2020年英语三级真题新答案.docx

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1、一、单选题1、Your complaint is(A).Would you like to give us one more chance?A、reasonableB、funny C、too muchD、 unreasonable2、Were leaving on Tuesday, when should we (A)? A、check outB、 returnC、check inD、going3、Im very glad to fly with you, welcome to(B)our big family.A、take part in B、join C、attendD、enter4、Po

2、ssibly could you please arrange our rooms(B)the same floor?A、inB、on C、ofD、at5、How would you like our entree on this flight? Does it(B)the local passenge.A、fitB、meetC、catchD、accord6、Sir/Miss, please keep(C)and make enough()for our patient who needs more rest. Thanks for your cooperation!A、noisy;room

3、B、noisy; space C、quiet; roomD、 noise;space7、Any(A)personnel on board please identify yourself to cabin crew. Your assis.A、medical B、ground C、flight crew D、 maintenanc8、It is hot and(C)baked.Please enjoy it.A、fresher B、fresh C、freshlyD、freshness9、Sir, your seat is in the (B) of the cabin, by the wind

4、ow aisle.A、low B、middle C、behind D、high10、Excuse me,sir, there was a kid who (D) beverage on his seat and seat numl.A、spillingB、spill C、spiltedD、spilled11、Sorry, this meal I am having (C).A、is changedB、is bad C、went bad D、is broken12、Please do the exit seat passenger(C).A、assume B、evaluate C、evaluat

5、ion D、estimate13、We would like to (B)our stay in your hotel for 2 days as our returninA、last B、extend C、longer D、delay14、Today we have prepared you braised meat balls with rice(B)brown sauce.A、ofB、in C、withD、on15、Madam, I have(C)about your connecting flig.A、many information newB、much new information

6、C、some new informationD、any information new16、As a silver card member, you can redeem the mileage points for (B).A、Alcoholic beverage serviceB、free flight tickets and upgradeC、MoneyD、free meal on broad.17、Could you accept the red wine with(C)tannin?A、thick B、deep C、strong D、heavy18、 As soon as we la

7、nd,(C)will board the plane and take over the situatioA、ground staffB、cabin crew C、paramedicsD、 maintenance personnel19、One of our passengers, suspected a heart disease, requires (D)at moment.A、complaints B、an emergency evacuation C、cabin services D、urgent medicine assistance20、That(B)we only have 25

8、 minutes to make the connection!A、to mean B、means C、 meaning D、meaning21、Excuse me,captain, the ground staff is(C),shall I()doors forA、leaving / disarmB、coming / openC、coming / disarmD、leaving / open22、Unfortunately, upgrade service is not(A)because first class is fully booked tooA、availableB、access

9、ibleC、receivableD、acceptable23、Seats in the first row of economy class and emergency exits are the(A)seats.A、selection B、 choose C、select D、choice24、Whats your responsible area when(A).A、evacuatingB、evaluate C、evaluation D、evacuate25、This transit passenger cant catch up with the next flight, so he n

10、eeds a (C).A、receiptsB、signatureC、delay certificateD、document26、You can get (A)upon arrival, please contact our ground staff.A、delay certificateB、meal couponC、arrival certificate D、boarding pass27、Today is our Chinese traditional festival:(A),people usually get together and eat mooncakes.A、Mid-autum

11、n festivalB、Spring festivalC、Dragon boat festivalD、Double ninth festival28、Excuse me,captain, some passengers(C)to deplane ,I think its necessary to call the for help。A、want / ground staffB、want / policeC、refuse / policeD、insist / nrnunri staff29、We will prepare for the cabins safety,(D)sudden turbu

12、lence.A、even inB、soC、ifD、in case of30、How to inform the captain when the plane is (D).A、kidnapB、hitC、abductionD、hijacked31、The passengers were(C)with our service and told me they would A、gladB、satisfyC、satisfiedD、pleased32、If anything happens, keep calm,Dont be(A).A、panicB、 shakeC、badD、scream33、Acco

13、rding to our information list, you are our(B)customer, we willA、high-endB、high-valuedC、expensiveD、special34、Sorry, Sir. We dont any foreign currency, we only(C)RMB.A、collectB、/C、acceptD、receive35、You are really a good(D)of us,especially for your grooming.A、figureB、model C、patternD、example36、Excuse m

14、e,captain,where is the(A)airport for this flight?A、alternateB、altitude C、secondD、instead37、I will turn(A)the emergency lighting later.Report to me as soon as possibleA、onB、offC、downD、of38、The(A)regulations on thecame into force on January 1st,2017. If youA、 latest / punctuality management of flights

15、B、new / punctuality management of flightsC、latest / cabin management of flightsD、newest / cabin management of flights39、Sir/Miss, I will help you(B)the collar,your seat belt and()the seat back so that you may feel much comfortabA、tighten; fasten; straight upB、loosen; release; reclineC、loosen; fasten

