1、INTERNATIONA1.STANDARDISO/IEC25010editionSecond2023-I1Systemsandsoftwareengineering一SystemsandsoftwareQua1.ityRequirementsandEva1.uation(SQuaRE)Productqua1.itymode1.IngenieriedessystemesetduIogicie1.Exigencesdequa1.iteetVa1.uationdessystemesetduIogicie1.(SQuaRE)Mode1.esdequa1.ityduProdUitReferencenu
2、mberISO/IEC25010:2023(E)ISO/IEC2023COPYRIGHTPROTECTEDDOCUMENTIS0/1EC2023IUirhM*hedbdi1.iUedotherwiseupdhi.o啪InPSd1.Mc;GeatrOn1.fifiU81.andonnet8CH-1214Vernier,GenevaPhone：M1.22749O1.11觥ftte:丽丽BQrgPub1.ishedinSwitzer1.andContentsForewordivIntroductionv1.2 Scope13 Normativereferences14 Termsanddefinit
3、ions1Productqua1.itymode1.94.1 Productqua1.itymode1.structure95 4.2Targetsoftheproductqua1.itymode1.10Re1.ationshiptothequa1.itydn-usemode1.11AnnexA(informative)Comparisonwiththeproductqua1.itymode1.inISO/IEC25010:201113Annex B (informative)Examp1.eofmappingtodependabi1.ity15Annex C (informative)Usi
4、ngthequa1.itymode1.formeasurement17Annex D (informative)Qua1.ityfromdifferentstakeho1.ders,perspectives19Bib1.iography21ForewordISO(theInternationa1.OrganizationforStandardization)andIEC(theInternationa1.E1.ectrotechnica1.GtumbissiMSdrmIHGB耐IUAWHoPhJwMio1.HtanrfanxiiraIion.S出ndwrddUdutghtechniojbcom
5、mitteesestab1.ishedbytherespectiveorganizationtodea1.withparticu1.arfie1.dsoftechnica1.activity.ISOandIECmitteesco1.1.aborateinfie1.dsOfmutua1.interestOtherinternationa1.ornizations,governmenta1.andnon-governmenta1.in1.iaisonwithISOandIEC,a1.sotakepartintheTheproceduresusedtodeve1.opthisdocumentandt
6、hoseintendedforitsfurthermaintenanceAi1.cddc抑IbCdthe1.nd睢rcnt1.S(7滕由也(礴眄IrtSA曲如卿Marj帏序瞅的如壮丝即即减血IdinISO/IECDirectives.Part2(seewww.iso.org/dircctivesorwww.iec.ch/members.experts/refdocs).屣豳d（八）1.EC0MYn(S温焦闸由KM段腕SSibA哂Atef1.Wferni佃前VhIent菰加由的豳淡.日出砧啪怵1也1)母由。anyc1.aimedpatentrightsinrespectthereof.AsofI
7、hedateofpub1.icationofthisdocument,ISOandIEChadnotreceivednoticeof（八）patent(三)whichmayberequiredtoimp1.ementthisdocument.However,嘟招幄1bftda帆b团曲曲WWEzPMAMfWw相列忸梯刷notbehe1.dresponsib1.eforidentifyinganyora1.1.suchpatentrights.Anytradeusedinthisconstitutenameendorsementdocumentisinformationgivenforthecon
8、venienceofusersanddoesnotForanexp1.anationofthevo1.untarynatureofstandards,themeaningofISOspecifictermsandXi1.(宴tedrgan晒鹏恻01asse1.fiiJimIadea就Ske展www.iso.org/iso/foreword.htm1.IntheIEC,seevrww.iec.chunderstanding-standards.ISO/IECTC1rInformationtechno1.ogy,ThissecondeditionofISO/IEC2501Ortogetherwit
9、hthefirsteditionofISO/IEC25002andthefirsteditionofISO/IEC25019,cance1.sandrep1.acesISO/IEC25010:2011,whichhasbeentechnica1.1.yrevised.Themainchangesareasfo1.1.ows:-m%docuMW/也GPf1.3onp阳闻曲三d槐IW注百搁1I曲限用稳K明星fiT50P9Jtt1三i1.yJnusemode1.Thequa1.itycharacteristicsandsubcharacteristicsoftheproductqua1.itymod
10、e1.arerevisedforthepurposeofbetterunderstandingandfittingthestateoftheartofICT(informationandcommunicationtechno1.ogy).Thetargetoftheproductqua1.itymode1.hasbeenextendedtoinc1.udevarioustypesofICTproductandinformationsystem.SifekyidAuittart1.bnqd酬safe,qbMhaMtttgiatIdea1.SUbfiha1.vwteristics,i.e.oper
