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1、BS EN ISO 9241-300:2008 ICS 13.180; 35.180 NO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAW BRITISH STANDARD Ergonomics of human- system interaction Part 300: Introduction to electronic visual display requirements (ISO 9241-300:2008) Licensed Copy: London South Bank University,
2、 South Bank University, 30/01/2009 13:47, Uncontrolled Copy, (c) BSI This British Standard was published under the authority of the Standards Policy and Strategy Committee on 3 2008 BSI 2008 ISBN 978 0 580 54340 1 Amendments/corrigenda issued since publication DateComments BS EN ISO 9241-300:2008 Na
3、tional foreword This British Standard is the UK implementation of EN ISO 9241-300:2008. The UK participation in its preparation was entrusted to Technical Committee PH/9, Applied ergonomics. A list of organizations represented on this committee can be obtained on request to its secretary. This publi
4、cation does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. Compliance with a British Standard cannot confer immunity from legal obligations. 1 December Licensed Copy: London South Bank University, South Bank University, 30/01/200
5、9 13:47, Uncontrolled Copy, (c) BSI EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN ISO 9241-300 November 2008 ICS 13.180; 35.180 English Version Ergonomics of human-system interaction - Part 300: Introduction to electronic visual display requirements (ISO 9241-300:2008) Ergonomie de linteracti
6、on homme-systme - Partie 300: Introduction aux exigences relatives aux crans de visualisation lectroniques (ISO 9241-300:2008) Ergonomie der Mensch-System-Interaktion - Teil 300: Einfhrung in die Anforderungen an elektronische optische Anzeigen (ISO 9241-300:2008) This European Standard was approved
7、 by CEN on 28 December 2007. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national s
8、tandards may be obtained on application to the CEN Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notifi
9、ed to the CEN Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malt
10、a, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: rue de Stassart, 36 B-1050 Brussels 2008 CENAll rights of expl
11、oitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN ISO 9241-300:2008: E Licensed Copy: London South Bank University, South Bank University, 30/01/2009 13:47, Uncontrolled Copy, (c) BSI BS EN ISO 9241-300:2008 EN ISO 9241-300:2008 (E) 3 Foreword This docume
12、nt (EN ISO 9241-300:2008) has been prepared by Technical Committee ISO/TC 159 “Ergonomics“ in collaboration with Technical Committee CEN/TC 122 “Ergonomics“, the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an
13、identical text or by endorsement, at the latest by May 2009, and conflicting national standards shall be withdrawn at the latest by May 2009. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held res
14、ponsible for identifying any or all such patent rights. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Fra
15、nce, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. Endorsement notice The text of ISO 9241-300:2008 has been approved by CEN as a EN ISO 9
16、241-300:2008 without any modification. Licensed Copy: London South Bank University, South Bank University, 30/01/2009 13:47, Uncontrolled Copy, (c) BSI BS EN ISO 9241-300:2008 ISO 9241-300:2008(E) ISO 2008 All rights reserved iii Foreword ISO (the International Organization for Standardization) is a
17、 worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represente
18、d on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. International Standards are draf
19、ted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of technical committees is to prepare International Standards. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Sta
20、ndard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. ISO 9241-300 was prepar
21、ed by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 4, Ergonomics of human-system interaction. ISO 9241 consists of the following parts, under the general title Ergonomic requirements for office work with visual display terminals (VDTs): Part 1: General introduction Part 2: Guidance on
22、 task requirements Part 4: Keyboard requirements Part 5: Workstation layout and postural requirements Part 6: Guidance on the work environment Part 9: Requirements for non-keyboard input devices Part 11: Guidance on usability Part 12: Presentation of information Part 13: User guidance Part 14: Menu
23、dialogues Part 15: Command dialogues Part 16: Direct manipulation dialogues Part 17: Form filling dialogues Licensed Copy: London South Bank University, South Bank University, 30/01/2009 13:47, Uncontrolled Copy, (c) BSI BS EN ISO 9241-300:2008 ISO 9241-300:2008(E) iv ISO 2008 All rights reserved IS
24、O 9241 also consists of the following parts, under the general title Ergonomics of human-system interaction: Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services Part 110: Dialogue principles Part 151: Guidance on World Wide Web user interfaces Part
25、 171: Guidance on software accessibility Part 300: Introduction to electronic visual display requirements Part 302: Terminology for electronic visual displays Part 303: Requirements for electronic visual displays Part 304: User performance test methods for electronic visual displays Part 305: Optica
26、l laboratory test methods for electronic visual displays Part 306: Field assessment methods for electronic visual displays Part 307: Analysis and compliance test methods for electronic visual displays Part 308: Surface-conduction electron-emitter displays (SED) Technical Report Part 309: Organic lig
27、ht-emitting diode (OLED) displays Technical Report Part 400: Principles and requirements for physical input devices Part 410: Design criteria for physical input devices Part 920: Guidance on haptic and tactile interactions For the other parts under preparation, see Annex A. Licensed Copy: London Sou
28、th Bank University, South Bank University, 30/01/2009 13:47, Uncontrolled Copy, (c) BSI BS EN ISO 9241-300:2008 INTERNATIONAL STANDARD ISO 9241-300:2008(E) ISO 2008 All rights reserved 1 Ergonomics of human-system interaction Part 300: Introduction to electronic visual display requirements 1 Scope T