16、; recline D、tighten; release; straight up40、Excuse me, sir. Baggage couldnt be left here(A)the aisle mustnt be blocA、for; puttingB、and; to putC、for; to putD、and; putting41、Sorry, Sir. Mileage exchange for selection seats is still(B). You can pay inA、on developmentB、in developmentC、on the wayD、in the

17、 way42、Excuse me,captain, due to the delay of this flight, he wont be able to catch the flight. Please(B)it for him as soon as possible. Thank you.A、reroute B、arrange C、 sendD、route43、If we find any suspicious items, dont touch it and (B)the captain and theA、callB、InformC、goD、 announce44、Excuse me,

18、purser, the clean water inpouring and sewage water pumping for (C)A、be finished B、finished C、has been finishedD、finishing45、Please prepare (B) the demo kits if the video system is broken ,and do the safety demonstration A、toB、for C、withD、at46、Where could the passengers get their checked luggage? (A)

19、A、Baggage claim areaB、Customs C、Flight connections center D、Departure lounge47、Traditional Spring Festival is also called “guo nian” (D)means “say goodbye to the past and cross into the New Year” A、so thatB、which oneC、soD、which48、Who is going to deal with the complaints when the passengers are dissa

20、tisfia? (A)A、purser/cabin managerB、security guard C、steward ; D、captain49、Since one passenger(C) , could you please help me to contact with the groundA、was got a stomachacheB、gets a stomachacheC、has got a stomachacheD、get a stomachache50 . if you forcibly occupy the aircraft, i will call (C) for hel

21、p。 A、cabin crews B、the ground staffC、the policeD、other passengers51. Clean the toilets (C)please.A、usuallyB、frequentC、frequentlyD、often52. Please (D) us with more drinks and napkins due to the delay of our flight A、giveB、C、D、provide53、 (D)to check the mileage points A、consult the air marshal of this

22、 flightB、ask the ground staffs in baggage claim areaC、search the “points”in the wechat accountD、You can log in the Eastern Miles Official website or dial the service hotline 9553054、How much is the train (A) to Disneyland and how many stops are there? A、fareB、stationC、billD、money55、how can you (A) t

23、he cockpit A、enterB、comeC、goD、participarte56、this is not allowed to take the (D)of the job to fetch anything A、adviceB、advanceC、adviseD、advantage57、there is a baby cart needs (D)at the air bridge, could you please contact with the ground service? A、takeB、to takeC、have been takenD、to be taken58、are y

24、ou used to the life here? dose the weather (A) you?A、agree withB、more likeC、upon onD、make up59、Cabin crew make the cabin (D) before disembarkation. A、tideB、cleanC、clearD、clearance60、The (C) of passengers for our flight is 100, we have been equipped for 90 meals and need 10 more as soon as possible A

25、、qualityB、numberC、amountD、count61、excuse me, captain, could you please tell me (D)?A、how can I get to the ground staff B、when was the ground staff C、how far the ground staff is D、where the ground staff is62、Since we arrive at London, I think there are many rules we should (C) .A.follow B.abideC.obey

26、 D.observe63.I would like to (B) the hotel shuttle bus to downtown.A.useB.take C.takingD.using64.Shanghai is also a famous (B) city.A.history and culturel B.historical and cultural C.historical and cultureD.history and culture 65.The VIP needs (A) .A.guidanceB.to be guiding C.to guideD.to guiding66.

27、Those in charge of the meals please check the (C) and quality of todays meals.A.number B.numbersC.quantityD.many67.Please (A) our pre take-off/landing safty check carefally.A.conduct B.make C.takeD.let 68.The passengers were (B) with our service and told me they would choose China Eastern for Airlin

28、es next flight.A.glad B.satisfed C.pleased D.satisfy69.Hey,miss.I m finished my meal.Ok, I will (B) your table .A.clear off,right away B.clear up,right away C.clear up,right off D.clear off,right off 70.Do you happen to know (D) will it take from here to the Darling Harbour.A.how many timeB.how far

29、C.whats the distance D.how long 71.Special meals should (A) 24 hours before departure.A.be booked B.to be booked C.booked D.book 72. (A) 12 calendar months,you will be upgraded to our platinum,gold or silver member through mileage accumulation or times of taking flights.A.Within B.Through C.AsD.On73

30、.Could you please tell me the antecedent and (A) .A.consequances B.posteriorC.effect D.result 74.Clean the toilets (B) please.A.frequent B.frequently C.often D.usually 75.If anything happens,keep calm,Dont be (C) .A.shake B.badC.panic D.scream76.When (D) the turbulence?A.will us encounter B.we will encounterC.will we encountering D.will we encounter

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