印象分(满分 100100 分)分) IF YOUR OPINION IS LE
3、SS SATISFACTORY OR LOWER, PLEASE TELL US THE REASON; OR PLEASE GIVE US YOUR IMPRESSION SCORE ABOUT OUR PRODUCTS (FULL MARK IS 100): THANKS VERY MUCH FOR YOUR PARTICIPATION, WE WILL APPRECIATE IT VERY MUCH IF YOU KINDLY FAX US YOUR INVESTIGATION SHEET SIGN: DATE: TEL: 地址:中国 ADD:CHUANGANG ROAD,OILFIEL
4、D,DAGANG DISTRICT,TIANJIN,P.R CHINA 电话:+86-22-25964730,25963415 TEL: +86-22- 2594730,25963415 传真:+86-22-25963440 FAX: +86-22-25963440 出口产品顾客满意度测评信息调查表(综合) CUSTOMER SATISFACTORY INVESTIGATION SHEET 尊敬的用户,为提高我公司的产品质量,本着对用户负责的态度,对您所 使用的我公司产品开展定期的用户满意度调查。我们将充分重视和尊敬您的实际感 受并真实地反映在调查结果中,希望得到您的支持和配合。表中有不清楚之
5、处或有 合理化建议请随时与我们联系。 Dear customer: In order to improve the product quality of our company, we will implement a regular investigation for our product you use. We will give high emphasis and respect to your suggestion and look forward to your support and cooperation. Please feel free to contact us when
6、 you have problems or reasonable suggestion. 您对所使用的产品最不满意的是: what is the most unsatisfied part for you: 您对所使用的产品最满意的是: what is the most satisfied part for you: 您在使用过程中发现存在哪些质量问题: Do you find some quality problem in use? If yes, What is it? 如果不考虑价格因素,您愿意使用哪个厂家的同类产品,为什么? Which companys product would you like to choose without consideration of the price factor, and Why? 对我公司产品有哪些改进建议: What is your suggestion about our product? 对本次调查方式和调查项目的改进建议: what is your suggestion about the investigation means and investigation item: