《ISO-14915-1-2002.pdf》由会员分享，可在线阅读，更多相关《ISO-14915-1-2002.pdf（20页珍藏版）》请在三一文库上搜索。
1、INTERNATIONAL STANDARD ISO 14915-1 First edition 2002-11-01 Reference number ISO 14915-1:2002(E) ISO 2002 Software ergonomics for multimedia user interfaces Part 1: Design principles and framework Ergonomie des logiciels pour les interfaces utilisateur multimdias Partie 1: Principes et cadre de conc
2、eption Copyright International Organization for Standardization Provided by IHS under license with ISO Licensee=NASA Technical Standards 1/9972545001 Not for Resale, 04/19/2007 21:36:32 MDTNo reproduction or networking permitted without license from IHS -,-,- ISO 14915-1:2002(E) ii ISO 2002 All righ
3、ts reserved PDF disclaimer This PDF file may contain embedded typefaces. In accordance with Adobes licensing policy, this file may be printed or viewed but shall not be edited unless the typefaces which are embedded are licensed to and installed on the computer performing the editing. In downloading
4、 this file, parties accept therein the responsibility of not infringing Adobes licensing policy. The ISO Central Secretariat accepts no liability in this area. Adobe is a trademark of Adobe Systems Incorporated. Details of the software products used to create this PDF file can be found in the Genera
5、l Info relative to the file; the PDF-creation parameters were optimized for printing. Every care has been taken to ensure that the file is suitable for use by ISO member bodies. In the unlikely event that a problem relating to it is found, please inform the Central Secretariat at the address given b
6、elow. ISO 2002 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISOs member bod
7、y in the country of the requester. ISO copyright office Case postale 56 CH-1211 Geneva 20 Tel. + 41 22 749 01 11 Fax + 41 22 749 09 47 E-mail copyrightiso.ch Web www.iso.ch Printed in Switzerland Copyright International Organization for Standardization Provided by IHS under license with ISO Licensee
8、=NASA Technical Standards 1/9972545001 Not for Resale, 04/19/2007 21:36:32 MDTNo reproduction or networking permitted without license from IHS -,-,- ISO 14915-1:2002(E) ISO 2002 All rights reserved iii Contents Page 1Scope . 1 2Normative references . 1 3Terms and definitions 2 4Application of ISO 14
9、915 2 4.1Intended user groups . 2 4.2Applying the recommendations . 3 4.3Reporting conformance to parts of ISO 14915 3 5Design goals and principles 3 5.1Design goals 3 5.2Multimedia design principles . 3 5.2.1General . 3 5.2.2Dialogue principles . 4 5.2.3Multimedia specific design principles . 4 5.2
10、.4Suitability for the communication goal 5 5.2.5Suitability for perception and understanding 5 5.2.6Suitability for exploration . 7 5.2.7Suitability for engagement 8 6Design considerations 8 6.1General 8 6.2Content design 9 6.2.1General . 9 6.2.2Analysing the communication goal . 9 6.2.3Structuring
11、content . 9 6.3Interaction design 9 6.3.1General . 9 6.3.2Navigation . 9 6.3.3Media control and interaction . 10 6.3.4Dialogue interaction 10 6.4Media design . 10 7Design and development process 10 7.1General 10 7.2Analysis . 11 7.3Conceptual design . 11 7.4Content, interaction and media design 11 7
12、.5Prototyping 11 7.6Evaluation 11 Bibliography. 12 Copyright International Organization for Standardization Provided by IHS under license with ISO Licensee=NASA Technical Standards 1/9972545001 Not for Resale, 04/19/2007 21:36:32 MDTNo reproduction or networking permitted without license from IHS -,
13、-,- ISO 14915-1:2002(E) iv ISO 2002 All rights reserved Foreword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees
14、. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the Intern
15、ational Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 3. Draft International Standards adopted by the technical committees are circulated to the member bodie
16、s for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this part of ISO 14915 may be the subject of patent rights. ISO shall not be held responsible for identify
17、ing any or all such patent rights. International Standard ISO 14915-1 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 4, Ergonomics of human-system interaction. ISO 14915 consists of the following parts, under the general title Software ergonomics for multimedia user inte
18、rfaces: Part 1: Design principles and framework Part 2: Multimedia navigation and control Part 3: Media selection and combination Copyright International Organization for Standardization Provided by IHS under license with ISO Licensee=NASA Technical Standards 1/9972545001 Not for Resale, 04/19/2007
