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1、书山有路勤为径，学海无涯苦作舟。祝愿天下莘莘学子：学业有成，金榜题名！语言类考试复习资料大全剑桥商务英语高级模拟18剑桥商务英语高级模拟18READINGPART ONELook at the statements below and the news about business travel on the opposite page.Which news (A, B, C, D or E ) does each statement 1-8 refer to?For each statement 1-8, mark one letter (A, B, C, D or E ) on your
2、Answer Sheet.You will need to use some of these letters more than once.ATravel SecurityBusiness travel is showing strong signs of a recovery after a time of uncertainty and those who are getting back on the road are finding themselves in a reassuringly security-conscious environment. Airlines, airpo
3、rts, hotels and governments have now placed travel safety high on their agendas and this can only have positive repercussions for those who travel most frequently - business travelers. Biometrics - a group of technologies that can identify individuals by their physical characteristics - are being us
4、ed to increase travel security and will change the way we travel forever.BRecovery in Airline IndustryThe airline industry is beginning to stabilize after a period of turmoil, say the latest figures by OAG, the worlds leading source of flight schedule information. The annual OAG report, which compar
5、es the number of flight schedules worldwide in one week in December 2003 with the same week in 2002, reported a 1% increase, equaling to more than 3,000 additional flights to airline schedules. The rise indicates a long-awaited recovery in business travel and a renewed confidence in the airline indu
6、stry. The strongest growth was seen in the traffic to and from the Asia Pacific region, which jumped by 8%, while the number of flights within the region was also up by 6%.CAsian CompaignsSome Asian countries have launched campaigns aimed specifically at business visitors. Singapore, for example, is
7、 hoping to increase its number of business visitors from 1.25 million in 2003 to 1.8 million in 2005 through its US 15 million Make It Singapore campaign, launched in November 2003. We want to draw more business visitors to Singapore through an attractive basket of incentives for event organizers, s
8、aid a spokesperson. The incentives include complimentary rooms from participating hotels, special discounts on food and beverage for functions, special rates from Singapore Airlines, among others.DSMS serviceScandinavian Airlines (SAS) is now offering frequent travelers the chance to get up-to-date
9、information on fright arrivals, departures, delays, seat availability and schedules by using SMS texting. The free service is available to members of its frequent flyer program EuroBonus and to travelers who have booked a Travel Pass or Travel Pass Corporate. Passengers who register for the service
10、will automatically receive information on any irregularity affecting the departure and arrival time of the flights on which they are booked.ERelax In StylePassengers flying in JALs Executive Class Seasons from Tokyo to Chicago and Paris can now sleep more soundly in the airlines Shell Flat Seat. The
11、 airline will roll out the seat on routes from Tokyo to Frankfurt, Los Angeles and San Francisco later in 2004. The shell shaped seat is designed for maximum privacy and relaxation and reclines 170 degrees. Later this year, JAL will also introduce the Connexion by Boeing high-speed broadband Interne
12、t and email service on beard flights, starting with its Tokyo-London route.1. New advanced technologies make business travel safer.答案:A2. A program was carried out in order to attract more visitors.答案:C3. Airlines experienced a time of uncertainty in the past few years.答案:B4. This airline has offere
13、d more comfortable seats to travelers.答案:E5. This service is only limited to registered members.答案:D6. Some travelers may be informed about the details of their flights in this program.答案:D7. Statistics show that there is going to be a steady growth in this industry.答案:B8. The airline is in the proc
14、ess of upgrading some of its facilities.答案:EPART TWORead the article below about job outlook of financial managers.Choose the best sentence from the opposite page to fill each of the gaps.For each gap 9-14, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.Job Outlook o
15、f Financial Managers Employment of financial managers is expected to grow about as fast as the average for all occupations through 2012. Growth is expected to be steady and will increase in line with the growth of the economy as a whole. However, jobseekers are likely to face keen competition for jo
16、bs, as the number of job openings is expected to be less than the number of applicants Candidates with expertise in accounting and finance, particularly those with a masters degree, should enjoy the best job prospects. Strong computer skills and knowledge of international finance are important; so a
