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1、BRITISH STANDARD BS EN ISO 14915-1:2002 Incorporating Corrigendum No. 1 Software ergonomics for multimedia user interfaces Part 1: Design principles and framework The European Standard EN ISO 14915-1:2002 has the status of a British Standard ICS 13.180; 35.200 ? Licensed Copy: sheffieldun sheffieldu
2、n, na, Sat Nov 18 02:14:31 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS EN ISO 14915-1:2002 This British Standard, having been prepared under the direction of the Health and Environment Sector Policy and Strategy Committee, was published under the authority of the Standards Policy and Strategy Comm
3、ittee on 10 December 2002 BSI 31 January 2003 ISBN 0 580 40923 6 National foreword This British Standard is the official English language version of EN ISO 14915-1:2002. It is identical with ISO 14915-1:2002. The UK participation in its preparation was entrusted by Technical Committee PH/9, Applied
4、ergonomics, to Subcommittee PH/9/6, User system interfaces, which has the responsibility to: A list of organizations represented on this subcommittee can be obtained on request to its secretary. Cross-references The British Standards which implement international or European publications referred to
5、 in this document may be found in the BSI Catalogue under the section entitled “International Standards Correspondence Index”, or by using the “Search” facility of the BSI Electronic Catalogue or of British Standards Online. This publication does not purport to include all the necessary provisions o
6、f a contract. Users are responsible for its correct application. Compliance with a British Standard does not of itself confer immunity from legal obligations. aid enquirers to understand the text; present to the responsible international/European committee any enquiries on the interpretation, or pro
7、posals for change, and keep the UK interests informed; monitor related international and European developments and promulgate them in the UK. Summary of pages This document comprises a front cover, an inside front cover, the EN ISO title page, the EN ISO foreword page, the ISO title page, pages ii t
8、o v, a blank page, pages 1 to 12, the Annex ZA page and a back cover. The BSI copyright date displayed in this document indicates when the document was last issued. Amendments issued since publication Amd. No. DateComments 14317 Corrigendum No. 1 31 January 2003 Replacing the EN ISO foreword page an
9、d incorporating the Annex ZA page Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:14:31 GMT+00:00 2006, Uncontrolled Copy, (c) BSI EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN ISO 14915-1 November 2002 ICS 13.180; 35.200 English version Software ergonomics for multimedia user inter
10、faces - Part 1: Design principles and framework (ISO 14915-1:2002) Ergonomie des logiciels pour les interfaces utilisateurs multimedias - Partie 1: Principes et cadre de conception (ISO 14915-1:2002) Software-Ergonomie fr Multimedia- Benutzungsschnittstellen - Teil 1: Gestaltungsgrundstze und Rahmen
11、bedingungen (ISO 14915-1:2002) This European Standard was approved by CEN on 9 October 2002. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date
12、 lists and bibliographical references concerning such national standards may be obtained on application to the Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the res
13、ponsibility of a CEN member into its own language and notified to the Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Mal
14、ta, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: rue de Stassart, 36 B-1050 Brussels 2002 CENAll rights of exploitation in any form and by any mean
15、s reserved worldwide for CEN national Members. Ref. No. EN ISO 14915-1:2002 E Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:14:31 GMT+00:00 2006, Uncontrolled Copy, (c) BSI CORRECTED 2002-12-18 Foreword This document (EN ISO 14915-1:2002) has been prepared by Technical Committee ISO/TC 1
16、59 “Ergonomics“ in collaboration with Technical Committee CEN/TC 122 “Ergonomics“, the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by May 2003, and conflictin
17、g national standards shall be withdrawn at the latest by May 2003. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Gr
18、eece, Iceland, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom. Endorsement notice The text of ISO 14915-1:2002 has been approved by CEN as EN ISO 14915-1:2002 without any modifications. NOTE Normative references to International St
19、andards are listed in Annex ZA (normative). EN ISO 149151:2002 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:14:31 GMT+00:00 2006, Uncontrolled Copy, (c) BSI INTERNATIONAL STANDARD ISO 14915-1 First edition 2002-11-01 Reference number ISO 14915-1:2002(E) Software ergonomics for multimedi
20、a user interfaces Part 1: Design principles and framework Ergonomie des logiciels pour les interfaces utilisateur multimdias Partie 1: Principes et cadre de conception EN ISO 149151:2002 Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:14:31 GMT+00:00 2006, Uncontrolled Copy, (c) BSI EN ISO
21、 149151:2002 ii Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:14:31 GMT+00:00 2006, Uncontrolled Copy, (c) BSI OSI -519412002:1)E( ISO 2002 r llAithgs reservde iii Contents Page 1Scope . 1 2Normative references . 1 3Terms and definitions 2 4Application of ISO 14915 2 4.1Intended user gro
22、ups . 2 4.2Applying the recommendations . 3 4.3Reporting conformance to parts of ISO 14915 3 5Design goals and principles 3 5.1Design goals 3 5.2Multimedia design principles . 3 5.2.1General . 3 5.2.2Dialogue principles . 4 5.2.3Multimedia specific design principles . 4 5.2.4Suitability for the comm
23、unication goal 5 5.2.5Suitability for perception and understanding 5 5.2.6Suitability for exploration . 7 5.2.7Suitability for engagement 8 6Design considerations 8 6.1General 8 6.2Content design 9 6.2.1General . 9 6.2.2Analysing the communication goal . 9 6.2.3Structuring content . 9 6.3Interaction
24、 design 9 6.3.1General . 9 6.3.2Navigation . 9 6.3.3Media control and interaction . 10 6.3.4Dialogue interaction 10 6.4Media design . 10 7Design and development process 10 7.1General 10 7.2Analysis . 11 7.3Conceptual design . 11 7.4Content, interaction and media design 11 7.5Prototyping 11 7.6Evalua
25、tion 11 Bibliography. 12 EN ISO 149151:2002 iii Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:14:31 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ISO -51941:1)E(2002 vi ISO 2002 Ar llithgr seresvde Foreword ISO (the International Organization for Standardization) is a worldwide federation o
26、f national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. In