19、21:36:32 MDTNo reproduction or networking permitted without license from IHS -,-,- ISO 14915-1:2002(E) ISO 2002 All rights reserved v Introduction The design of user interfaces for multimedia applications typically involves a much wider range of design and evaluation issues than that of conventional
20、 user interfaces based only in textual and graphical format. Many different techniques and design options are available. Multimedia user interfaces incorporate, integrate and synchronize different media (static media such as text, graphics, images, and dynamic media such as audio, animation, video o
21、r other sensory modalities). Within each medium, further distinctions can be made. Graphics, for instance, can be presented either in two- or three-dimensional representation and audio can be further categorized according to the level of sound quality or with respect to mono, stereo or surround soun
22、d. Ergonomic design enhances the ability of users to operate multimedia applications effectively, efficiently and with satisfaction (see ISO 9241-11). This can be achieved by careful design of multimedia applications with respect to user characteristics, the different tasks they are intended to fulf
23、il (e.g. for work, education or performance support) and the environment in which the system will be used. An ergonomic design of multimedia user interfaces can also improve the safety of operating a system (e.g. delivering an alarm both in visual and auditory media). The range of media available an
24、d the interaction of different media have a variety of perceptual, cognitive and other ergonomic implications for the users. Specific characteristics of multimedia are the potentially high perceptual load, the structural and semantic complexity, or the large volume of information to be conveyed thro
25、ugh the system. Multimedia applications are often used for communicative purposes. Manipulation of data or information presented in multimedia applications is also often part of the users activity. ISO 14915 provides requirements and recommendations on the ergonomic design of multimedia software-use
26、r interfaces. ISO 14915 is not intended to provide detailed guidance for the design using only a single medium. It does not, therefore, describe how to design an effective graphical animation or how to cut a particular video sequence. This part of ISO 14915 addresses design issues related to the use
27、r interface of multimedia applications, such as the conceptual structure of the interface, the selection and integration of media, user navigation or the controls used for interacting with the different media. The range of applications addressed includes stand-alone and network-delivered application
28、s of various sizes and degrees of complexity (e.g. from a single web page to a complex catalogue or an interactive simulation). ISO 14915 consists of the following parts. a)Part 1: Design principles and framework Part 1 establishes design principles for multimedia user interfaces and provides a fram
29、ework for multimedia design. The principles are introduced in order to provide the basis for detailed multimedia-specific recommendations described in the other parts of ISO 14915. General recommendations on the process of designing multimedia user interfaces are given. b)Part 2: Multimedia navigati
30、on and control Part 2 provides recommendations for media control and navigation in multimedia applications. Media control is mainly concerned with functions for controlling dynamic media such as audio or video. Navigation refers to the conceptual structure of the multimedia application and the users
31、 interactions needed in order to move in that structure. It also includes recommendations for searching multimedia material. c)Part 3: Media selection and combination Part 3 provides recommendations for the selection of media with respect to the communication goal or the task, as well as with respec
32、t to the informations characteristics. It also provides guidance for combining different media. In addition, it includes recommendations for integrating multimedia components in viewing and reading sequences. Copyright International Organization for Standardization Provided by IHS under license with
33、 ISO Licensee=NASA Technical Standards 1/9972545001 Not for Resale, 04/19/2007 21:36:32 MDTNo reproduction or networking permitted without license from IHS -,-,- Copyright International Organization for Standardization Provided by IHS under license with ISO Licensee=NASA Technical Standards 1/997254