17、re excellent communication skills, because financial management jobs involve working on strategic planning teams. 1 Over the short term, employment in this occupation is negatively impacted by economic downturns, during which companies are more likely to close departments, or even go out of business
18、- decreasing the need for financial managers. Mergers, acquisitions, and corporate downsizing also are likely to adversely affect employment of financial managers. 2 The banking industry, which employs more than I out of 10 financial managers, will continue to consolidate, although at a slower rate
19、than in previous years. In spite of this trend, employment of bank branch managers is expected to increase as banks begin to refocus on the importance of their existing branches and as new branches are created to service a growing population. As banks expand the range of products and services they o
20、ffer to include insurance and investment products, branch managers with knowledge in these areas will be needed. 3 Despite the current downturn in the securities and commodities industry, the long-run prospects for financial managers in that industry should be favorable, as more will be needed to ha
21、ndle increasingly complex financial transactions and manage a growing amount of investments. 4 Risk managers, who assess risks for insurance and investment purposes, also will be in demand. Some companies may hire financial managers on a temporary basis, to see the organization through a short-term
22、crisis or to offer suggestions for boosting profits. Other companies may contract out all accounting and financial operations. 5 Computer technology has reduced the time and staff required to produce financial reports. 6 Financial managers who are familiar with computer software that can assist them
23、 in this role will be needed. A Financial managers also will be needed to handle mergers and acquisitions, raise capital, and assess global financial transactions.B In fact, jobseekers who are experienced in this field will have a good prospect.C However, jobseekers are likely to face keen competiti
24、on for jobs, as the number of job openings is expected to be less than the number of applicants.D As the economy expands, job growth for financial managers will stem from both the expansion of established companies and from the creation of new businesses.E However, the growing need for financial exp
25、ertise as the economy expands will ensure job growth over the next decade.F As a result, forecasting earnings, profits, and costs, and generating ideas and creative ways to increase profitability will become a major role of corporate financial managers over the next decade.G As a result, candidates
26、who are licensed to sell insurance or securities will have the most favorable prospects.H Even in these cases, however, financial managers may be needed to oversee the contracts.1.答案: D2.答案: E3.答案: G4.答案: A5.答案: H6.答案: FPART THREERead the following article about a companys program and the questions
27、on the opposite page.For each question 15-20, mark one letter (A, B, C or D ) on your Answer Sheet for the answer you choose. Caught in the spotlight of hostile scrutiny, global companies from the Gap to McDonalds to Wal-Mart have launched so-called social-compliance programs to fend off critics of
28、their supply chain practices. These new programs frequently require company suppliers to meet basic labor-practice standards. That compliance is all excellent first step, but it requires strategic thinking, not just-in-time tactical responses. Starbucks has charted a course that suggests a new strat
29、egic template, one that other brand-driven multinationals might want to explore. When anti-globalization activists singled out Starbucks for having exploited third-world farmers, the company saw the attack as a direct threat to the brand and to its public commitments to social responsibility. But ra
30、ther than assume a purely defensive posture, Starbucks launched a pilot program to fundamentally change its relationship with its suppliers. The company began to actively cultivate and reward environmentally and socially responsible suppliers a strategic gamble it calls sustainable sourcing. Not onl
31、y could sustainable sourcing defend against Starbuckss critics, company executives reasoned, but it could build the brand and even drive the companys growth. This spring, Starbucks announced that it was making sustainable sourcing a cornerstone of its global strategy.With annual growth in the late 1
32、990s at about 20%, Starbucks executives were confident the demand was them to sustain this rate of growth. But they knew their supply chains future was less predictable and reliable. If the flow of specialty beans from around the globe fell short, both its growth plans and the quality of its coffee