27、ternational organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. International Standards are drafted in accordance with
28、the rules given in the ISO/IEC Directives, Part 3. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to
29、the possibility that some of the elements of this part of ISO 14915 may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. International Standard ISO 14915-1 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 4,
30、Ergonomics of human-system interaction. ISO 14915 consists of the following parts, under the general title Software ergonomics for multimedia user interfaces: Part 1: Design principles and framework Part 2: Multimedia navigation and control Part 3: Media selection and combination EN ISO 149151:2002
31、iv Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:14:31 GMT+00:00 2006, Uncontrolled Copy, (c) BSI OSI -519412002:1)E( ISO 2002 r llAithgs reservde v Introduction The design of user interfaces for multimedia applications typically involves a much wider range of design and evaluation issue
32、s than that of conventional user interfaces based only in textual and graphical format. Many different techniques and design options are available. Multimedia user interfaces incorporate, integrate and synchronize different media (static media such as text, graphics, images, and dynamic media such a
33、s audio, animation, video or other sensory modalities). Within each medium, further distinctions can be made. Graphics, for instance, can be presented either in two- or three-dimensional representation and audio can be further categorized according to the level of sound quality or with respect to mo
34、no, stereo or surround sound. Ergonomic design enhances the ability of users to operate multimedia applications effectively, efficiently and with satisfaction (see ISO 9241-11). This can be achieved by careful design of multimedia applications with respect to user characteristics, the different task
35、s they are intended to fulfil (e.g. for work, education or performance support) and the environment in which the system will be used. An ergonomic design of multimedia user interfaces can also improve the safety of operating a system (e.g. delivering an alarm both in visual and auditory media). The
36、range of media available and the interaction of different media have a variety of perceptual, cognitive and other ergonomic implications for the users. Specific characteristics of multimedia are the potentially high perceptual load, the structural and semantic complexity, or the large volume of info
37、rmation to be conveyed through the system. Multimedia applications are often used for communicative purposes. Manipulation of data or information presented in multimedia applications is also often part of the users activity. ISO 14915 provides requirements and recommendations on the ergonomic design
38、 of multimedia software-user interfaces. ISO 14915 is not intended to provide detailed guidance for the design using only a single medium. It does not, therefore, describe how to design an effective graphical animation or how to cut a particular video sequence. This part of ISO 14915 addresses desig
39、n issues related to the user interface of multimedia applications, such as the conceptual structure of the interface, the selection and integration of media, user navigation or the controls used for interacting with the different media. The range of applications addressed includes stand-alone and ne
40、twork-delivered applications of various sizes and degrees of complexity (e.g. from a single web page to a complex catalogue or an interactive simulation). ISO 14915 consists of the following parts. a)Part 1: Design principles and framework Part 1 establishes design principles for multimedia user int
41、erfaces and provides a framework for multimedia design. The principles are introduced in order to provide the basis for detailed multimedia-specific recommendations described in the other parts of ISO 14915. General recommendations on the process of designing multimedia user interfaces are given. b)
42、Part 2: Multimedia navigation and control Part 2 provides recommendations for media control and navigation in multimedia applications. Media control is mainly concerned with functions for controlling dynamic media such as audio or video. Navigation refers to the conceptual structure of the multimedi
43、a application and the users interactions needed in order to move in that structure. It also includes recommendations for searching multimedia material. c)Part 3: Media selection and combination Part 3 provides recommendations for the selection of media with respect to the communication goal or the t
44、ask, as well as with respect to the informations characteristics. It also provides guidance for combining different media. In addition, it includes recommendations for integrating multimedia components in viewing and reading sequences. EN ISO 149151:2002 v Licensed Copy: sheffieldun sheffieldun, na,
45、 Sat Nov 18 02:14:31 GMT+00:00 2006, Uncontrolled Copy, (c) BSI Licensed Copy: sheffieldun sheffieldun, na, Sat Nov 18 02:14:31 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ANRETNIITOTS LANDNADRAOSI -519412002:1)E( ISO 2002 r llAithgs reservde 1 Software ergonomics for multimedia user interfaces Part
46、1: Design principles and framework 1Scope This part of ISO 14915 establishes design principles for multimedia user interfaces and provides a framework for handling the different considerations involved in their design. It addresses user interfaces for applications that incorporate, integrate and syn
47、chronize different media. This includes static media such as text, graphics, or images, and dynamic media such as audio, animation, video or media related to other sensory modalities. Detailed design issues within a single medium (e.g. the graphical design of an animation sequence) are only addresse
48、d as far as they imply ergonomic consequences for the user. This part of ISO 14915 gives requirements and recommendations for the ergonomic design of multimedia applications mainly intended for professional and vocational activities such as work or learning. It does not specifically address applicat
49、ions outside this area such as entertainment, although some recommendations can also be applicable in such domains. This part of ISO 14915 is applicable to software aspects related to multimedia user interfaces and does not address hardware or implementation issues. The ergonomic requirements and recommendations described in this part of ISO 14915 can be realized through very different techniques, e.g. the delivery system, a scripting language, or the a