29、his part of ISO 9241 provides an introduction to the other parts in the ISO 9241 “300” subseries, and explains its modular structure. The ISO 9241 “300” subseries establishes requirements for the ergonomic design of electronic visual displays. These requirements are stated as performance specificati
30、ons, aimed at ensuring effective and comfortable viewing conditions for users with normal or adjusted-to-normal eyesight. Test methods and metrology, yielding conformance measurements and criteria, are provided for design evaluation. The ISO 9241 “300” subseries is applicable to the visual ergonomic
31、s design of electronic visual displays for a diversity of tasks in a wide variety of work environments. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the
32、latest edition of the referenced document (including any amendments) applies. ISO 9241-302, Ergonomics of human-system interaction Part 302: Terminology for electronic visual displays ISO 9241-303, Ergonomics of human-system interaction Part 303: Requirements for electronic visual displays ISO 9241-
33、304, Ergonomics of human-system interaction Part 304: User performance test methods for electronic visual displays ISO 9241-305, Ergonomics of human-system interaction Part 305: Optical laboratory test methods for electronic visual displays ISO 9241-306, Ergonomics of human-system interaction Part 3
34、06: Field assessment methods for electronic visual displays ISO 9241-307, Ergonomics of human-system interaction Part 307: Analysis and compliance test methods for electronic visual displays 3 Terms and definitions For the purposes of this document, the terms and definitions given in ISO 9241-302 ap
35、ply. Licensed Copy: London South Bank University, South Bank University, 30/01/2009 13:47, Uncontrolled Copy, (c) BSI BS EN ISO 9241-300:2008 ISO 9241-300:2008(E) 2 ISO 2008 All rights reserved 4 Conformance Conformance shall be achieved by the use of an applicable compliance method according to ISO
36、 9241-307, with consideration of the related test method or methods specified in ISO 9241-304, ISO 9241-305 and/or ISO 9241-306. If a compliance method cannot be established, ISO 9241-303 shall be used as a design guideline for applying ISO 9241-304, ISO 9241-305 or ISO 9241-306, as relevant to the
37、devising question. 5 Overview of the ISO 9241 “300” subseries The structure of the ISO 9241 “300” subseries (see Table 1) itself part of the ISO 9241 series of ergonomics standards (see Annex A) is intended to maximize the future extendibility of the subseries, allowing it to cover new technologies,
38、 tasks and environments, while at the same time minimizing that portion of its content that will be needed by a particular user. ISO 9241-302 defines terms that are common to the entire subseries. ISO 9241-303 presents the basic ergonomics guiding principles and performance requirements, independent
39、 of technology, task and environment, based on human performance criteria. These requirements cannot be assessed as such, since every requirement has to be assessed using a test method applicable to the particular technology, task and environment in question. ISO 9241-304 specifies test methods base
40、d on user tests that can be performed in usability laboratories meeting the quality criteria of ISO/IEC 17025. ISO 9241-305 includes test methods based on optical measurements, electrical measurements and observation which can be performed in optical labs meeting the quality criteria of ISO/IEC 1702
41、5. ISO 9241-306 includes test methods based on optical measurements and observation, which are suitable for field assessment in the actual workplace. ISO 9241-307 establishes compliance routes for different contexts of use (display technologies, tasks, environments and user groups). ISO/TR 9241-308
42、gives guidelines for surface-conduction electron-emitter displays (SED). ISO/TR 9241-309 gives guidelines for organic light-emitting diode (OLED) displays. Future developments in science and technology are to be covered by frequent amendments to ISO 9241-304, ISO 9241-305, ISO 9241-306 and ISO 9241-
43、307. In this manner, and whenever necessary, out-dated methods can be replaced by the state-of-the-art: the main core of information represented by the standards themselves will remain unchanged over an extended period of time; while amendments are used to cover new developments, their form and brev
44、ity making it quicker and easier to define internationally standardized methods and criteria for display ergonomics. Table 1 Structure of ISO 9241 “300” subseries ISO 9241- 300 302 303 304 305 306 307 308 309 Introduction Terminology Ergonomics requirements User performance test methods Optical labo
45、ratory test methods Field assessment methods Analysis and compliance test methods SED OLED 1 Method 11 Method 11 Method 11 Method 1 2 Method 22 Method 22 Method 22 Method 2 n Method n n Method n n Method n n Method n a a a As Technical Reports ISO/TR 9241-308 and ISO/TR 9241-309 are entirely informa
46、tive in nature and do not have to be reviewed until the data they provide are considered to be no longer valid or useful. Licensed Copy: London South Bank University, South Bank University, 30/01/2009 13:47, Uncontrolled Copy, (c) BSI BS EN ISO 9241-300:2008 ISO 9241-300:2008(E) ISO 2008 All rights
47、reserved 3 6 Integrated vs. modular products Display products are not always single integrated products (e.g. PDA, cellular phones, ATM), but can also comprise a system of independent modules (system units, monitors, graphic cards) that will need to be separately type tested individually. There are
48、cases where product features having ergonomic impact can be tested independently of the other modules in the same system. A part of the ISO 9241-300 subseries might well contain an analysis and compliance testing method for that particular type of product. In other cases, modules cannot be type-test
49、ed independently either because they affect one anothers behaviour, or because the image quality depends on the behaviour of the user. Here, ISO 9241-307 is unable to provide a complete analysis or compliance (see, for example, ISO/IEC 17025) testing methods, and a section of the analysis and compliance evaluation will instead have to be performed as field assessment at the workplace. See Table 2. Table 2 Example of analysis and compliance te