11、ationa1.constraint.Usabi1.ityandportabi1.ityhavebeenrep1.acedwithinteractioncapabi1.ityandf1.exibi1.ityrespective1.y.-P熊i1.M期Wrt1.y.havebeenaddedassubcharacteristicsUserinterfaceaestheticsandmaturityhavebeenrep1.acedwithuserengagementandfau1.t1.essnessrespective1.y.Accessibi1.ityhasbeensp1.itintoinc
12、1.usivityanduserassistance.Severa1.characteristicsandsubcharacteristicshavebeengivenmoreaccuratenamesanddefinitions.Anyfeedbackorquestionsonthisdocumentshou1.dbedirectedtothe4ue44wUp1.ete1.istingofthesebodiescanbefoundatwww.iso.org/members.htm1.andwww.iec.r1.ari6rori(f1.dmffn11onabStaHdaMFntrtfti111
13、1pthisStri4mIsfromtheSQuaREfami1.y.Thisdivisiona1.soprovidesrequirementsandguidanceforasupportingfuHCfionthtIspindipiiiqda1.H?Xfonitfahnat网dnuntofithercquhktbeq国HMe1.fiuh1.kHi.aIsaindpnaidod.ISO/IEC25000:GuidetoSQuaREISO/IEC25001：P1.anningandmanagementISO/IEC25002:Qua1.itymode1.soverviewandusage-dWS
14、三1.fi!1.coPs1mAV-ta.forffiicesdWfi1.1.Fty-in-use.ISO/IEC25010:Productqua1.itymode1.ISO/IECTS25011:Servicequa1.itymode1.sISO/IEC25012:Dataqua1.itymode1.ISO/IEC25019:Qua1.ity-in-usemode1.-由疥依%曲陟语fomentframework,11麻9t购咏Ffi三ft1由串得Pi崛琳*ures,懈Sionandpractica1.guidancefortheirapp1.ication.Examp1.esaregiven
15、ofqua1.itymeasuresforinte11a1.andexterna1.propertyofproduct,data,ITservicesandqua1.ity-in-use.Qua1.itymeasuree1.ements(QME)foriHnfounationsforqua1.itymeasuresforinterna1.andexterna1.propertyofproductaredefinedISO/IEC2503n-qua1.ityrequirementsdivision.TheInternationa1.Standardsthatformthisdivision的/t
16、y馒Uir版OMi瞬祜呼!断ISandITservicestobedeve1.opedorasinputforaneva1.uationprocess.I财情部解瓯备忸俄粗釉鹿棚棚曰缺Theg心出做点啜押侨HRIFAva腐棉蝌糊fi*1erfo11ncbyeva1.uators,acquirersordeve1.opers.Theguide1.inefordocumentingameasureasaneva1.uationmodu1.eisa1.soprovided.c监岳廊祁福MOr尚A4ts299UaIi货砒RE.的S咽的耐副节My脚M1.i*附11ctionsfortesting.Com
17、monIndustryFormat(CIF)forusabi1.ityreports,andqua1.itymode1.sandmeasuresfornewtechno1.ogiessuchasc1.oudservicesandartificia1.inte1.1.igence.53”脱陷解M&W照例由ggdsped三mu井附出WhhcY的月比他解泣SjSO1ECIEEE152瞄Cdescribeshowqua1.itymode1.scanbeusedforsystemsandsoftwarequa1.ityrequirements；andISO/IEC25040describeshowthe
18、qua1.itymode1.scanbeusedforsystemsandsoftwarequa1.ityeva1.uation.TheSQuaREstandardscana1.sobeusedinconjunctionwithISO/IEC33000fami1.yOf1.nternationa1.Standardswhichareconcernedwithsoftwareprocessassessmenttoprovide:aframeworkforSOftWareproductqua1.itydefinitioninthecustomer-supp1.ierprocess;一support
19、forqua1.ityreview,verification,andva1.idation,aswe1.1.asaframeworkforestab1.ishingquantitativequa1.itycharacteristics；supportforsettingorganizationa1.qua1.itygoa1.sinthemanagementprocess.TheSQuaREstandardscanbeusedinconjunctionwithISO9001(whichisconcernedwithqua1.ityassuranceprocesses)toprovide：supp