34、5001 Not for Resale, 04/19/2007 21:36:32 MDTNo reproduction or networking permitted without license from IHS -,-,- INTERNATIONAL STANDARDISO 14915-1:2002(E) ISO 2002 All rights reserved 1 Software ergonomics for multimedia user interfaces Part 1: Design principles and framework 1Scope This part of I
35、SO 14915 establishes design principles for multimedia user interfaces and provides a framework for handling the different considerations involved in their design. It addresses user interfaces for applications that incorporate, integrate and synchronize different media. This includes static media suc
36、h as text, graphics, or images, and dynamic media such as audio, animation, video or media related to other sensory modalities. Detailed design issues within a single medium (e.g. the graphical design of an animation sequence) are only addressed as far as they imply ergonomic consequences for the us
37、er. This part of ISO 14915 gives requirements and recommendations for the ergonomic design of multimedia applications mainly intended for professional and vocational activities such as work or learning. It does not specifically address applications outside this area such as entertainment, although s
38、ome recommendations can also be applicable in such domains. This part of ISO 14915 is applicable to software aspects related to multimedia user interfaces and does not address hardware or implementation issues. The ergonomic requirements and recommendations described in this part of ISO 14915 can be
39、 realized through very different techniques, e.g. the delivery system, a scripting language, or the application. The focus of this part of ISO 14915 is on multimedia presentation issues. Multimodal input which uses different media such as speech in combination with pointing for entering information
40、is not considered in the recommendations provided. 2Normative references The following normative documents contain provisions which, through reference in this text, constitute provisions of this part of ISO 14915. For dated references, subsequent amendments to, or revisions of, any of these publicat
41、ions do not apply. However, parties to agreements based on this part of ISO 14915 are encouraged to investigate the possibility of applying the most recent editions of the normative documents indicated below. For undated references, the latest edition of the normative document referred to applies. M
42、embers of ISO and IEC maintain registers of currently valid International Standards. ISO 9241-10:1996, Ergonomic requirements for office work with visual display terminals (VDTs) Part 10: Dialogue principles ISO 9241-11:1998, Ergonomic requirements for office work with visual display terminals (VDTs
43、) Part 11: Guidance on usability ISO 13407:1999, Human-centred design processes for interactive systems ISO 14915-2:1), Software ergonomics for multimedia user interfaces Part 2: Multimedia navigation and control ISO 14915-3:2), Software ergonomics for multimedia user interfaces Part 3: Media select
44、ion and combination 1)To be published. 2)To be published. Copyright International Organization for Standardization Provided by IHS under license with ISO Licensee=NASA Technical Standards 1/9972545001 Not for Resale, 04/19/2007 21:36:32 MDTNo reproduction or networking permitted without license from
45、 IHS -,-,- ISO 14915-1:2002(E) 2 ISO 2002 All rights reserved 3Terms and definitions For the purposes of this part of ISO 14915, the following terms and definitions apply. For additional definitions, see the other parts of ISO 14915. A precise definition of media types is provided in ISO 14915-3. 3.
46、1 content information to be communicated by means of a multimedia application from the originator to the user according to certain communication goals 3.2 dynamic media media in which the presentation to the user changes according to time EXAMPLEThese include video, music, animation. 3.3 medium, sin
47、g. media, pl. different specific forms of presenting information to the human user EXAMPLEThese include text, video, graphics, animation, audio. 3.4 metaphor concepts already familiar to the user employed by the application to aid the users understanding and prediction of the applications behaviour
48、3.5 multimedia combinations of static and/or dynamic media which can be interactively controlled and simultaneously presented in an application EXAMPLEThese include combinations of text and video, or audio and animation. 3.6 navigation users movement in and between media objects or presentation segments (see ISO 14915-2) in order to find an object, a particular topic, or a specific piece of information 3.7 static media media in which the presentation to the user does not change over time EXAMPLEThese include