1、国家开放大学电大本科商务英语42021期末试题及答案（试卷号：1391）盗传必究一、交际用厝（共计10分，每小题2分）1-5 H：选择正确的语句完成下面对话.并将答案序号写在答题纸上。L Im really fed up with LarryAC. Surc Sorry to disturb you.5. I had a really good weekend at the seaside.A. Oht that very nice of you.（）h 11 m glad to hear thatCod reputATion will aooncr or Intrr br tcucccssf
2、ul in his busineneA. whnteverIk whoeverC. whomever9. When the rest of the room cmotuinwl my cool nnd use logic to nrgntiHtc and clocA. getB. getC. got10. Some Rtorrn rven oflrr Innes for cuatomrr with 1U itemn or Icm5 ! chcrkout quickly.A. expres*B. expireC, rxjictI L The same m true individual prop
3、neUrfthipKA. ofB, toC.at12. Some al the cuBtomcra coniplnint* see in.A. inncccptnhlrB. unacceptable unnccepted13. That might be acceptable you handle the insurance feesX ifB whetherC. even if14. The franchisorthr franchisee should observe the regulations to make thebusiness go welLA orB. as well asC
4、 either15. Some of the solutions will support these requirements better at themoment.A propertyB. prosperityC proprietary16. Did you get the financial records shape for your audit next month?A. inti)B. infrom17. They exchanged tales of or disappointing newn of popular items sold out minutes after t
5、he spree began at midnight.A. borgainsB. dealsC. goods18. One kind of pnrtncrfihip is called a limited pnrtnrr!ihipA. obligation氏 rexponsibilityC liability19. Travelerst when the checks* have to sign the checks in the presence of thebnnk or service clerks.A. buyB. buyingCe to buy20. Fhr instruction
6、describes completely the and ifn safety basis.A. facultyB. facilitateC(Acility三、间读理解(共40分，每小题4分)2125H：阅读下列短文,从A、B.C三个选项中选出一个正魂答案,并将答案序号写在答题 纸上.Passage 1Emotions piny an important part in the negotintton process although it is only in recent years that their effect is being studied. Emotions have the
7、 potential to play either a positive or negative role in negotiation. During ncgotiations the decision as to whether or not to settle rests tn part on emotional factors. Negative emotions can cause intense and even irrational behavior and can cauc conflicts and negotiations to break down but may be
8、instrumental in attaining concessions. On the other hnnd* positive emotions often fncilitate reaching an agreement and help to maximize joint gains* but can also be instrumental in attaining concessions. Positive and negative discrete emotions cun be !*tratrgic/illy displayed io influence task and r
9、elational outcomes and may piny out differently across cultural boundaries.2L Emotions play an important role during the negotiationt although thetr effect in being studied just A. at the beginning of negotiation practiceB. during the negotiation processC not long before22. Negative emotions may mak
10、r concesion5eA. be helpful to I土 be harmful tu C be nothing to23 During negotint:on3 the decision as to whether or not to settle depends onemoticmal fnctors.A. totallyR. to some extentC. completely not2L Auflining concessionn can be done .A. only by negative emotionsonly by positive emotionsC. by bo
11、th negative and positive emotton25. In different culturrst negotinton should umc ntrntegiew tn nhnw positivennd ncntive emotions.A. the MmeB. differentC nnd i n nnapiihot o( IU (innneial mtuation. It jihows the compnny S iinwls and linbilitir% nt thnt point in tirncaThere nrc two hnlvrn tn n bnlnncr
12、 eihccu The top hnlf shown where the money i being ucd in the buaincas (the net axHctu) f nnd lhe bottom linlf h”w、 where thia money imrnr from (the cnpiinl employed). Thr toul of ench half should be the Bnrnci hence lhe expreFiion bnlnnce nhcet.I herc nrc two kmd of asmc!m lotig term and nhort trr
