《TQM的100种方法.docx》由会员分享，可在线阅读，更多相关《TQM的100种方法.docx（3页珍藏版）》请在三一文库上搜索。
1、无忧商务网共享和传播管理资源，引导管理人事先卓越管理LIST OF 100 METHODS FOR TQMManagement methods1. Acceptable quality level (AQL)2. Affinity diagram3. Arrow diagram4. Benchmarking5. Consensus reaching6. Contingency planning7. Cost-benefit analysis8. Criteria testing9. Customers contingency table10. Deming wheel (PDCA)11. De
2、partmental purpose analysis (DPA)12. Error proofing (pokayoke)13. Force analysis14. Gannt charts15. ISO 900016. Just in time (JIT)17. Kaizen18. Mystery shopping19. Objective ranking20. Pareto analysis21. Potential problem analysis (PPA)22. Problem prevention plan23. Process decision programme chart2
3、4. Programme evaluation and review (PER) technique25. Quality circles26. Quality function deployment (QFD)27. Relation diagram28. Teamwork29. Total productive maintenance30. Why-how charting31. Zero difectsAnalytical methods32. Cause and effect analysis33. Critical path analysis (CPA)34. Departmenta
4、l cost of quality35. Domainal mapping36. Evolutionary operation (EVOP)37. Failure mode and effect analysis (FMEA)38. Fault tree analysis39. Force field analysis无忧商务网共享和传播管理资源，引导管理人事先卓越管理无忧商务网共享和传播管理资源，引导管理人事先卓越管理40. Minute analysis41. Paired comparisons42. Parameter design43. Process cost of quality
5、44. Reliability45. Robust design (off-line quality control)46. Solution effect analysis47. Stratification48. System design49. Taguchi methods50. Tolerance designIdea generation51. Brainstorming52. Brainwriting53. Breaking set54. Buzz groups55. Idea writing56. Imagineering57. Improve internal process
6、 (IIP) plan58. Lateral thinking59. List reduction60. Mind mapping61. Morphological forced connections62. Multi-voting63. Nominal group technique64. Opportunity analysis65. Rich pictures66. Snowballing67. Suggestion schemesDate collection analysis and display68. Bar charts69. Basic statistics70. Box
7、and whisker plots71. C chart72. Checksheets73. Concentration diagrams74. Cusum chart75. Dot plots76. Flowcharts77. Geometric moving average78. Histograms79. Hoshin kanri (quality policy deployment)无忧商务网共享和传播管理资源，引导管理人事先卓越管理无忧商务网共享和传播管理资源，引导管理人事先卓越管理80. Is/is not matrix81. Matrix data analysis82. Mat
8、rix diagram83. Moving average84. Multi-vari charts85. NP chart86. Paynter chart87. P chart88. Pie charts89. Process analysis90. Process capability91. Sampling92. Scatter diagrams93. Spider web diagrams94. Statistical process control (SPC)95. Stem and leaf diagram96. Tally charts97. Tree diagrams98. U chart99. X moving range (X-MR) chart100. X-R chart无忧商务网共享和传播管理资源，引导管理人事先卓越管理