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1、英文“致歉信”，例文英文“致歉信”例文ApologyletterDearMsWi nston.Thepurposeofthisistoc onv eytoyoumys in cereapologiesfora nyinconvenien cey oumayhaveexperie ncelastm on thwithrespecttothei nstallati ono fyourI nterne thighspeedservice.Ijustreturnedfromvacatio nthisweeka ndfoun dyourfilei nmyin-basket.Asso on aslrevi
2、ewedyourcaseitwasclearthatsomehowyourJau.20threquestforacha nge in servicehadsomehowslippedthroughthecracks.The onl ypossibleexpla nati on lean giveisthatwehaverece ntlyhada nu mberofkeystaffcha nges,whichmighthav eresultedi ny ourletterbei ngoverlooked.Con seque ntly,lhavedirectedouri nstallati on
3、grouptoco ntactyoubythee ndoft hisweektosetupatimec onvenien ttoyouwhe ntheycouldgotoyourhousea ndin stal lyournewroutera ndmakethe necessaryadjustme ntstoyoursoftware.Becauseofthisseriousoversight,a ndasatestame nttoourappreciati ono fyouas outcustomer,wearegoi ngtoprovideyouwithyourfirstthreem on
4、thsofhighspeed serviceforfreecharge.Therefore,youracc oun twill notbebilledu ntilJu neoft hisyear.Ms.Wi nsto n,l etmeassureyouthatwhathappe nedi ny ourcaseis no ttypicalofCabl eNet slevelofcustomerservice.Weco nti nu etobecommittedtoprovidi ngyoua ndallof ourcustomerswiththehigheststa ndardsofservicei nthei ndustry.Ifyouhaveanyquestionspleasedon' thesitatetocallmeat*.文章来源网，仅供分享学习参考Yours in serviceTonyMan ager,customersolutio ns2008