RSLogix 5000 V20 software prompts Log On to FactoryTalk when started.docx

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1、RSLogix 5000 V20 software prompts Log On to FactoryTalk when startedRSLogix 5000 V20 software prompts Log On to FactoryTalk when startedQuestionWhy would RSLogix 5000 V20 software prompt with a FactoryTalk Security login wh en started, even though no security was configured?AnswerRSLogix 5000 v20.00

2、 software enables FactoryTalk Security by default. When launching RSLogix 5000 software, the “Log On to FactoryTalk” dialog box may be displayed. This dialog box may be seen when you do not have Administrato r privileges on the personal computer and the current user does not exist in th e FactoryTal

3、k directory. If this dialog box is cancelled, the RSLogix 5000 soft ware will not be launched. When the dialog box is displayed, entering the crede ntials for a user that exists in the FactoryTalk Directory will allow RSLogix 5 000 software to be launched. Administrator accounts are included in the

4、Factory Talk Directory by default. (x124955)To avoid seeing this dialog box, you can add the current user or user group to the FactoryTalk directory. Follow these steps to add a user or user group to th e FactoryTalk directory:1.Go to Start- Programs- Rockwell Software- FactoryTalk Administration Co

5、nsole.2.Select the Network directory when prompted. (You may need to provide credentials fora user with Administrator privileges in order to continue.)3.To allow access for a particular user, navigate to “NetworkSystemUsers and GroupsUsers”, right-click the Users folder, and choose “New-Windows Link

6、ed User”.Note: If you see a prompt Unable to log on user xx from computer XX, you may need to create the network directory first using the FactoryTalk directory wizard4.Click Add and provide the domainlogon name for the desired user. (You can click Check Names to verify that the name was found.)5.To

7、 allow access for all authenticated users, right-click on NetworkSystemUsers andGroupsUser Groups and choose “New-Windows Linked User Group”.6.Click Add.7.Type the name of the user group “authenticated users”.8.Click OK.The “Log On to FactoryTalk” dialog box may also be displayed when using Remot e

8、Desktop to connect to the personal computer that is running RSLogix 5000 soft ware. This is due to FactoryTalk Security not recognizing the computer name. To enable access through Remote Desktop for a specific computer, you should add the name of the computer that is initiating the Remote Desktop co

9、nnection to the “NetworkSystemComputers and GroupsComputers” folder in the FactoryTalk Ad ministration Console. To allow remote computers to connect using the name of th e host computer, open the FactoryTalk Administration Console and log in to the Network directory using your domain credentials. Th

10、en navigate to “NetworkSys temPoliciesSecurity Policy”. In the “Computer Policy Settings” section, se t “Identify terminal server clients using the name of” to “Server Computer”. To allow all computers to connect, set the value of “Require computer account s for all client machines” to disabled.Addi

11、tional Notes1.If “Use single sign-on” is set to “disable” in FactoryTalk software, then the “Log On to FactoryTalk” dialog box will be displayed each time RSLogix 5000 software is launched and proper user credentials must be entered in order to continue. (By de fault, “Use single sign-on” is set to

12、“enable”.)2.An initial FactoryTalk lockout can happen if the Microsoft Windows Login is:USERNAME = Administrator or other Admin accountPASSWORD = blank meaning one does not existTo correct this issue, assign a password to the local administrators account. Now, with a password, users should be able t

13、o successfully run the FactoryTal k Directory Configuration http:/ Name ChangedThe Log On dialog may also be seen if the computer name has been changed. The solution in this case is to run the FactoryTalk Directory Configuration Wizard to get the FactoryTalk Security to recognize the Windows Users a

14、ccounts again:1.From the local computer, click Start - Programs - Rockwell Software - FactoryTalk Tools - FactoryTalk Directory Configuration Wizard2.Select network, and give a Windows Admin User credentials3.After this the RSLogix 5000 v20.00 software should start without a prompt.In some cases eve

15、n after going through FactoryTalk Directory Configuration Wiza rd the “Log On to FactoryTalk” window still shows up and it does not allow to login even when using computer admin username and password. To resolve it:1.Login to FactoryTalk Administration Console2.Go to System - Computers and Groups3.R

16、ight click on Computers4.Go to New Computer.5.Add new computer name and click OKRemove FactoryTalk Service PlatformThere maybe certain configurations where the installed Rockwell Software packag es do not require the FactoryTalk Service Platform as a prerequisite.For example, if only RSLogix 5000 an

17、d RSLinx Classic software installed and Fac toryTalk security isnt required, the user can remove the FactoryTalk Service P latform from the Windows Add/Remove Programs list. Afterwards the ability to co nfigure security in RSLogix 5000 is disabled. Similar to RSLogix 5000 V19 and p rior when securit

18、y is not enabled.?You cannot secure a project?You cannot access a secured projectTemporary workaround - Install patch to FactoryTalk Service Platform 2.50.00 There are certain configurations where installation of patch to FactoryTalk Service Platform 2.50.00 solve problems. Patch files are available in Answer ID 492403.

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