20、ortforsettingqua1.itygoa1.s;supportfordesignreview,verification,andva1.idation.QUa1.iSxtfivtms;UnkddnSS1.propertiesfbrtGof1.1.iur0xaRt9tfta(CO1.MPUIe!Mhuxfwtewoftheandanoperatingsystem.Qua1.itymeasuresoninterna1.propertiesofsoftwarequa1.ityprovideawhiteboxviewofsoftwareandaddressstaticpropertiesofth
21、esoftwareproductthataretypica1.1.yavai1.ab1.eIR废也蝴*曲福阕阳aredJW麻喻幽娜的则tfe跳刖眼f1.#胸ty-ij三蝴fthesystem.静!即幅ind娜招稔椭新燃d郡轴曲hym*6瞬4f翎眼)赧招&依田酚4褪睨.山小硼successfu1.1.ymanipu1.atethemenus,whichcontributestotheeffectiveness,efficiencyandsatisfactionwhencarryingouttasks(usabi1.ityinthequa1.ity-in-usemode1.).Qtf汕斯耶乔快闸板
22、IiMen1.a印祗说i像冷肉玳阳i1s储重雁施中.p*3Miesa候Bft*ed:cp:rttrtW)sysb1.11espeop1.ei申MMpeepHithTheuserneedsinTab1.eD.1.provideexamp1.esofstartingpointstorrequirements,andcanbeusedasabasisformeasuringtheimpactofthequa1.ityofthesystemonuseandmaintenance.PriortoSoftWaredeve1.opmentoracquisition,qua1.ityrequirementss
23、hou1.dbedefinedfromtheperspectiveofstakeho1.ders.Ana1.ysisofthequa1.ity-in-userequirementsresu1.tsinderivedfunctiona1.andqua1.ityrequirementsneededforaproducttoachievethequa1.ity-in-userequirements.5MHftyEavai1.aj1.itinfiwtato1.efincesj3Wnre8verabi1.irt祖IiJySPgS而CaISor蝴Vif旃entsft)w(AQMP封*roqueteffec
24、tiveness,efficiency,freedomfromriskandsatisfaction.Bib1.iography1IEC60050-192:2015,Internationa1.E1.ectrotechnica1.Vocabu1.ary(If-V)Part192：Dependabi1.ity(IEV)Part192:DePendabi1.iaReuseProcessesReferenceMode1.Part2:SecurityArchitecture6ISOIECEvuotron(SQUQRE)(IndMeQsurementengineeringsoftwaresoftware
25、Qua1.ityRequirements14：Menudia1.ogues9ISOinformationErgonomicsofhuman-systeminteractionPart112:Princip1.esforthepresentation11ISO/IEC/IEEE15288,SystemsandsoftwareengineeringSystem1.ifecyc1.eprocesses131.SOIECEvution(SQuaRE)andsoftwareengineeringSystemsandsoftwareQua1.ityRequirementsandEva1.uation(SQ
26、uaRE)Qua1.itymode1.soverviewandusageEva1.uation(SQuaRE)Servicequa1.itymode1.s(SQuaRE)Dataqua1.itymode1.andEva1.uation(SQuaRE)Qua1.ity-in-usemode1.andEva1.uation(SQuaRE)-Qua1.itymeasurementframeworkandeva1.uation(SQuaRE)Qua1.ityrequirementsframeworkandEva1.uation(SQuaRE)Eva1.uationprocessandEva1.uati
27、on(SQuaRE)Qua1.itymeasuree1.ementssoftwaretesting212 IEC600S0-192:201S/AMI)1:2016,Amendment1Internationa1.E1.ectrotechnica1.Vocabu1.aryhhiand25023,SystemssoftwareOfsystemQndSystemsandproductqua1.ity7 ISO9241-14rErgonomicrequirementsforofficeWOrkwithvisua1.disp1.aytermina1.s(VDTs)Partteaof9241-112,10
28、 ISO/IEC/IEEE12207:2017,SystemsandsoftwareengineeringSoftware1.ifecyc1.eprocesses12ISO/IEC/IEEE24765:2017,SystemsandsoftwareengineeringVocabu1.aryand25000rSystemsGuideSQuaRE14 ISO/IEC25002,SystemsandsoftwareengineeringSystemsandsoftwareQua1.ityRequirements*(23 因学t1.f%IEEE29119-1,SoftwareandsystemsengineeringSoftwaretestingPart1:Genera1.(24Ts的f6?TSwfqiWJWStfi?饱伙8饱晒twremeasurementSoftwarequa1.itymeasurement25的&联财邪也赫麻注硼砥网初解蟠陶也彩硬胸d忡娜的也嫩螭麻蒯7彼M服re1.atedinformation
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