13、rtL fhr long Trnn n5rti nrc known a fixed ascTn nnd include the lnnd buHdingH# machinery and vehicle, ihnt nre unrd in connection with the buninens. All fixed except I a nd rr drprecintrd ns they wear out over timc and include canh stocks and receivables that nre duct within one yenr.The top hnH of
14、the balance sheet also includes li.biht心.that 15 all debt* and obligations owed by the buMness to crrditarSe Current liabilities urc thosir debts that mut he paid withinthe ycnr Mirh ha waged eurnrd but not yet paid, long term linbiliticN may include mortgAgcsi and other loan thftt will not have bee
15、n paid off within the year.The top hall ol the bnUnce sheet therefore conniats of rhe total of fixed and current 侦.Icsh the current and long term liabihtiesi giving lhe net assetsThe bottom half of the bnbince sheet howN where thia money came from. For ti limited company this will includr thr money
16、rniacd by issuing shares nnd 代 known as the shore cnpnaE The buMtioH may aUa have ploughed 10mr of thr money back inlo liuilding up the business. Thin i called retained profitThe bottom half of the hulance sheet therefore consisth of lhe totnl of share CApitnl nd retained pro(iu giving the opiul eni
17、ployed26. The? top half of a balance nheet shows where the money is being used in the huxirw倾27. All (txed assets are deprcciAtcd as they wcur out over time.28. The shon-lrnn assets are known as fixed assets29. Iurrcnt liabilities nre those debts tliAt must be paid wiihin the yean30. The money pluuK
18、hrd hnck into building up the business is called retained profits 四，写作(共典分)3“根犀要求写作文.Write a resignation letter according to the information below.(根据以下信息写一封英文 辞职值)Suppose you are Jason Lawt CEO of Starwood Write 4 rcsignAlion letter to the Bon rd of Ihrcctors bused on the following information(I )R
19、rntgn due to personal health problem 1Pmiciputc in the aenrch for u Aucce&son(3) Continue as CEO until a new CEO is selected 1(4) Wifth a bright future for Starwood 1 sj and thunk Starwood、for the days spent together.试题答案及评分标准（仅供参考）一、交际用H!（共计I。分，每小JS 2分）1 一5题：选择正确的ifi句完成下而对话井将答案序号可在答Jffi纸上。1. C2. A3
20、 B4. C5 B二. 切fC与蜻构（共计3。分.每小理2分）6-20J8：阅读下面的句子.从A、H,C三个选项中选出一个能坝入空白处的正确选项，并将答 案序号耳在答贼嫌上.6. C7.C8. B9. B10.AH. C12. B13. A14. H15.c16. A17, A18. C19. B20.(:三，阅读11解(共40分.每小4分)2l-25：iffl下列短文,从AJkC三个选项中选出一个正确答案.并将答案序号目在答H 嫌上.Pii5$ngc I21. C22. A 23. B24. C25. B26-3。:俏根据端文内容判断怡出的僵句是否正确.正确的写“T,.错误的与“F。并将答
21、案 琦在答赠峨上.Pussaxc 226. T 27. F28. F29. T 30. T四.写作(共20分)，3“根据要求珥作文.Write resignation letter according to the Information below.(楸据以下信骞一射英文 辞职值)SuppQ!c you nrr me difficult newM nbout rny future plan. Later today* 1 will announce thnt 1 h/ivr resigned from Starwood*s luc io my henhh problem1 will be p
22、uriiciputing in thr search for my uccensur und I will continue ns CEO until the board Mclrclw a new one.Together, we h&vc accomphshed whnT some mixhi linvc ihoughl could not hr dnc. I believe Starwood% brighteM and mon! innovative dwy* are ahead of it.I have made some of the beM friends of my lilt S
23、tarwood nnd ! ihnnk you dll forthe miiny yeur* of bring able U)work nlangsidr you,JaAon Ijiw作丈怦分HrthL评分原UM(1) 本的忌分为20分按6个杓次始分.(2) 评分时.先根据丈律的内容和厝占初步确定咒所属愕次，然后以侬fl次的要求米尚 fit.确定戒调整捋次,眼后始分.评分时应注意的主要内容加内容要点,句型变化遥用和墉法制I构的椎确性，81 值的iitnn.aew性以及应川文的格式要求(4)评分时.如拼与-促较多书写较差以至影精际甫分数降 A个档次2.各档次的给分范围和要求16一20 分完全完成
24、了试题规定的任务j H盖所有内容要点，语法结构.句型和词汇有变化,谓法结构和用伺准的.语意连贾逻辑性强.应用文写作格式规范.11 15 分较好地完成了试题规定的任务j、最所有内容要点，句型和伺汇有变化8 法结构和伺汇基本准砺.些许错误主要是因为套权较复杂语法结 构或伺汇所致.语意基本连贸,有一定的逻辑性.应用文写作格式较为规范，610 分基本完成了试飓规定的任务， S盖所有内容要点8运用语怯结构和词汇方面能摘足任务的基本要求，有些语庄靖构或间汇方面的错误.但不影响理解.甫意连配性及逻钢性方面存在一定何题.应用文与作格式基本规范.3-5分虽尽力但不足以完成试题翅定的任务，仅覆盖部分主要内容，或写了一些无关内容语法结构和词汇运用能力很弱8有许多语法结构或词汇方面的橘误.影响了对写作内容的理解.语意不连贯，逻辑性方面何麽较大.应用文写作格式不规范.1 2分未成定的任务，旬子不完整或无法理Uh田法靖构或词汇方血铝设也篇影响对写件内&的理解1沿言送用能gi.e不滴建无逻辑.应用文写作格式不规范.。分未答题或员作答但不知所云“
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