33、would be at risk.To protect its coffee supply, Starbucks realized it had to identify and nurture partners that could meet its quality standards and keep pace with its increasing demand. Moreover, to protect its brand, the company had to be certain that these suppliers shared its commitment to corpor
34、ate citizenship. In 2001, the company launched a pilot called the preferred supplier program to attract and reward farmers committed to socially and environmentally responsible farming. The company reasoned that the farms that took the best care of their employees and land would be the most sophisti
35、cated, responsive, and responsible suppliers just the sort to help Starbucks fulfill its aggressive growth plan.To become a preferred supplier, farmers must apply to the program. Reviewers evaluate applicants on 20 measures to determine how well they adhere to sustainable environmental practices (pr
36、ocedures that protect the scarce real estate on which high-quality coffee can grow ) and responsible social practices (methods, for example, that reduce the risk that deliveries will be compromised by labor unrest, corruption, or legal violations ). Suppliers accepted into the program are awarded po
37、ints for meeting environmental, social, and economic criteria; the more points they earn, the more Starbucks pays them for their coffee. Preferred providers will typically receive a 5% premium on each pound of beans they sell. They can also win long-term contracts to reduce market risk and receive c
38、redit to fund improvements that promote sustainability. With the recent expansion of the pilot program to all of its supply chain, Starbucks expects that in five years 60% of its coffee will come from preferred suppliers.Starbuckss idea is innovative and refreshingly proactive. But its clearly a gam
39、ble. Its uncertain whether sourcing this way will pay off, either by satisfying the companys critics or by assuring adequate supplies. While the jurys still out, brand-driven companies may want to try this experiment: Put your brand managers and supply chain people in a room together and have them j
40、ointly develop a sourcing strategy thats directly tied to growth. You might just hit on your next big idea.1. According to the writer, why have global companies made social-compliance programs?A.They are being criticized for what they have done.B.The programs are part of their long-term strategy.C.T
41、hey want to be operating in accordance with relevant standards.D.Their supply chain practices have lagged behind modem development.答案:A2. The writer says the main purpose of Starbucks sustainable sourcing is toA.encourage responsible suppliers.B.build a new-type relationship with its suppliers.C.enh
42、ance its brand.D.promote the companys growth.答案:B3. Executives of Starbuck realized that annual growthA.would keep growing due to great demand.B.was hard to predict.C.would be the same as that of the previous year.D.depended on the supply of raw materials it needed.答案:D4. Who can become Starbucks pr
43、eferred suppliers?A.Farmers producing high-quality coffee.B.Farmers in common with their policies.C.Environmental protectionists.D.Socially responsible farmers.答案:B5. What benefit can preferred suppliers get from Starbuck?A.They neednt worry about their products.B.They will become more productive.C.
44、They can earn more money.D.They can get sponsorship.答案:C6. What is the writers view toward Starbucks idea?A.It is pioneering but risky.B.It will play an active part in the operations.C.It will cease negative views on the company.D.It is costly but worthwhile.答案:APART FOURRead the article below about
45、 a complaint of bad service.Choose the best word to fill each gap from A, B, C or D on the opposite page.For each question 21-30, mark one letter (A, B, C or D ) on your Answer Sheet. A complaint Is a GiftAustralians call the British whinging Pores because they grumble so much. But a new study sugge
46、sts that Brits should whinge more, not less.A team led by Chris Voss of the London Business School found that service quality in Britain is typically worse than in America. One mason is that British customers take less about bad service than hard-to-please Americans do.The failure to grouse is perva
47、sive. Hunter Hansen, an American who runs the Marriott hotel in Londons Grosvenor Square, notes that a British would 1 a fuss only about a significant problem and even then, would do so in a roundabout way. Americans are 2 of even small mistakes.The result, Mr. Voss finds, is that Brits suffer. But
48、so do companies in Britains service industries: they do not 3 so much unsolicited feedback, and thus lose a chance to 4 service quality. Indeed, they may spend more than they need to do on service-quality improvements, because they do not get direct help from customers.Management gurus know more about how companies 5 to complaints than about why the British are phlegmatic. In Americ