文秘英语期末复习0907.docx

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1、文秘英语期末复习0907、题型I Fill in the blanks with the words and expressions listed below. (20%, each 2 points )AlthoughmanageragainstencountersecretaryfavorableinfluentialwithBeing apresents pleasant tasks and challenges to grow. What is good about the job is that you can learn a lot of knowledge from the 2

2、and other people around you. You havemore opportunities to work 3 the manager than any other colleagues in the company. It iseasier for you to make a 4 impression on the manager and get promoted. Besides, you canknow many 5 people through frequent contact with them, which can also help you learnnew

3、skills. On the other 6, it is not an easy task to be a secretary. You may 7 a lot ofproblems in your work. For instance, you may need to be an interpreter 8 you can t speakthe other language well. Sometimes, you even have to say or do something that is 9 yourdesires. Worst of 10, you are not suppose

4、d to complain when your manager is upset withyou.In additioncoworkersbe aware ofimageimportanceprofessionalroutinerelationshandlingworkingGood human (1) in business require the ability require to deal positively with coworkers and supervisors. A good working relationship with the executive is of utm

5、ost (2). You should understand your employer as an individual. (3), you must (4) the particular goals and burdens that associated with an executive s position. You must prove your self worthy of the employer s confidence and the responsibility for (5) confidential and personal materials.A good emplo

6、yer-secretary team will cooperatively develop guidelines to enable the secretary to take shared administrative responsibility for (6) duties, and to supervise the work of coworkers. As a secretary, you will need to work well not only with your peers but with all ,regardless of (8) levels. In doing s

7、o, you should display loyalty, dependability, and good judgment.Good (9) relations must extend to visitors. You can be proud of your role in creating a positive(10) to outsiders.Ans:Advanced graduated from enable located in founded facility including begin with average one timeHamburger University i

8、s McDonalds worldwide management training center(1) Oak Brook, Illinois. It was(2) in 1961. It has come a long way since they opened their training(3) in the basement of a restaurant. From then on, they have moved it twice andwatched the size of classes grow from an (4) size of about 10 to more than

9、 200 perclass. Teaching facilities now are modern, (5) and in short, are state-of-the-art. Alltraining programs (6) one essential ingredient: The Basics of McDonald sOperations. Till today, over 65 000 managers in McDonald s restaurants have (7)Hamburger University. Because of McDonald s internation

10、al scope, translators and electronic equipment (8) professors to teach and communicate in 22 languages at (9).McDonald s also manages 10 international training centers, (10) HamburgerUniversities in England, Japan, Germany and Australia.II. Complete the following sentences by translating the parts g

11、iven in Chinese. (25%, each 5points )A1. Most managers appreciate .(诚实交流,并对其作出肯定的反应).2. Remember that no one can build us a better boss,. ( 但我们却能塑造一个更好的自我 。 )3. ( 具有不同个性和不同气质的人) have different styles of relating to people and tasks.B 4. We stay on the university campus, and we usually don t know muc

12、h about.( 外面的情况)5. Any wise boss would try . ( 鼓励他的雇员提出自己的想法)1. A secretary may maintain budget and ( 开支帐目记录、财务记录和机密文件 ).2. Ever-evolving software applications require that secretaries be , and.(高效、熟练、易接受新事物)3. The secretarial position can be described as , and . (老板的心腹, “多面手” ,办公室神秘的掌握者 )(4 5 :4. T

13、o achieve their goal of being the world s best quick service restaurant, McDonald s. (对其员工做一系列的承诺)5. McDonal d s has also had in place five people principles .( 以确保他们信守自己的诺言。 )1. A secretary should be able to(与建立并保持和睦的工作关系)superiors,co-workers, subordinates, etc.2. A secretary is expected to ( 拟订出差旅

14、程表) and coordinates the executive stravel requirements.3. A secretary is expected to take action authorized during the executive s absence so as to (将因上司不在所造成的负面影响降低到最低程度).4. A secretary must be able to organize materials that may be ( 以草稿形式程送上司).5. A secretary may serve as ( 会议记录 ) with responsibil

15、ity for transcription anddistribution to participants.into Chinese.6. She committed suicide because she lost all her money in business.7. They have programs to reward good grades and school attendance.88. The computer has been programmed to calculate the grass profit margin on all sales. into Englis

16、h9. 交际是个人和机构实现其目标的过程。10. 计划不周常是交际失败的结果。A. into Chinese.11. I regret to tell you that we intend to hire someone with experience in market promotion.12. Thank you for your interest in our company. I am sure that you will find a suitable position soon.13. Your qualifications are excellent, but I am afr

17、aid we do not have a position that fits your major and experience.B. into English.14 今天早上我收到一位老顾客发来的传真,抱怨DJ834 好定单的货物没有按时发货。15 请将其转交销售部经理,并敦促他尽快给我一个满意的解决方案。A. into Chinese.16. Your application for the position of district manager has been approved by the personaldepartment of our company.17. I am su

18、re that you will prove that we have chosen the right person.18. Your abilities and experience seem suitable to the needs of our company.B. into English19 财务处急需一批新的计算机,以处理公司日益扩大的业务需求。20 我想提醒你, 明天早上 8: 00 你要去面试一位求职者。IV. Writing a business letter according to the given information. (30%)Write a farewel

19、l speech based on the information given:You are saying goodbye to Mr. John, who is leaving your company.Introduction: on behalf of the company, say a few words to Mr. Bell.Looking back: Mr.John has worked in the company for five years.Personal quality : kindness, diligence, patienceExpressing thanks

20、 and wishes: thank him for everything he has done for the company, wish him the very best for the future.1. The receiver s address:Dadi International Trading Co., Lid.56# Zhonghshan RoadChongqing 400033China2. The name of the sender:3. The sender s address:Roger Miller ( personal manager )Antelope S

21、oftware Corporation3456 Silicon Drive, San Diego 055233Brazil4. Date:5. Name of the receiver:Oct. 10. 2001Zhang Daming6. Background of writing the letter,:(收至U Zhang Daming 先生的求职函和 Resume认为他不会西班牙语,不适合做南美洲公司的销售代表。 )#欢迎词通常是说一些表示欢迎对方来到的话语,然后对来客进行介绍或对自己(的公司、学校等)作一些介绍,然后,希望客人来访愉快。最后对客人再次欢迎。 按此写出你的欢迎词。Wri

22、te your Welcome speech by using the following expressions if it is needed.!) I would like to express my warm welcome to you all or Allow me, behalf of the school/ ,to extend our warm welcome to Dr. Huang.2) We feel greatly honored to receive a visit from a distinguished group of people like you.Ladies and gentlemen,、重点 单元1 5。

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